| Term 
 
        | What are the 3 approaches to Counseling? |  | Definition 
 
        | The 3 approaches to Counseling are   Directive, Non-Directive and Combined |  | 
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        | Term 
 
        | What are some techniques Leaders may use during the Directive approach to Counseling? |  | Definition 
 
        | Some techniques Leaders may use during the Directive approach to Counseling are   Corrective Training and Commanding. |  | 
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        | Term 
 
        | What are the 5 characteristics of effective Counseling? |  | Definition 
 
        | The Characteristics of effective Counseling are   Purpose, Flexibility, Respect, Communication, and Support. |  | 
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        | Term 
 
        | What are 6 examples of Event Counseling?     |  | Definition 
 
        | 6 Examples of Event Counseling are Instances of Superior or Sub-Standard Performance, Reception and Integration Counseling, Crisis Counseling, Referal Counseling, Promotion Counseling, and Separation Counseling. |  | 
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        | Term 
 
        | How many Human Needs are there and what are they?     |  | Definition 
 
        | There are 4 Human Needs and they are Physical, Social, Security, and Higher (Religious). |  | 
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        | Term 
 
        | What are the 4 stages of the Counseling Process?   |  | Definition 
 
        | The 4 stages of the Counseling Process are   1. Identify the need for Counseling, 2. Prepare for Counseling, 3. Conduct Counseling, and 4. Follow Up. |  | 
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        | Term 
 
        | What are the 7 steps required to prepare for counseling? |  | Definition 
 
        | The 7 steps required to prepare for counseling are 1. Select a suitable place, 2. Schedule the time, 3. Notify the Subordinate well in advance, 4. Organize information, 5. Outline the Counseling Session Components, 6. Plan your Counseling strategy, and 7. Establish the right atmosphere. |  | 
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        | Term 
 
        | A Counseling Session consists of what 4 Basic Components?   |  | Definition 
 
        | A counseling Session consists of 1. Openening the Session, 2. Discussing the Issues, 3. Developing the Plan of Action, and 4. Recording and Closing the Session. |  | 
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        | Term 
 | Definition 
 
        | Tact is a keen sense of what to do or say in order to maintain good relations with others and to avoid offense. |  | 
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        | Term 
 
        | What is the objective of counseling?   |  | Definition 
 
        | The objective of counseling is for one person to help another. |  | 
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        | Term 
 | Definition 
 
        | Communications is the flow or exchange of information or ideas from one person to another. |  | 
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        | Term 
 
        | Leaders should seek to develop and improve what 3 Leader Counseling Skills? |  | Definition 
 
        | Leaders should seek to improve their Active Listening, Responding, and Questioning. |  | 
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        | Term 
 
        | What are the 5 Qualities of an Effective Counselor? |  | Definition 
 
        | The 5 Qualities of an Effective Counselor are Respect for Subordinates, Self-Awareness, Cultural Awareness, Empathy, and Credibility. |  | 
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        | Term 
 
        | What are the 3 important parts of Communications?   |  | Definition 
 
        | The 3 important parts of Communications are   Message, Content, and Context. |  | 
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        | Term 
 
        | Name some good conditions that make for good discipline. |  | Definition 
 
        | Some good conditions that make for good discipline are   High-Performance Standards, Loyalty to Superiors and Subordinates, Competitive Activities, Tough Training and Open channel of Communications. |  | 
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        | Term 
 
        | What course of action should a supervisor take when a Subordinate has been performing below his/her usual standards? |  | Definition 
 
        | The course of action that a supervisor should take when a Subordinate has been performing below his/her usual standards is to 1. Counsel about Sub-Standard Performance, 2. Attempt to define the problem with the Soldier, 3. Afford opportunity to solve the problem, and 4. Make a written Statement of Counseling.   |  | 
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        | Term 
 
        | What are the 5 stresses that influence behavior?   |  | Definition 
 
        | The 5 stresses that influence behavior are   Fear Hunger Illness Anxiety & Fatigue. |  | 
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        | Term 
 
        | By Neglecting the welfare of your Soldiers, you will probably do what?   |  | Definition 
 
        | By Neglecting the welfare of your Soldiers, you will probably Lose their respect and loyal cooperation. |  | 
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        | Term 
 
        | What form is used for Counseling? |  | Definition 
 
        | The form that is used for Counseling is   DA FORM 4856 E |  | 
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        | Term 
 
        | Is it a requirement that a Leader counsel his/her Subordinates? |  | Definition 
 
        | Yes. It is a requirement that a Leader counsel his/her Subordinates. A Leader who neglects to counsel their Subordinates is negligent in their Performance of Duty. |  | 
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        | Term 
 
        | Is Performance Counseling limited to bad performance? |  | Definition 
 
        | No, Performance Counseling is not limited to bad performance. Counseling may also be for good performance. |  | 
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