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hardware
exam
229
Other
Undergraduate 1
04/28/2009
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Term
Most motherboard BIOSs and operating systems support a power-saving feature using standards developed by Intel, Microsoft, and Toshiba, called the ____ standards.
 Definition
acpi
Term
Parallel ATA allows for ____ connectors on a motherboard for ____ 40-pin data cables.
 Definition
two
Term
Every network adapter has a 48-bit (6-byte) number hard-coded on the card by its manufacturer that is used to identify the adapter on the network; this number is called the ____ address.
 Definition
mac
Term
____ Latency and ____ Latency are two ways of measuring speed.
 Definition
CAS, RAS
Term
A ____ is a semiconductor device that allows electricity to flow in only one direction.
 Definition
diode
Term
With constant ____ velocity, the disc rotates at a constant speed.
 Definition
angular
Term
A ____ is a clip-on device that mounts on top of the processor; fingers or fins at its base pull the heat away from the processor.
 Definition
heat sink
Term
____ offers automatic updates.
 Definition
windows xp
Term
A future battery solution for laptop computers is a ____ battery, whose future versions will provide up to 10 hours of battery life.
 Definition
Direct Methanol Fuel Cell
Term
A bus that does not run in sync with the system clock is called a(n) ____ bus.
 Definition
expansion
Term
A jumper cover that is ____ is hanging on a single pin for safekeeping, but is not being used to turn a jumper setting on.
 Definition
parked
Term
Chips sometimes loosen because of thermal changes; this condition is called ____.
 Definition
chip creek
Term
A ____ is an area on the motherboard that holds the minimum number of memory chips or memory modules that must work together as a unit.
 Definition
bank
Term
A ____ is an input device that uses a monitor or LCD panel as the backdrop for input options.
 Definition
touch screen
Term
The use of a parity bit means that every byte occupies ____ bit(s).
 Definition
9
Term
The processor uses temporary storage, called ____, to temporarily hold both data and instructions while it is processing them.
 Definition
primary storage
Term
A bus that does not run in sync with the system clock is called a(n) ____ and always connects to the slow end of the chipset, the South Bridge.
 Definition
expansion bus
Term
___ cables transmit signals as pulses of light over glass strands inside protected tubing.
 Definition
fiber optic
Term
A ____ port can be used by many different input/output devices, such as keyboards, printers, scanners, and digital cameras.
 Definition
usb
Term
The processor and the ____ determine what type and how much RAM you can use in the system.
 Definition
chipset
Term
Today's DIMMs have a ____ data path and can thus be installed as a single module rather than in pairs.
 Definition
64-bit
Term
The ____ OS feature allows you to use two modem connections at the same time to speed up data throughput when connected over phone lines.
 Definition
Channel aggregation
Term
A ____ is an electronic device that can serve as a gate or switch for an electrical signal and can amplify the flow of electricity.
 Definition
transistor
Term
When purchasing an inkjet printer, you should look for the kind that uses ____ separate cartridges.
 Definition
2 or 4
Term
A ____ disc is purchased with data already burned on it.
 Definition
regular CD
Term
Notebooks use ____ for display.
 Definition
LCD panels
Term
A DVD can hold ____ GB of data.
 Definition
8.5
Term
A ____ provides the same functions as a port replicator, but also adds secondary storage, such as an extra hard drive, a floppy drive, or a DVD drive.
 Definition
docking station
Term
The classic case with four drive bays and around six expansion slots that sits on your desktop doing double duty as a monitor stand is called a ____ case.
 Definition
desktop
Term
A ____ is sometimes called a file allocation unit.
 Definition
cluster
Term
The ____ writes data and instructions in storage devices and performs calculations and other data processing.
 Definition
cpu
Term
A mouse that connects to the computer by using a dedicated, round PS/2 mouse port coming directly from the motherboard is called a ____ mouse.
 Definition
motherboard
Term
A ____ is a geographical area that offers connectivity and is created by a fixed transceiver and antenna.
 Definition
cell
Term
____ uses a series of switches to create a closed circuit between two telephones; the circuit remains closed and in use as long as the callers are connected.
 Definition
POTS
Term
The latest PCMCIA specification that can use the PC Card slot is ____, which improves I/O speed, increases the bus width to 32 bits, and supports lower-voltage PC Cards while maintaining backward compatibility with earlier standards.
 Definition
card bus
Term
An extension magnet brush is a long-handled brush made of nylon fibers that are charged with static electricity and easily attract ____ like a magnet.
