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| thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job |
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| when workers deliberately slow their pace of restrict their work output |
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| a group member whose work is significantly faster than the normal pace in his or her group |
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| breaking each task or job into its separate motions and then eliminating those that are unnecessary or repetitive |
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| timing how long it takes good workers to complete each part of their job |
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| a graphical chart that shows which tasks must be completed at which times in order to complete a project or task |
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| the exercise of control on the basis of knowledge, expertise, or experience |
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| an approach to dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party's desires and objectives |
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| an approach to dealing with conflict in which both parties give up some of what they want in order to reach agreement on a plan to reduce or settle the conflict |
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| Integrative conflict resolution |
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| an approach to dealing with conflict in which both parties indicate their preferences and then work together to find an alternative that meets the needs of both |
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| a system of consciously coordinated activities or forces created by two or more people |
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| a set of interrelated elements or parts that function as a whole |
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| smaller systems that operate within the context of a larger system |
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| when two or more subsystems working together can produce more than they can working apart |
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| systems that sustain themselves without interacting with other environments |
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| systems that can sustain themselves only by interacting with other environments, on which they depend for their survival |
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Term
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| holds that there are no universal management theories and that the most effective management theory or idea depends on the kind of problems or situations that managers are facing at a particular time and place |
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