Term
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Definition
| A severe stage of distress, manifesting itself in depression, frustration, and loss of productivity |
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Term
| cumulative trauma disorders |
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Definition
| Injuries involving tendons of the fingers, hands, and arms that become inflamed from repeated stresses and |
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Term
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Definition
| A negative emotional state marked by feelings of low spirits, gloominess, sadness, and loss of pleasure in ordinary activities |
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Term
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Definition
| Harmful stress characterized by a loss of feelings of security and adequacy |
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Term
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Definition
| Positive stress that accompanies achievement and exhilaration |
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Term
| Material Safety Data Sheets (MSDSs) |
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Definition
| Documents that contain vital information about hazardous substances |
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Term
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Definition
| Any occupational death, illness, or injury to be recorded in the log (OSHA Form 300) |
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Term
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Definition
| Laws that require employers to advise employees about the hazardous chemicals they handle |
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Term
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Definition
| Any adjustive demand caused by physical, mental, or emotional factors that requires coping behavior |
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Term
| alternative dispute resolution (ADR) |
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Definition
| A term applied to different types of employee complaint or dispute resolution procedures |
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Term
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Definition
| An employees voluntary termination of his or her employment because of harsh, unreasonable employment conditions placed on the individual by the employer |
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Term
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Definition
| (1) Treatment that punishes, (2) orderly behavior in an organizational setting, or (3) training that molds and strengthens desirable conductor corrects undesirable conductand develops self-control |
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Term
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Definition
| An employees right to present his or her position during a displinary action |
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Term
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Definition
| Guarantees of fair treatment from employers, particularly regarding an employees right to privacy |
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Term
| employment-at-will principle |
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Definition
| The right of an employer to fire an employee without giving a reason and the right of an employee to quit when he or she chooses |
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Term
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Definition
| A set of standards of conduct and moral judgments that help to determine right and wrong behavior |
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Term
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Definition
| The use of an impartial neutral to reach a compromise decision in employment disputes |
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Term
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Definition
| A third party in an employment dispute who meets with one party and then the other in order to suggest compromise solutions or to recommend concessions from each side that will lead to an agreement |
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Term
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Definition
| Failure to provide reasonable care when such failure results in injury to consumers or other employees |
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Term
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Definition
| A designated individual from whom employees may seek counsel for resolution of their complaints |
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Term
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Definition
| A policy of settling grievances that identifies various levels of management above the immediate supervisor for employee contact |
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Term
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Definition
| A system for reviewing employee complaints that utilizes a group composed of equal numbers of employee representatives and management appointees, which functions as a jury because its members weigh evidence, consider arguments, and, after deliberation, vote independently to render a final decision |
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Term
| positive, or nonpunitive, discipline |
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Definition
| A system of discipline that focuses on early correction of employee misconduct, with the employee taking total responsibility for correcting the problem |
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Term
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Definition
| Application of corrective measures by increasing degrees |
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Term
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Definition
| Expectations of a fair exchange of employment obligations between an employee and employer |
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Term
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Definition
| A system for reviewing employee complaints and disputes by successively higher levels of management |
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Term
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Definition
| Complaints to governmental agencies by employees about their employers illegal or immoral acts or illegal practices |
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Term
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Definition
| A third-party neutral who resolves a labor dispute by issuing a final decision in the disagreement |
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Term
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Definition
| A statement signed by an employee authorizing a union to act as a representative of the employee for purposes of collective bargaining |
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Term
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Definition
| The power of labor and management to achieve their goals through economic, social, or political influence |
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Term
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Definition
| A group of two or more employees who share common employment interests and conditions and may reasonably be grouped together for purposes of collective bargaining |
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Term
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Definition
| An area in which the union and the employer are willing to concede when bargaining |
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Term
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Definition
| A term applied to the goals of U.S. labor organizations, which collectively bargain for improvements in wages, hours, job security, and working conditions |
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Term
| collective bargaining process |
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Definition
| The process of negotiating a labor agreement, including the use of economic pressures by both parties |
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Term
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Definition
| Unions that represent skilled craft workers |
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Term
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Definition
| Labor organizations that represent various groups of professional and white-collar employees in labor- management relations |
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Term
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Definition