 Definition
toner
Term
A ____ is a type of notebook computer that is designed for users who require a more graphical, user-friendly interface and need more portability than a full-size notebook allows.
 Definition
tablet PC
Term
A ____ volume appears as a simple volume but can use space from two or more physical disks.
 Definition
spanned
Term
Memory cache is referred to as ____.
 Definition
SRAM
Term
Thin coaxial cable uses a(n) ____ connector.
 Definition
BNC
Term
___ let you specify which devices are to be loaded on startup for a particular user or set of circumstances.
 Definition
hardware profiles
Term
RAM boards are called ____.
 Definition
memory modules
Term
__ Ethernet uses thick RG8 coaxial cable with an AUI connector.
 Definition
10Base5
Term
The ____ rate is the number of times in one second an electronic beam can fill the screen with lines from top to bottom.
 Definition
refresh
Term
The ____ of a sound card is the number of samples taken of an analog sound signal over a period of time.
 Definition
sampling rate
Term
Parallel ATA is also called the ____ standard.
 Definition
EIDE
Term
__ is a printer language that was developed by Hewlett-Packard but is considered a de facto standard in the printing industry.
 Definition
PCL
Term
Hewlett-Packard (HP) calls the technology of varying the size of dots found in laser printers ____.
 Definition
REt (Resolution Enhancement technology)
Term
The motherboard mouse port most likely uses ____. If you are not using a mouse on this port, the motherboard might release this IRQ so that other devices can use it.
 Definition
IRQ 12
Term
The surface of a CD stores data as pits and ____.
 Definition
lands
Term
Wireless devices can connect to a LAN by way of a wireless ____.
 Definition
access point
Term
Originally, ____ were called PCMCIA Cards and the first of these cards were used to add memory to a notebook.
 Definition
PC Cards
Term
___ printers use a type of ink-dispersion printing and don’t normally provide the high-quality resolution of laser printers, but are popular because they are small and can print color inexpensively.
 Definition
inkjet
Term
Inside the processor housing, data, instructions, addresses, and control signals travel on the ____ bus.
 Definition
internal
Term
The AT board uses two power connections, the ____ connector and the ____ connector.
 Definition
P8, P9
Term
When looking at an advertisement for DIMMS, ____ of the module indicate(s) the width of the data bus.
 Definition
density
Term
For today’s hard drives, the hard drive controller is ____ on a circuit board on or inside the drive housing.
 Definition
firmware
Term
The term ____ refers to the computer’s physical components, such as the monitor, keyboard, memory chips, and hard drive.
 Definition
harware
Term
In ____ formatting, the OS executes the part of the format process which is not carried out at the factory.
 Definition
high-level
Term
All the read/write heads of a hard disk are controlled by a(n) ____, which moves the read/write heads across the disk surfaces in unison.
 Definition
actuator
Term
DDR2 SDRAM has a ____-bit data path.
 Definition
64
Term
The number of bits used to store a sample of sound is called the ____.
 Definition
sample size
Term
The number of bits used to store a sample of sound is called the ____.
 Definition
sample size
Term
On older computers, changes are made to the CMOS setup data using a setup program stored on a ____.
 Definition
floppy disk
Term
A 1 or 0 in the binary number system is called a ____.
 Definition
bit
Term
Using the ____ feature, an OS, such as Windows 2000/XP or Windows 98, can turn off the power to a system after the shutdown procedure is done.
 Definition
soft power
Term
Conventional PCI now has ____ types of slots and ____ possible PCI card configurations to use these slots.
 Definition
4,6
Term
___ are circuits or paths on the motherboard that enable data, instructions, and power to move from component to component on the board.
 Definition
traces
Term
_ standards include one or more variations of PC Card, CardBus, and ExpressCard.
 Definition
PCMCIA
Term
DDR SDRAM uses ____ pins.
 Definition
184
Term
__ is the ability of a system to do more than one thing at a time.
 Definition
Multiprocessing
Term
Internal devices can be expansion cards inserted in expansion slots on the motherboard, such as a ____, modem card, video capture card, and video card.
 Definition
network card
Term
A floppy drive cable has ____ pins.
 Definition
34
Term
A cache outside the processor microchip is called a ____ cache.
 Definition
Level 2
Term
DVD drives use the ____ file system.
 Definition
UDF
Term
A device on a network is called a(n) ____.
