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Heiffetz 1994
Notes from Leadership Without Easy Answers
12
Other
Graduate
08/10/2010

Additional Other Flashcards

 


 

Cards

Term

Heiffetz 1994

 

Leadership without easy answers

 

Four Parts of Book

Definition

Setting the frame

leading with authority

leading without authority

staying alive

Term

Heiffetz 1994

 

Adaptive Work

Definition
Requires learning, no clearly definable problem or solution
Term

Heiffetz 1994

 

Attention

Definition

Work avoidance provides clues to adaptive challenge

authority figures are barometers of intensity

Term

Heiffetz 1994

 

"Disequalibrium"

Definition

Three possiblities:

 

Situation presents no new challenge

 

Society has no ready solution, but tries to restore equalibrium with old solutions

 

Society learns to meet new challenges

Term

Heiffetz 1994

 

 

"Holding Environment"

Definition
Holds the attention of followers and facilitates adaptive work
Term

Heiffetz 1994

 

"Pacing the work"

Definition
Adapting the speed of change to what your followers can handle (Socrates failed at this)
Term

Heiffetz 1994

 

"Technical Work"

Definition
includes clear problems and solutions
Term

Heiffetz 1994

 

"Work Avoidance Mechanisms"

Definition
Avoid painful adaptation to new circumstances
Term

Heiffetz 1994

 

 

 

Principles of leadership

Definition

Identify the adaptive challenge

Regulate distress

direct diciplined attention to issues

give work back to people

protect voices of leadership in the community

Term

Heiffetz 1994

 

 

The wrong types of leaders

Definition

Those who make difficult problems simple

 

 

Term

Heiffetz 1994

 

 

What leaders need

Definition

Ability to reflect

Tolerance for frustration

understanding of blind spots

recognize patterns of resistance to problems

 

Result: 

Improved capacity for adaptation to future challenges

 

** Adaptation key for Heiffetz **

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