| The legal right and responsibility of the union to represent all bargaining unit members equally, regardless of whether employees join the union or not |
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Term
| fair representation doctrine |
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Definition
| A doctrine under which unions have a legal obligation to assist both members and nonmembers in labor relations matters |
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Term
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Definition
| A formal procedure that provides for the union to represent members and nonmembers in processing a grievance |
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Term
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Definition
| Unions that represent all workersskilled, semiskilled, unskilledemployed along industry lines |
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Term
| interest-based bargaining |
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Definition
| Problem-solving bargaining based on a win-win philosophy and the development of a positive long-term relationship |
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Term
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Definition
| A logical sequence of five events: (1) workers desire collective representation, (2) the union begins its organizing campaign, (3) the NLRB representation process begins, (4) collective negotiations lead to a contract, and (5) the contract is administered |
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Term
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Definition
| Arbitration over interpretation of the meaning of contract terms or employee work grievances |
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Term
| unfair labor practices (ULPs) |
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Definition
| Specific employer and union illegal practices that deny employees their rights and benefits under federal labor law |
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Term
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Definition
| A provision of the labor agreement that requires employees to join the union as a requirement for their employment |
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Term
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Definition
| An employee who as a nonpaid union official represents the interests of members in their relations with management |
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Term
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Definition
| Skills helpful in facilitating the efforts of expatriate managers |
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Term
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Definition
| A compensation system designed to match the purchasing power in a persons home country |
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Term
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Definition
| Representation of labor on the board of directors of a company |
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Term
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Definition
| Skills considered critical to an employees success abroad |
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Term
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Definition
| The communications, religion, values and ideologies, education, and social structure of a country |
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Term
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Definition
| Perpetual stress experienced by people who settle overseas |
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Term
| expatriates, or home-country nationals |
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Definition
| Employees from the home country who are on international assignment |
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Term
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Definition
| The percentage of expatriates who do not perform satisfactorily |
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Term
| global compensation system |
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Definition
| A centralized pay system whereby host-country employees are offered a full range of training programs, benefits, and pay comparable with a firms domestic employees but adjusted for local differences |
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Term
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Definition
| A firm that has integrated worldwide operations through a centralized home office |
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Term
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Definition
| A manager equipped to run an international business |
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Term
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Definition
| Foreign workers invited to perform needed labor |
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Term
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Definition
| Pay based on an expatriates home countrys compensation practices |
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Term
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Definition
| A country in which an international corporation operates |
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Term
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Definition
| Expatriate pay comparable to that earned by employees in a host country |
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Term
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Definition
| Employees who are natives of the host country |
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Term
| international corporation |
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Definition
| A domestic firm that uses its existing capabilities to move into overseas markets |
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Term
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Definition
| Adapting pay and other compensation benefits to match that of a particular country |
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Term
| multinational corporation (MNC) |
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Definition
| A firm with independent business units operating in multiple countries |
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Term
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Definition
| The process of transition for an employee home from an international assignment |
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Term
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Definition
| A system whereby expatriates are given a portion of their pay in the local currency to cover their day-to-day expenses and a portion of their pay in their home currency to safeguard their earnings from changes in inflation or foreign exchange rates |
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Term
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Definition
| Employees who are natives of a country other than the home country or the host country |
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Term
| transnational corporation |
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Definition
| A firm that attempts to balance local responsiveness and global scale via a network of specialized operating units |
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Term
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Definition
| Teams composed of members of multiple nationalities working on projects that span multiple countries |
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Term
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Definition
| A government document granting a foreign individual the right to seek employment |
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Term
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Definition
| The situation in which the work system supports the organizations goals and strategies |
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Term
| high-performance work system (HPWS) |
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Definition
| A specific combination of HR practices, work structures, and processes that maximizes employee knowledge, skill, commitment, and flexibility |
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Term
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Definition
| The situation in which all the internal elements of the work system complement and reinforce one another |
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Term
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Definition
| Determining whether the high-performance work system has been implemented as designed |
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