| Term 
 | Definition 
 
        | the ability to lvoe and to work -self-awareness, self-identity and insight
 -interperonal relationships
 -symboic meanings, spirtituality
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | -Oral -anal
 -phallic
 -latency
 -genital
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | -Reality testing (internal needs vs external demands) -Judgment
 -self-control
 -sense of self control (self-concept,self-esteem, self-efficacy)
 -object relationships
 -thought processes (atention, memory, learning, problem solving)
 -use of defense mechanisms
 -mastery & competence (capacity to interact effectively w/ one's environment)
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | NARCISSISTIC DEFENSES -denial
 -projection
 -distortion
 
 IMMATURE DEFENSES
 -acting out
 -regression
 -passive -aggressive behavior
 -fantasy
 
 NEUROTIC DEFENSES
 -controlling
 -displacement
 -intelectualization
 -isolaiton
 -repression
 -rationalization
 -identification
 
 MATURE DEFENSES
 -altruism
 -anticipaiton
 -humor
 -sublimation
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | -persona -ego
 -shadow
 -essential self
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | -outermost layer, the mask -public face to appear in control, smart, witty, sensitive, and lovable
 -act to achive this but we know its a mask
 -beneath persona is layer of doubt and insecurity
 -most peeps are dissatisfied with fronts and want to get real
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | - center of the conscious mind -gets the job of living done, decision maker, problem solving
 -made of misinformation about ourselfe and world
 -voice made of comments and influences
 The ego tends to be very protective. It tends to move us toward safety, the familiar, the status quo.
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | -unconscious self 
 Part of ourselves that tricks us into behaving in ways we never thought we would.
 It is the internalized "dark side".
 It tends to be destructive of the self, destructive in relationships and prone to impulsivity and risk-taking.
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Innermost protected layer -unique essence of the person lies at the center beneath the persona, the ego and the shadow.  The Essential Self incorporates both the conscious and unconscious elements.
 -the center of consciousness  which unites all of the opposing elements in human beings
 -The self consists in the awareness on one hand of our uniqueness in all of Creation and of the intimate relationship and unity with all life.
 -self once uncovered seems to hold the real truth about us as human beings.  It is the self that is able to cross over in empathy and experience and feel what a moment in life must be like for another person.  It is the self that we return to as we quiet our working minds in meditation.
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | EGO 
 Defensiveness
 Self-preservation
 Pity & sympathy
 Requires patients to do as we say
 Expects gratitude and thanks from patients for helping them
 
 Needs to be puffed up in order to feel important, even at the expense of others’ feelings
 Critical
 Insecure
 Controlling
 
 ESSENTIAL SELF
 
 Capacity to see clearly
 Displays compassion in the face of threat or fatigue
 Empathy
 Sets appropriate boundaries
 Unlimited patience and great understanding
 
 Comprehends the need to be ethical and act with integrity
 Has the desire and capability to feel unconditional positive regard
 Has a oneness with all living beings that cancels out judgment and prejudice
 Refuses to attempt to have personal needs fulfilled by patients
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Taoist teaching Knowing when and how to act and when not to act
 Action that does not involve struggle or excessive effort
 Wei Wu Wei: action without action, or effortless doing
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Focus on enhancing adaptive functioning, develop ego skills Opportunities for practice, support for mastery
 Three phases: evaluation (to determine level of ego function), convalescence (to promote increased feelings of adequacy and independent function), rehabilitation (mastery)
 Different activities used in each phase
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Adaptive skills and developmental groups 6 adaptive skills learned in sequence: perceptual-motor skills, cognitive skills, dyadic interaction skills, group interaction skills, self-identity skills, sexual identity skills
 Developmental groups:  parallel, project, egocentric cooperative, cooperative, mature
 |  | 
        |  | 
        
        | Term 
 
        | Psychodynamic Group Process |  | Definition 
 
        | Facilitative leadership Basic belief in the group’s ability to be constructively self-determining
 Goal: develop & practice ego skills
 Task group phases: planning, doing, evaluating
 Sharing, processing, generalizing and application are incorporated into the process of completing the task
 |  | 
        |  | 
        
        | Term 
 
        | Psychodynamic Task Group Phases |  | Definition 
 
        | Planning:  brainstorming, persuasion, decision-making, division of labor Doing: working on the identified task
 Evaluating: reflection on behavior and its consequences, feelings of members about the group, evaluation of task accomplishment
 |  | 
        |  | 
        
