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        | 1) Assesment 2)Plan of ACtion 3) Intervention 4) Evaluation 5) Termination  |  | 
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        | 1) Help solve problems and help cope 2)Work w/systems 3) Link to systems  |  | 
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        | 1) Locality 2) Social Planning (big agencies, rely on experts) 3) Social Action  |  | 
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        | ethics=right and correct values=good and desirable  |  | 
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        | situation where ethical principles conflict and all solutions are imperfect. |  | 
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        | the careful examination and evaluation of beliefs and actions |  | 
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        | the tendency of a system to progress toward disorganization, depletion, and death. |  | 
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        | process of a system toward growth and development (physically, intellectually, and emotionally) |  | 
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        | system's tendency to move from a more simplified to a more complex |  | 
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        | focusing on strengths provides empowerment. This orientation focuses on client resources, capabilities, knowledge, abilities, motivations, experience, intelligence, and other positive qualities that can be put to use to solve problems and pursue positive changes. |  | 
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        | the ability for a system to recover from adversity and resume functioning even when suffering serious trouble, confusion, or hardship |  | 
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        | tendancy for a system to maintain relatively stable; constant state of balance. |  | 
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        | involves the energy, information, or communication flow recieved from other systems. |  | 
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        | culturally established social behavior and conduct expected of a person in any designated interpersonal relationship. |  | 
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        | response of the system, after receiving and processing input, that affects other systems in the environment |  | 
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        | specific variables that are measured for the purpose of evaluation |  | 
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        | helps client cope, conveys hope, reduces resistance and ambivalence |  | 
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        | resolves conflicts and helps work out differences. remains neutral and does not take a side with either party in the dispute. |  | 
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        | brings together various parts to form an unified whole and brings components together in some kind of organized manner. |  | 
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        | has administrative responsibility that accomplishes: establishing organizational goals, administer social service programs, improve agency effectiveness, obtain financial resourses, solicit community support, and coordinate the work of the agency staff. |  | 
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        | gives information and teaching skills to client and other systems. |  | 
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        | analyze and evaluate how well programs and systems work |  | 
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        | helps link clients with community services |  | 
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        | organizes, guides, and directs a group encounter or gathering |  | 
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        | person or persons who calls attention to an issue |  | 
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        | represents an org, a group, or an individiual that is trying to gain something from anohter group or system. unlike a mediator, negotiators clearly ally themselves with one of the sides involved. |  | 
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        | representing, intervening, supporting (etc.) on behalf of one or more individuals, groups, or communities, with the goal of securing social justice. |  | 
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        | configuration of shared attitudes, values, goals, spiritual beliefs, social expectations, arts, technology, and behaviors that characterize a broader society in which people live. |  | 
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