Shared Flashcard Set

Details

Hotel & Restaurant Management
FINALE
22
Business
Undergraduate 1
12/04/2008

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Cards

Term
commercial foodservices
Definition
hotels, restaurants, etc.; primary existence is generating profits
Term
noncommercial foodservices(CONTRACT MANAGEMENT COMPANY)
Definition
school, hospitals, etc;program managed and operated by for-profit management company
Term
restaurant
Definition
generates all or most of revenue form food and beverage sale
Term
freestanding restaurant
Definition
sole occupant of a building
Term
upscale restaurant
Definition
fodservice operations that offer highest quaility of f&B products and services (luxury/gourmet)
Term
casual service restaurant
Definition
moderately priced restaurant offering full informal menu often with ethnic theme/environment/alcohol
Term
family service restaurant
Definition
features table and counter service + wide reange of value menu items (no alcohol)
Term
comfort foods
Definition
familiar menu item prepared in a way reminiscent of how they remember it; (homestyle)
Term
california style menu
Definition
a menu featuring items traditionally available for breakfast lunch and dinner that are offered throughout the day
Term
quick service restaurant (QSR)
Definition
Term
quick service restaurant (QSR)
Definition
provides limited menu and limited service, low prices, (fast food)
Term
off-site caterer
Definition
produces food items at central kitchen for transport to remote locations for service, also offer in site banquet areas
Term
commissary
Definition
kitchen that produces food for off site consumption, central kitchen
Term
a la carte dining room
Definition
guests order form menu w/ individually priced items
Term
banquet
Definition
f&B event in which all/most guests are served items from preselected menu
Term
room service
Definition
f&B products served in sleeping rooms
Term
table d'hôte
Definition
menu in which food items sold at fixed price
Term
cyclical menu
Definition
food items rotate according to planned schedule
Term
du jour menu
Definition
menu in which items are changed daily
Term
procurement
Definition
process of determining quality/quantity of food& selecting supplier who can provide at right price and time
Term
pilferage
Definition
to steal small quantities at of an item over time
Term
menu engineering
Definition
process of menu evaluation that allows menu planners to determine items that are most popular and profitable
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