        | Term 
 
        | Psychodynamic Emotional Expression Groups |  | Definition 
 
        | Self-expression through art, music, dance, poetry, drama, creative writing Exploring the unconscious, symbolic meanings
 Resolving painful memories
 Examples: finger painting, drawing HTP, magazine picture collage, empty chair technique
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | -EMOTIVE, the ability to imagine patients’ emotions and perspectives; -MORAL, the professional’s internal motivation to empathize
 -COGNITIVE, the intellectual ability to identify and understand patients’ emotions and perspectives
 -BEHAVIORAL, the ability to convey understanding of those emotions and perspectives back to the patient
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Increases patient satisfaction Enhances adherence to therapy recommendations
 Improves clinical outcomes
 Increases professional satisfaction
 Decreases legal & liability risk
 |  | 
        |  | 
        
        | Term 
 
        | Empathy It is critical to understand the:
 |  | Definition 
 
        | Client’s thoughts Client’s feelings
 Client’s behaviors
 |  | 
        |  | 
        
        | Term 
 
        | Understanding the client’s thoughts or thinking |  | Definition 
 
        | -Client is the expert on the meanings she attaches to her experiences. -Each client’s manner of ascribing meaning to events is unique and idiosyncratic.
 -Summary statements offer best means of understanding a client’s thoughts or thinking
 |  | 
        |  | 
        
        | Term 
 
        | Understanding the client’s emotional experience: |  | Definition 
 
        | -Catching or seeing the client’s affect for what it appears to be (and asking if it is not clear) -Naming how the client appears to be feeling
 -Allowing yourself to feel that same feeling (emotional resonance)
 |  | 
        |  | 
        
        | Term 
 
        | Understanding the client’s behavior: |  | Definition 
 
        | Noticing a significant behavior or a change in behavior Describing what you see the client doing (without judging it or interpreting its meaning)
 |  | 
        |  | 
        
        | Term 
 
        | To Which of the Three Do I Choose to Respond? Client’s thoughts?
 Client’s feelings?
 Client’s behavior?
 |  | Definition 
 
        | Select the one that is most consistent with the client’s preferred means of communication. |  | 
        |  | 
        
        | Term 
 
        | Empathy is best used when: |  | Definition 
 
        | A therapist suspects that a client is struggling or upset A client openly describes an upsetting circumstance or reveals that she is upset
 A client happens upon an obstacle or challenge while participating in therapy
 A client expresses or otherwise demonstrates concern about therapy or the therapist
 Some other inevitable interpersonal event occurs (or is anticipated) in therapy
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Occurs when a therapist communicates or behaves in such a way that is perceived by the client as hurtful or insensitive What we do and what we fail to do
 Failure to notice, understand or validate
 Results in discomfort, pain or embarrassment for the client
 |  | 
        |  | 
        
        | Term 
 
        | Resolving Empathic Breaks |  | Definition 
 
        | Recognize that an empathic break has occurred Avoid behaviors or comments that minimize the break
 Avoid behaviors or comments that inflame the break
 Raise the issue with the client
 Repeat your understanding of the injury
 Say something that soothes or reassures the client
 |  | 
        |  | 
        
        | Term 
 
        | Avoid Minimizing (examples of minimizing) |  | Definition 
 
        | Using humor or joking about the situation Apologizing prematurely or excessively
 Changing the subject or trying to distract the client
 Saying something dismissive (Its not that big of a deal, it happens all the time)
 Using excessive self-effacement (typical me, I always seem to put my foot in my mouth)
 |  | 
        |  | 
        
        | Term 
 
        | Avoid Inflammatory Remarks/Behaviors |  | Definition 
 
        | Denying what you said or did Saying something that makes the client feel guilty or responsible for what happened (you really took it the wrong way)
 Being sarcastic
 |  | 
        |  | 
        
        | Term 
 
        | Raising the Issue with a Client |  | Definition 
 
        | Your face tells me I may have something wrong I think I may have missed something important
 I think I may have said something insensitive
 |  | 
        |  | 
        
        | Term 
 
        | Repeat your Understanding of the Injury |  | Definition 
 
        | Validate the Client’s Reaction When I did not show up on time you were wondering if I forgot about you
 When I did not show up on time, you were wondering whether I really care about working with you
 When I said that about your sister, it made you think I was judging her unfairly
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Say something soothing or reassuring I am sorry that what I said (or did) caused you to feel bad
 I am sorry I am late, I left later than I should and I encountered traffic
 I am sorry that I said that about your sister, I did not mean to offend you
 |  | 
        |  | 
        
        | Term 
 
        | Empathy: What It Is… What It Is Not (huge card) |  | Definition 
 
        | What it is… 
 Ongoing striving for understanding
 
 Achieving emotional resonance with a client
 
 Drawing upon your own reactions and past experiences to better understand a client
 Setting your own worldview and judgments aside in order to better understand the client
 
