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Harrison College MGT2000
Vocabulary - Chapter 4
42
Business
Undergraduate 1
05/05/2016

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Term
Ethics
Definition
the set of moral principles or values that defines right and wrong for a person or group
Term
Ethical behavior
Definition
behavior that conforms to a society's accepted principles of right and wrong
Term
Workplace deviance
Definition
unethical behavior that violates organizational norms about right and wrong
Term
Pintion deviance
Definition
unethical behavior that hurts the quality and quantity of work produced
Term
Employee shrinkage
Definition
employee theft of company merchandise
Term
Political deviance
Definition
using one's influence to harm others in the company
Term
Personal aggression
Definition
hostile or aggressive behavior toward others
Term
Ethical intensity
Definition
the degree of concern people have about an ethical issue
Term
Magnitude of consequences
Definition
the total harm or benefit derived from an ethical decision
Term
Social consensus
Definition
agreement on whether behavior is bad or good
Term
Probability of effect
Definition
the chance that something will happen that results in harm to others
Term
Temporal immediacy
Definition
the time between an act and the consequences the act produces
Term
Proximity of effect
Definition
the social, psychological, cultural, or physical distance between a decision maker and those affected by his or her decisions
Term
Concentration of effect
Definition
the total harm or benefits an act produces on the average person
Term
Preconventional level of moral development
Definition
the first level of moral development, in which people make decisions based on selfish reasons
Term
Conventional level of moral development
Definition
the second level of moral development, in which people make decisions that conform to social expectations
Term
Postconventional level of moral development
Definition
the third level of moral development, in which people make decisions based on internalized principles
Term
Principle of long-term self-interest
Definition
an ethical principle that holds that you should never take any action that is not in your or your organization's long-term self-interest
Term
Principle of religious injunctions
Definition
an ethical principle that holds that you should never take any action that is not kind and that does not build a sense of community
Term
Principle of government requirements
Definition
an ethical principle that holds that you should never take any action that violates the law, for the law represents the minimal moral standard
Term
Principle of individual rights
Definition
an ethical principle that holds that you should never take any action that infringes on others' agreed-upon rights
Term
Principle of personal virtue
Definition
an ethical principle that holds that you should never do anything that is not honest, open, and truthful and that you would not be glad to see reported in the newspaper or on TV
Term
Principle of distributive justice
Definition
an ethical principle that holds that you should never take any action that harms the least fortunate among us: the poor, the uneducated, and the unemployed
Term
Principle of utilitarian benefits
Definition
an ethical principle that holds that you should never take any action that does not result in greater good for society
Term
Overt integrity test
Definition
a written test that estimates job applicants' honesty by directly asking them what they think or feel about theft or about punishment of unethical behaviors
Term
Personality-based integrity test
Definition
a written test that indirectly estimates job applicants' honesty by measuring psychological traits, such as dependability and conscientiousness
Term
Whistleblowing
Definition
reporting others' ethics violations to management or legal authorities
Term
Social responsibility
Definition
a business's obligation to pursue policies, make decisions, and take action that benefit society
Term
Shareholder model
Definition
a view of social responsibility that holds that an organization's overriding goal should be profit maximization for the benefit of shareholders
Term
Stakeholder model
Definition
a theory of corporate responsibility that holds that management's most important, long-term survival is achieved by satisfying the interests of multiple corporate stakeholders
Term
Stakeholders
Definition
persons or groups with a stake, or legitimate interest, in a company's actions
Term
Primary stakeholder
Definition
any group on which an organization relies for its long-term survival
Term
Secondary stakeholder
Definition
any group that can influence or be influenced by a company an can affect public perceptions about the company's socially responsible behavior
Term
Economic responsibility
Definition
a company's social responsibility to make a profit by producing a valued product or service
Term
Legal responsibility
Definition
a company's social responsibility to obey society's laws and regulations
Term
Ethical responsibility
Definition
a company's social responsibility not to violate accepted principles of right and wrong when conducting its business
Term
Discretionary responsibility
Definition
the social roles that a company fulfills beyond its economic, legal, and ethical responsibilities
Term
Social responsiveness
Definition
a company's strategy to respond to stakeholders' economic, legal, ethical, or discretionary expectations concerning social responsibility
Term
Reactive strategy
Definition
a social responsiveness strategy in which a company does less than society expects
Term
Defensive strategy
Definition
a social responsiveness strategy in which a company admits responsibility for a problem but does the least required to meet social expectations
Term
Accommodative strategy
Definition
a social responsiveness strategy in which a company accepts responsibility for a problem and does all that society expects to solve that problem
Term
Proactive strategy
Definition
a social responsiveness strategy in which a company anticipates a problem before it occurs and does more than society expects to take responsibility for and address the problem
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