 Definition
node
Term
__ display is sometimes called passive matrix display.
 Definition
DSTN
Term
A motherboard comes bundled with a ____ that contains drivers for all the onboard components.
 Definition
CD
Term
___ has 49 percent of PDA operating system market and is increasing its share.
 Definition
Windows Mobile
Term
The ____ installed on a motherboard and the chipset embedded on the board primarily determine the power and features of the system.
 Definition
processor
Term
Some older motherboards provide a ____ port, which is often used for an external modem or a serial mouse.
 Definition
serial
Term
A Hi-Speed USB 2.0 port has a maximum speed of ____.
 Definition
480 Mbps
Term
A ____ occurs when uncontrolled electricity flows from the hot line to the neutral line or from the hot line to ground.
 Definition
short
Term
Other than PC Technician, ____ is a utility to test installed memory modules.
 Definition
Memtest86
Term
In the ____ step of laser printing, a laser beam discharges a lower charge only to places where toner should go.
 Definition
writing
Term
When a serial port is used by an external modem, the modem is called the ____ in documentation.
 Definition
DCE
Term
In a laser printer, the laser beam is initiated and directed toward the octagonal mirror called the ____ mirror.
 Definition
scanning
Term
To verify that Windows XP is automatically maintaining updates when connected to the Internet, click Start, right-click ____, and select Properties from the shortcut menu.
 Definition
My Computer
Term
Clusters, or file allocation units, are managed by the OS in the file allocation table, but ____ manages these clusters as one or two physical sectors on the disk.
 Definition
BIOS
Term
An EIDE drive such as a CD, DVD, tape, or Zip drive must follow the ____ standard in order to connect to a system using an EIDE connector.
 Definition
ATAPI
Term
A storage device that uses memory chips to store data instead of spinning disks is called a ____ device.
 Definition
solid state
Term
___ are small holding areas on the processor chip that work much as RAM does outside the processor.
 Definition
Registers
Term
The 80-conductor IDE cable has ____ pins and ____ wires.
 Definition
40, 80
Term
For CRT monitors, the ____ is the number of times in one second an electronic beam can fill the screen with lines from top to bottom.
 Definition
refresh rate
Term
A ____ is used to test a serial, parallel, USB, network, or other port.
 Definition
loop-back plug
Term
The first ATX power supplies and motherboards use a single power connector called the ____ connector.
 Definition
P1
Term
____ motherboards have been around for a long time and have seen many improvements.
 Definition
ATX
Term
A ____ is an electronic device that limits the amount of current that can flow through it.
 Definition
resistor
Term
A new communication protocol used with GSM and TDMA is called ____, which sends voice, text, or video data in packets similar to VoIP.
 Definition
GPRS
Term
____, also called the EIDE (Enhanced IDE) standard or, more loosely, the IDE standard, allows for two connectors on a motherboard for two 40-pin data cables.
 Definition
Parallel ATA
Term
Current processor sockets are called ____ sockets.
 Definition
zero insertion force (ZIF)
Term
___ is a diagnostic software which is used by several Lenovo and IBM ThinkPad models. It can run tests on the keyboard, video, speakers, mouse, joystick, floppy disk drive, CD drive, DVD drive, wireless LAN, motherboard, processor, serial and parallel ports, hard drive, Zip drive, and memory.
 Definition
pc.doctor
Term
Multiprocessing is accomplished when a processor contains more than one ____.
 Definition
ALU
Term
Some scanners have embedded ____ software that can interpret written text so that the text scanned in can be input into a word-processing program such as Microsoft Word.
 Definition
optical character recognition
Term
___ Ethernet operates at 100 Mbps and uses STP or UTP cabling rated CAT-5 or higher.
 Definition
100BaseT
Term
Which of the following is the first step in the process of replacing a motherboard?
 Definition
Verify that you have selected the right motherboard to install in the system
Term
A 3 1/2-inch, high-density floppy disk has a storage capacity of ____ MB.
 Definition
1.44
Term
A printer connected to a computer by way of a port on the computer is called a ____ printer.
 Definition
local
Term
Many monitors use ____ technology, in which the filaments at the back of the cathode tube shoot a beam of electrons to the screen at the front of the tube.
 Definition
CRT
Term
DDR SDRAM has ____ notch(es).
 Definition
1
Term
The full AT form factor measures ____.
 Definition
12” x 13.8”
Term
The CardBus technology uses ____-bit PCI for the interface standard.
