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| a preference for warm, friendly relationships rather than impersonal, institutional scenarios found in Hispanic culture |
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| embodied in respectful and deferential behavior toward people of greater age and social status |
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| the openness and trust among members of one's intimate circle |
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| the conviction that a "shocking, unpleasant, or frightening experience" may cause physical illness |
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| assumes that health can be understood in terms of the presence (or absence) of physical indicators |
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| the practice of making treatment decisions based on results of scientific studies |
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| health is not simply the absence of physical signs of disease; rather, it is a pleasing sense of overall well-being |
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| refers to a type of social rejection in which the stigmatized person is treated as dishonorable or is ignored altogether |
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| is a set of expectations that applies to people performing various functions in the culture |
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| reflecting the idea that patients are like children and caregivers are like parents |
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| expected to channel the curative power of the Holy Spirit which they pass to believers through ceremonies known as the laying on of hands |
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| involves a trancelike state during which a worshipper seems to speak in a foreign language |
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| behaviors that, whether directly or indirectly, communicate to an individual that she or he is valued and cared for by others |
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| holds that social support is most important when we encounter potentially stressful experiences, in which case knowing that other people are there for us can cushion us from feeling overwhelmed or helpless |
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| Direct-Effect (Main-Effect) |
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| proposes that social supposrt is beneficial even when we aren't encountering notable stressors |
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| the process of managing stressful situations |
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| coping that involveschanging what can be changed |
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| coping involving adapting to what cannot be changed |
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| when people believe they can manage their health successfully |
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| Internal Locus of Control |
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| the belief that people control their own destinies |
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| External Locus of Control |
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| the belief that events are controlled mostly by outside forces |
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| people that are likely to regard events as God's will or the natural order of things |
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| describes the ongoing tension of meaning between coexisting but contradictory constructs such as hopeless and hopeful |
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| performing tasks and collecting information |
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| building self-esteem, acknowledging and expressing emotions, and providing companionship |
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| tasks and favors performed for someone |
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| involve performing an internet data search, sharing personal experiences, passing along new clips, and so on |
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| essentially the sense that things are comfortable, predictable, and familiar |
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| involves efforts to make another person feel valued and competent |
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| included efforts to acknowledge and understand what another person is feeling |
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| groups made up of people with similar concerns who meet regularly to discuss their feelings and experiences |
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| defined as excessive and unnecessary help |
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| providing too much instrumental assistance |
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| forcing information on people when they are too distraught to understand it or accept it and may heighten their stress |
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| actually something of a misnomer, because it applies only to a particular type of empathy, called emotional contagion |
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| the ability to show that you understand how somone else is feeling |
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| which is an intellectual appreciation of someone's feelings |
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| involves actually feeling emotions similar to the other person's |
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| which they define as episodes in which people come to perceive an overarching meanin, or supra-meaning, within experiences that might otherwise seem senseless or unthinkable |
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| Family and Medical Leave Act of 1993 |
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Definition
| guarantees that people can take up to 12 weeks off work to care for ailing family members, seek medical care themselves, or bring new children into their families (through birth, adoption, or foster parenting) |
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| an organization that provides support and care for dying individuals and their families |
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| care designed to keep a person as comfortable and fulfilled as possible at the end of life but not designed to cure the main illness once it has been determined that medical care will not improve it |
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| describe in advance the medical care a person wishes to receive if he or she becomes too ill to communicate |
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| Intergrated Health Systems |
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| offer a spectrum of health services that may include hospitals, outpatient surgery centers, doctors' offices, fitness centers, nursing homes, rehabilitation centers, hospices, and more |
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| a process in which analysts chart each in a workplace routine, time how long it takes, and then consider the various outcomes |
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| in a classic bureaucratic hierarchy, the people at the top make most of the decisions, get the biggest perks, reap the greatest financial rewards-and seldom see or talk to service-line employees or clients. The inherent tension and lack of communication are problematic. Moreover, whereas everyone in the organization typically tries o please the bosses, patients aren't even in the hierarchy |
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