 Noticing that an interpersonal event or communication has occurred
 Describing problematic thoughts and behaviors from the client’s perspective
 
 
 What it is not…
 
 Questioning in an effort to gather information
 
 Revealing your own emotional reactions to what a client says or does without gauging the client’s reactions first
 
 Failing to recognize the many ways in which your reactions and past experiences differ from the client’s—no matter how similar they appear to be
 Analyzing or interpreting what a client has revealed
 
 Denying, ignoring, minimizing, or talking yourself out of the fact that an interpersonal event has occurred
 Setting limits on what a client has revealed
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Manipulative behavior Excessive dependence
 Symptom focusing
 Oppositional behavior
 Emotional disengagement
 Denial
 Difficulty with rapport and trust
 Hostility
 Resistance to feedback or suggestions
 Passivity
 Unrealistic expectations of therapy
 Critical of the therapist
 Questions therapist’s knowledge & skills
 |  | 
        |  | 
        
        | Term 
 
        | Difficult behaviors according to Psychodynamic Approach |  | Definition 
 
        | Difficult behavior is due to disrupted relationships early in life and internal conflicts See person away from family, allow for re-enactment of early conflicts, facilitate insight (why the person is behaving this way)
 |  | 
        |  | 
        
        | Term 
 
        | Difficult behavior according to Behavioral Approach |  | Definition 
 
        | Difficult behavior is learned and reinforced over time Extinguish behavior through active ignoring, discontuing reinforcement, or replacing with a more adaptive behavior
 |  | 
        |  | 
        
        | Term 
 
        | Difficult behavior according to Cognitive Approach |  | Definition 
 
        | Difficult behavior is due to distorted thinking and maladaptive ways of thinking about events Change the way one thinks or interprets events and the behavior will change
 |  | 
        |  | 
        
        | Term 
 
        | Difficult behaivor according to Humanistic Approach |  | Definition 
 
        | Difficult behavior is due to a lack of positive regard, affection and approval from key figures during childhood Provide unconditional positive regard and the behavior changes on its own
 |  | 
        |  | 
        
        | Term 
 
        | Difficult behavior according to Systems Approach |  | Definition 
 
        | Difficult behavior is due to a maladaptive dynamic within the larger social system of which the client is a part Explain the role the behavior serves in the larger social system and have member share responsibility for changing the underlying dynamic
 |  | 
        |  | 
        
        | Term 
 
        | Difficult behavior according to Phenomenological Approach |  | Definition 
 
        | Difficult behavior is due to whatever a person is thinking, feeling or experiencing in the moment Inquire about their current experience, use reflective responses and summary statements to gain an understanding of the client’s behavior and then use an appropriate mode to respond
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Underhanded efforts to maintain control or have one’s own way when interacting with others May manifest as fabrication of stories, inconsistent behavior, love/hate reaction to the therapist, dishonesty, attempting to make the therapist feel sympathy for something they did to themselves
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | The need to rely on support and approval from others in order to feel comfortable with themselves May manifest as clinging behavior, repeatedly asking for assistance, acting helpless or immobilized, refusing, either passively or actively to set their own therapy goals
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Spending a great deal of time and emotional energy focusing on what one cannot do, and the symptoms of their disorder May manifest as constant complaining about symptoms, takes little initiative to manage symptoms, exaggeration, spends excessive amounts of time talking about their illness
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Lack of spontaneous and authentic emotional reactions May manifest as restricted or flat affect, speaks in a monotone, emotionless facial expression, not fully engaged in therapy, lacks enjoyment
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | A way of coping with a painful or uncomfortable event by denying the reality of their situation May manifest as minimizing the seriousness of the situation, acknowledges the situation happens to other people but not to them
 |  | 
        |  | 
        
        | Term 
 
        | Difficulty with Rapport and Trust |  | Definition 
 
        | Client is unable to make a therapeutic connection with the therapist May manifest as unresponsiveness, inability to initiate or maintain a conversation, skepticism regarding therapy, reluctance to engage in therapy
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Behavioral expression of rage, easily irritated or angered by seemingly insignificant events that do not warrant such a reaction May manifest as threats to harm, attempts at intimidation, criticism, denigration, physical aggression toward objects or people, sexually inappropriate behavior
 |  | 
        |  | 
        
        | Term 
 
        | Prevention of Difficult Behaviors |  | Definition 
 
        | Make an effort to identify what interests a client Make an effort to identify what a client values
 Incorporate a client’s interests and values in therapy
 Encourage and affirm the client’s sense of self-efficacy
 |  | 
        |  | 
        