 Definition
32
Term
If a slot does not hold a RIMM, it must hold a placeholder module called a ____ to ensure continuity throughout all slots.
 Definition
C-RIMM
Term
If there is L2 cache in the processor housing and additional cache on the motherboard, the cache on the motherboard is called ____ cache.
 Definition
Level 3
Term
___ backplanes contain no circuitry at all; the circuits are all on a mothercard, also called a CPU card.
 Definition
Passive
Term
Instructions which are permanently built into the processor chip are called ____.
 Definition
microcode
Term
Today’s memory uses a new method of error checking called ____ that can detect and correct an error in a single bit.
 Definition
ECC
Term
The latest PCMCIA standard is ____, which was designed to use the same type of interface used by the PCI Express or USB 2.0 standard.
 Definition
ExpressCard
Term
___ is one million cycles per second.
 Definition
Megahertz (MHz)
Term
For RIMM modules, install the RIMMs beginning with bank ____.
 Definition
0
Term
The first expansion slots on early PCs were ____ slots.
 Definition
ISA
Term
You can help prevent ____ by keeping your elbows at about the same level as the keyboard and keeping your wrists straight and higher than your fingers.
 Definition
CTS
Term
___ printers work by placing toner on an electrically charged rotating drum and then depositing the toner on paper as the paper moves through the system at the same speed the drum is turning.
 Definition
laser
Term
One or more serial, parallel, USB, or game ports can be provided by a(n) ____ controller card.
 Definition
I/O
Term
To reduce the total cost of a computer system, some older motherboards might have a small expansion slot, about the length of a PCI Express x1 slot, called a(n) ____ slot.
 Definition
AMR
Term
The width of a data bus is called the ____.
 Definition
data path size
Term
A system might have up to ____ types of ribbon cables.
 Definition
3
Term
The most popular form factor is the ____.
 Definition
ATX
Term
The most popular motherboard form factor is the ____.
 Definition
ATX
Term
CNR slots accommodate small, inexpensive expansion cards called ____ cards.
 Definition
riser
Term
The 160-pin SO-RIMM uses a ____-bit data path.
 Definition
64
Term
A ____ can be used to identify a person’s fingerprints, handprints, face, voice, eye, and handwritten signatures.
 Definition
biometric device
Term
DDR2 SDRAM has a ____-pin DIMM.
 Definition
240
Term
DVD and CD technologies are known as ____ storage technologies.
 Definition
optical
Term
The difference between a 0 spot and a 1 spot is the ____ of the spot’s magnetization on the disk surface.
 Definition
orientation
Term
Most fingerprint readers that are not embedded in other devices use a ____ connection.
 Definition
USB
Term
Temporary voltage reductions are called ____.
 Definition
sags
Term
____ is a language used to communicate how a page is to print and was developed by Adobe Systems.
 Definition
PostScript
Term
SIMMs have a ____ data path.
 Definition
32-bit
Term
Standoffs are also called ____.
 Definition
spacers
Term
On older motherboards, 30-pin SIMMs are installed in groups of ____.
 Definition
4
Term
A ____ is a measure of the total bandwidth of data moving between the module and the CPU.
 Definition
PC rating
Term
A ____ port is used for high-speed multimedia devices such as digital camcorders.
 Definition
FireWire
Term
All the tracks that are the same distance from the center of the platters on a hard drive together make up one ____.
 Definition
cylinder
Term
You should make sure that air vents are clear on a(n) ____ basis.
 Definition
yearly
Term
The Surround Sound standard supports up to ____ separate sound channels of sound information for up to ____ different speakers, each producing a different sound.
 Definition
8,8
Term
Although not an essential tool, a POST ____ can be of great help to discover and report computer errors and conflicts at POST.
 Definition
diagnostic card
Term
In the read/write head mechanism of a floppy drive, ____ head(s) are attached at the end of an actuator arm that freely moves over the surface of the disk.
 Definition
2
Term
Track and sector markings are written to a hard drive before it leaves the factory in a process called ____ formatting.
 Definition
low-level
Term
The reasons BIOS cannot access the drive can be caused by the drive, the data cable, the electrical system, the motherboard, the ____ (if one is present), or a loose connection.
 Definition
controller card
Term
Windows 9x does not support drives larger than ____ GB unless third-party software provided by the hard drive manufacturer is used.
 Definition
137
Term
A motherboard ____ determines the size of the board and its features that make it compatible with power supplies, cases, processors, and expansion cards.
