Term
| Explain why health care team members need to communicate. |
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Definition
| Health care providers need communicate why a certain task needs to be done or perhaps coax the person to help with the task. Also to explain why they cannot perform a task |
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Term
| Describe the guidelines for communication. |
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Definition
| The sender puts their thoughts into words which is delivering the message the the receiver receives the message the interprets the message and gives feedback |
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Term
| Explain the importance of positive feedback. |
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Definition
| helps the client's self-esteem. |
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Term
| List barriers to communication. |
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Definition
| not listening, changing the subject, talk about yourself, being judgmental,giving advice |
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Term
| Methods to communicate with different cultures. |
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Definition
| avoid body language that may offend or be misunderstood, research background information on that culture, bo nonjudgmental, nonthreatening communication |
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Term
| List basic rules for charting. |
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Definition
| chart in ink, be objective, be concise, be descriptive, correct terminology, be neat, be accurate |
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Term
| Explain the meaning the "twenty-four hour clock" |
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Definition
| time recorded as military time instead of AM and PM |
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Term
| Explain the content of Client Plan of Care |
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Definition
| includes admission sheet, the OASIS and comprehensive assessment, nursing plan of care, medication assessment record, and progress notes. |
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Term
| Identify information about a client using the 5 senses |
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Definition
seeing: posture, skin, color, rashes
hearing: logical & nonsensical what and how its being said
touching: does skin feel hot,cold or moist
smelling: bad body odor or breath |
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Term
| Explain how you would answer a clients phone |
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Definition
| Blah's residence, if a message is needed write it down, if medication needs to change tell them you're not obligated |
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