        | Term 
 
        | Responding to Difficult Behaviors |  | Definition 
 
        | Goals: Understand what the client is thinking and feeling
 Identify the purpose of the behavior
 Identify the interpersonal need the behavior attempts to fill
 |  | 
        |  | 
        
        | Term 
 
        | Clinical Reasoning and Reflection of difficult behaviors |  | Definition 
 
        | What is the origin of this behavior?  Is it an isolated reaction or a pattern of behavior? What, if anything, about therapy might have triggered the behavior?
 Does the client engage in this behavior in other settings and/or with other people?
 What does the client hope to accomplish with this behavior?
 What is the outcome when the client exhibits this behavior?
 |  | 
        |  | 
        
        | Term 
 
        | Emotions Underlying Difficult Behaviors |  | Definition 
 
        | Anxiety Fear
 Anger
 Frustration
 Low self-worth
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Fear of abandonment, loss of love Fear of failure
 Fear of the future
 Fear of death
 Fear of loss
 Fear of rejection or disapproval
 Fear of losing control
 Fear of responsibility
 |  | 
        |  | 
        
        | Term 
 
        | Strategies to Manage Difficult Behaviors |  | Definition 
 
        | Avoid argumentation Roll with resistance- work with the person not against them
 Ask open questions
 Affirm client’s strengths and assets- conveys respect for the person
 |  | 
        |  | 
        
        | Term 
 
        | Empathy and Reflective Response |  | Definition 
 
        | The empathic mode has a disarming quality and can be used effectively with almost any difficult behavior You are unlikely to hurt anyone by doing reflective listening and responding
 |  | 
        |  | 
        
        | Term 
 
        | "Managing difficult behavior requires not only understanding but also: |  | Definition 
 
        | self-confidence, objectivity,
 interpersonal self-discipline
 and a thorough knowledge of interpersonal reasoning.”
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Mary Reilly (1962)- theory of occupational behavior Kielhofner & Burke (1980)- students of Reilly, incorporated General Systems Theory
 Oakley, Shepherd, Scheinholtz, Scaffa- students of Kielhofner
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Input, throughput, output, feedback (p. 282 Cole) System interacts with the environment
 Hierarchical Subsystems: (p. 285 Cole)
 Volition
 Habituation
 Performance Capacity
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Guides occupational behavior through choices Interests (enjoyable)
 Values (meaningful)
 Goals (purposeful)
 Personal causation (sense of competence, locus of control)
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Guides and organizes use of time Habits: typical ways a person performs tasks, decreases effort required to perform task,  sense of stability and predictability
 Roles: position or status in a social group with expectations and obligations, balance of life roles (worker, parent, student, volunteer, etc)
 Routines: organized patterns of behavior
 |  | 
        |  | 
        
        | Term 
 
        | Performance Capacity Subsystem |  | Definition 
 
        | Ability to perform purposeful activities Skills: perceptual-motor, process, communication/interaction
 Client factors: musculoskeletal, neurological, sensory, etc.
 |  | 
        |  | 
        
        | Term 
 
        | Interaction with the Environment |  | Definition 
 
        | Opportunities, resources, demands, constraints Natural and fabricated: physical, social, temporal, cultural, etc.
 Settings: school, work, community, home, etc.
 Environmental press: expectation of performance or behavior in a particular context
 Occupational form: rule-bound sequences of behavior, recognizable and named, e.g. dinner, driving
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Results from repeated interactions with the environment Occupational identity: sense of who one is and wants to become as an occupational being
 Occupational competence: ability to perform occupations in an effective and satisfying way, to meet one’s own needs and the demands of the environment
 |  | 
        |  | 
        
        | Term 
 
        | Levels of Occupational Functioning |  | Definition 
 
        | Exploration: curious investigation of self and environment Competence: striving to meet the demands of a task or situation
 Achievement: striving for excellence and successful performance of roles
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Difficulty choosing, performing and/or organizing occupations Components:
 Inefficiency
 Incompetence
 Helplessness
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Leader is facilitator, advisor and collaborator Goal: finding and engaging in meaningful occupations, occupational performance, occupational participation, occupational adaptation
 Groups may be organized by subsystems, levels of occupational functioning, or roles (most common)
 Therapeutic activities: everyday occupations
 7 step group process: sharing is eliminated & processing is optional
 |  | 
        |  | 
        