 Definition
form factor
Term
If you multiply the system bus frequency by the multiplier, you get the ____.
 Definition
processor frequency
Term
The process of upgrading or refreshing the ROM BIOS chip is called ____ ROM.
 Definition
flashing
Term
A(n) ____ printer creates a printed page by using some mechanism that touches or hits the paper.
 Definition
impact
Term
A 3 1/2-inch, high-density floppy disk has ____ entries in the root directory.
 Definition
224
Term
A device that is not installed directly on the motherboard is called a(n) ____ device.
 Definition
peripheral
Term
___ is a process that allows the CPU to receive a single instruction and then execute it on multiple pieces of data rather than receiving the same instruction each time each piece of data is received.
 Definition
SIMD
Term
____ uses a single public IP address to access the Internet on behalf of all hosts on the network using other IP addresses.
 Definition
NAT
Term
The most popular technology for desktop and notebook computer wireless connections is ____.
 Definition
IEEE 802.11
Term
___ refers to the logic on the motherboard that controls the serial ports on the board.
 Definition
UART
Term
FireWire and i.Link are common names for the peripheral bus officially named IEEE ____.
 Definition
1394
Term
The CHS mode is used for drives less than ____.
 Definition
528 MB
Term
A ____ is an electronic device that can hold an electrical charge for a period of time and can smooth the uneven flow of electricity through a circuit.
 Definition
capacitor
Term
SDRAM, DDR, DDR2, and RIMM are measured in ____.
 Definition
MHz
Term
The combination heat sink and cooling fan is sometimes called a ____.
 Definition
cooler
Term
____ is a method of digitally describing and storing every individual note played by each individual instrument used in making music.
 Definition
MIDI
Term
Earlier Pentiums used a(n) ____ socket, with pins aligned in uniform rows around the socket.
 Definition
PGA
Term
In Compaq Presario models, press ____ during booting when the logo screen appears to run CMOS setup.
 Definition
F2
Term
Collectively, the methods used to improve performance and automatically recover from a failure are called ____.
 Definition
RAID
Term
Using regular RAM for video is called video ____.
 Definition
sharing
Term
Data is transmitted on a network in pieces called ____.
 Definition
packets
Term
____ display is sometimes called active matrix display.
 Definition
TFT
Term
PCI Express uses a ____ bus.
 Definition
serial
Term
SDRAM has ____ notch(es).
 Definition
2
Term
The ____ form factor was designed by Intel for flexibility and can be used by everything from large tower systems to those ultrasmall systems that sit under a monitor.
 Definition
BTX
Term
When you adjust print density with laser printers, you are adjusting the ____ charge on the developing cylinder.
 Definition
DC bias
Term
At the beginning of the boot drive is the OS ____, which loads the first program file of the OS.
 Definition
boot record
Term
The most common type of connector for a scanner intended to be used with a desktop system is a ____ port.
 Definition
usb
Term
When a serial port is used by an external modem, the serial port is called the ____ in documentation.
 Definition
DTE
Term
Track and sector markings are written to a hard drive before it leaves the factory in a process called ____.
 Definition
low-level formatting
Term
The customized installation of a notebook’s OS by its manufacturer is called the operating system ____.
 Definition
build
Term
A hard boot is also called a(n) ____ boot
 Definition
cold
Term
If you are trained to open a monitor case to replace a fuse, unplug the monitor and wait at least ____ minutes before opening the case so that capacitors have completely discharged.
 Definition
60
Term
SDRAM uses ____ pins.
 Definition
168
Term
If there are not enough power cords from a power supply, you can purchase a ____ connector that can add an additional power cord.
 Definition
Y
Term
You should delete temporary files and empty the Recycle Bin on a(n) ____ basis.
 Definition
monthly
Term
With ____, the memory controller can communicate with two DIMMs at the same time, effectively doubling the speed of memory access.
 Definition
dual channels
Term
On an ATX motherboard, the CPU and memory slots are rotated ____ degrees from the position on the AT motherboard.
 Definition
90
Term
In a laser printer, the beam detect mirror detects the laser beam by reflecting it to a(n) ____.
 Definition
optical fiber
Term
Under all Windows operating systems, a floppy drive is always formatted using the ____ file system.
 Definition
FAT12
Term
The processor comes already installed on some motherboards, in which case you just need to install the ____.
 Definition
cooler
Term
The first sector on a floppy disk is called the ____ sector.
