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HR Chapter 17
Test 3
33
Management
Undergraduate 4
04/11/2010

Additional Management Flashcards

 


 

Cards

Term
allows employer or employee to terminate employeement at any time for any reason or for no reason at all??
Definition
employement at will
Term
allows employees to bring appeals to  successively higher levels of management; appeal disciplinary action taken against them to managers superior?
Definition
Open Door Policy
Term
type of dispute resolution for employees of nonunionized organizations??
Definition
employee arbitration
Term
2 significant issues of Employee Arbitration?
Definition

1. who will administer the program?

2. will program be emposed on new hires or current employees?

Term
2 types of conduct that lead to discharge?
Definition

poor job performance/ behavior that negatively affects job performance

 

actions that make poor citizenship

Term

examples of behavior tht leads to poor job performance?

 

that leads to poor citizenship??

Definition

performance- absenteeism, insubordinance, negligence

 

citizenship = fighting on the job, theft of company property

Term
3 steps of administering discipline?
Definition

1. est performance requirements and work rules

2. communicate requirements and rules to employees

3. application of discipline when necessary

Term
What was the point of NLRB vs Weingarten?
Definition
supreme court held that employee has the right to refuse to submit to disciplinary interview without union representation
Term
3 essentials of disciplinary action?
Definition

immediacy

advance warning

consistency

Term
length of time between the misconudct and advance disciplinary warning?
Definition
immediacy
Term
noting a rule infraction in employers records does/does not count as advance warning??
Definition
does not- the employee must be notified
Term

Sequence of progressive Discipline??

4 stages?

Definition

oral warning

written warning

suspension

discharge

Term
What did the civil rights act prevent discrimmination on the basis of?
Definition

race

color

reglion

national origin

sex

Term
prevents discrim of ppl over 40 years old?
Definition
Age Discrim in Employement Act
Term
requires management to initially bear the burden of proof of wrongdoing in discipline cases?
Definition
Just Cause
Term
according to Just Cause, the severity of punishment needs to relate to...??
Definition
seriousness of the offense
Term
3 general guidelines for determining Just Cause??
Definition

past performance of employee

previous disciplinary actions in similiar situations

unusual circumstances surrounding the offense

Term

          Right of employee to be dealt with fairly and justly during investigation of alleged offense and administration of subsequent disciplinary action.

??

Definition
due process
Term
three things that Due Process typically guarantees?
Definition

          Employee receives notification and explanation of allegations.

          Impartial investigation held prior to discipline.

          Employee can present his/her version of incident

Term
2 things a breach in due process can result in?
Definition

 A modification, or

Complete reversal of a disciplinary action

Term
4 ways to ensure employees receieve due Process?
Definition

          All contract terms should be followed.

          Ample warning should be given prior to discipline.

          Explicit statements should be made to employee about possible disciplinary action if employee’s actions do not change.

          Full and fair investigation should be conducted immediately after offense.

Term
what created the  Union's Duty of Fair Representation & what does it say??
Definition

          Statutory duty of a union to fairly represent all employees in the bargaining unit, whether or not they are union members.  (National Labor Relations Act)

Term

Supreme Court ruled that a union is not obligated to take all grievances to arbitration but has authority to decide whether or not grievance has merit. If such a decision is made fairly and non-arbitrarily, union has not breached its duty of fair representation.

What Case is this??

Definition
Vaca vs Sipes
Term
What is the Taft Hartley exeception to the Vaca Spies ruling by the supreme court?
Definition

          Individual employee may present a grievance to employer without aid of union.

          Any resulting adjustments must be consistent with contract terms and must be conveyed to union.

          Employer is under no obligation to consider such grievances.

Term
What was the Supreme Courts ruling in the Bowen v. US Postal Service case?
Definition

          Supreme Court ruled that an employee may be entitled to recover damages from both union and employer in cases where: 1) Employer has violated labor agreement and/or 2) Union has breached its duty of fair representation

Term
attempts to settle unresolved disputes involving interpretation or application of contract terms??
Definition
arbitration
Term
In the U.S. what does Arbitration involve??
Definition
two parties agreeing to volunarily submit their problem to a neutral 3rd party (arbitrator) to be solved
Term

Arbitrator, functioning in a ______ role, must work within framework that parties have negotiated in collective bargaining agreement

?

Definition
quasi judicial
Term
what are two characteristics of Arbitrators?
Definition

          Have no legal power to subpoena witnesses or records.

          Not required to conform to legal rules of hearing procedures, except giving all parties opportunity to present evidence.

Term
A _____ is considered to be quid pro quo for unions having a no strike clause ??
Definition
arbitration clause in labor contracts
Term
Two types of terms Arbitrators may serve??
Definition

          Temporary (ad hoc) basis – Parties select an arbitrator to hear a single case.

          Permanent basis: Settle all grievance disputes arising between parties for a period of time.

Term
How are arbitrators normally paid??
Definition
on a 50-50 basis by the company and union
Term
What was the decision in the Enterprise Wheel Case?
Definition
Supreme Court ruled that if arbitrator’s decision involves interpretation of a contract, courts should not overrule arbitrator simply because their interpretation of contract was different from that of arbitrator.
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