 Definition
boot
Term
You should use standby or ____ mode whenever you are not using the notebook
 Definition
hibernate
Term
To use a shared printer on a remote PC, ____ must be installed.
 Definition
Client for Microsoft Networks
Term
The process of marking tracks and sectors to prepare the disk to receive data is called ____ the disk.
 Definition
formatting
Term
A mouse that connects to the computer by using a mouse bus card that provides a PS/2 mouse port is called a ____ mouse.
 Definition
bus
Term
The ____ is a series of tests performed by the startup BIOS to determine if it can communicate correctly with essential hardware components required for a successful boot.
 Definition
POST
Term
A(n) ____ is a computer or other device that allows a computer on one network to communicate with a computer on another network.
 Definition
gateway
Term
The latest motherboard form factor is the ____.
 Definition
BTX
Term
A riser card is also called a ____ card.
 Definition
daughter
Term
72-pin SO-DIMMs support ____-bit data transfers.
 Definition
32
Term
The ____ component of Windows draws and formats the page and then sends the almost-ready-to-print page to the printer in bitmap form.
 Definition
GDI
Term
A memory cache on the processor chip is called a(n) ____ cache.
 Definition
internal
Term
A ____ consists of personal devices at close range such as a cell phone, PDA, and notebook computer in communication.
 Definition
PAN
Term
____ works like a packeted network, not a traditional system bus, and can run at internal speeds of 800 MHz to 1600 MHz.
 Definition
RDRAM
Term
Button batteries used in digital cameras, Flash Path, and other small equipment ____.
 Definition
can contain silver oxide, mercury, lithium, or cadmium and are considered hazardous waste
Term
A ____ scanner pulls a sheet of paper through the scanner mechanism similar to the way a fax machine works.
 Definition
sheet-fed
Term
The portion of the internal bus that connects the processor to the internal memory cache is called the ____ bus.
 Definition
back-side
Term
In zone bit recording, every sector on the drive has ____ bytes.
 Definition
512
Term
In ____ processing, the processor housing contains two processors that operate at the same frequency, but independently of each other.
 Definition
dual-core
Term
With PCI Express, each PCI Express slot for a PCIe card has its own link or bus to the ____.
 Definition
South Bridge
Term
Tapes currently have capacities of 20 to ____ GB compressed.
 Definition
800
Term
A component on a motherboard is called a(n) ____ component.
 Definition
embedded
Term
____ EDO is a refined version of EDO.
 Definition
Burst
Term
Word size of today’s processors is ____ bits or ____ bits.
 Definition
32, 64
Term
___ is a multimedia data compression standard that tracks movement from one frame to the next and stores only what changes, rather than compressing individual frames.
 Definition
MPEG
Term
In the ____ step of laser printing, a strong electrical charge draws the toner off the drum onto the paper.
 Definition
transferring
Term
After you install the motherboard and connect all the cables and cords, you next install the ____ card and plug in the keyboard and monitor.
 Definition
video
Term
A(n) ____ monitor produces an image using a liquid crystal material made of large, easily polarized molecules.
 Definition
LCD
Term
Ports coming directly off the motherboard are called ____ ports.
 Definition
on-board
Term
If the processor requests something from a device and the device is not ready, the device issues a ____.
 Definition
wait state
Term
In a laser printer, the beam detect mirror detects the laser beam by reflecting it to a(n) ____.
 Definition
optical fiber
Term
The latest PCMCIA specification that can use the PC Card slot is ____, which improves I/O speed, increases the bus width to 32 bits, and supports lower-voltage PC Cards while maintaining backward compatibility with earlier standards.
 Definition
CardBus
Term
You have a group of company representatives covering a large convention. Their goals are to provide exposure for your company's products, and to look for new ideas. The key to this is to give your representatives the ability to exchange contact information with each other quickly using their PDAs. Which communication connection would you recommend?
 Definition
bluetooth
Term
The HP Scanjet 3970 is a type of ____ scanner.
 Definition
flat-bed
Term
Some printers give you the option to install additional memory to hold fonts and print job buffers or a ____ can be installed in some printers to give additional printer storage space.
 Definition
hard drive
Term
On the ____ tab of the printer properties window, you can enable and disable bidirectional support for a printer.
 Definition
ports
Term
If you know that the printer should have 2 MB of on-board printer memory, but the test only reports 1 MB, then there is a problem with ____.
 Definition
memory
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