        | Term 
 
        | Behavioral cognitive History/Framework Focus |  | Definition 
 
        | The group of behavioral cognitive approaches were developed through application of the scientific method to human behavior Derived from learning theories
 Behavioral approach is best used when a client needs to learn or change their performance patterns
 The context/environment is thought to serve as cues to trigger maladaptive behaviors or facilitate function
 Cognitive behavioral approach is best used when self-control and self-management are main concerns
 |  | 
        |  | 
        
        | Term 
 
        | The Behavioral Cognitive Continuum |  | Definition 
 
        | Consists of the following approaches: Biomechanical, Rehabilitative
 Cognitive-Perceptual Rehabilitation
 Behavioral
 Behavioral Cognitive, Dialectical Behavioral
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Biomechanical approach is primarily appropriate for clients who lack range of motion (ROM), strength, and endurance to perform daily tasks (Trombly & Radomski, 2002) Included in Behavior Cognitive Continuum because it uses the behavioral principles of conditioning, habit formation, shaping and chaining, and rehearsal and practice with the goal of restoring function.
 |  | 
        |  | 
        
        | Term 
 
        | Biomechanical, Rehabilitative Approach |  | Definition 
 
        | Theorists: Trombly, Denton, Mosey, Fidler Client applications: Physically Disabled
 Concepts and Techniques: Strength, ROM, endurance, positioning, prevention, restoration, compensation, adaptation, skill acquisition, lifestyle performance, biofeedback
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Trombly coined prevention, restoration, and compensation as simply the “rehabilitative approach” This refers to the process of relearning lost skills in ADLs due to physical disability
 Mosey and others: “acquisitional”
 Denton: “functional performance”
 Related approaches: Mosey’s “role acquisition and Fidler’s “lifestyle performance profile”
 |  | 
        |  | 
        
        | Term 
 
        | Behavioral-cognitive and Mosey |  | Definition 
 
        | Mosey addresses the role acquisition approach to those individuals whose disability has stabilized and who continue to have difficulty in performance of tasks of their major social roles Identified the basic skills common to all social roles as task skills and interpersonal skills
 These basic skills are necessary building blocks for the performance of self-care (ADLs), family interaction, recreation, and work
 |  | 
        |  | 
        
        | Term 
 
        | Cognitive-perceptual Rehab chart |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Cognitive-Perceptual Rehabilitation Text |  | Definition 
 
        | Toglia’s Multicontext Treatment Approach Self-awareness is key!
 Learning theory- Foundation for cognitive rehabilitation/cognitive perceptual rehabilitation
 Originally involved systematic procedures provided in each of the 6 discrete cognitive deficit areas to assist clients in the perception of stimuli & the effective solving of problems:
 1)Orientation
 2)Attention
 3)Visual processing
 4) Motor planning
 5) Cognition
 6) Occupational behavior
 |  | 
        |  | 
        
        | Term 
 
        | 6 Brain Functions for Cognitive Rehabilitation |  | Definition 
 
        | 1) orientation 2) Attention
 3) Visual Processing
 4) Motor Planning
 5) Cognition memory, organization problem solving
 -->minimal effort alertness (concentration analysis) __>
 6)Occupational behavior (adl, work, leisure, play)
 |  | 
        |  | 
        
        | Term 
 
        | The Multicontextual Approach |  | Definition 
 
        | Cognitive rehabilitation with brain-injured adults involves the reorganization of functional systems Retraining aims to maximize the efficiency of information processing & involves repetitive exercises (graded)
 Toglia believed generalization of skills to life in the real world requires more than practicing each skill separately
 Once cognitive strategies are relearned, they must be practiced & applied over a wide range of functional tasks, in a variety of social and situational context, in order to facilitate generalization of skills.
 This approach promotes the understanding the significance of a strategy & recognizing properties of situations in which the strategy is applicable
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | “ Insight, or the degree of awareness one has regarding one’s cognitive or physical capacities” (Toglia, 1991). Due to profound effect on new learning, group’s ability should be addressed first
 
 Skills Include the ability to:
 Evaluate task difficulty
 Predict consequences of action
 Formulate goals
 Monitor one’s own performance
 Recognize errors
 Demonstrate self-control
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Impairment results in misjudgment of attempted tasks 2 ways training increases self-awareness
 Acquiring knowledge of one’s own processes & cognitive abilities
 Developing self-monitoring strategies
 Suggested Techniques Include:
 Self-instruction
 Self-estimation
 Role reversal
 Self-questioning
 Self-evaluation
 |  | 
        |  | 
        
        | Term 
 
        | Generalization & Transfer of Learning |  | Definition 
 
        | Toglia’s dynamic interactional model Similarity of tasks depends on the following:
 -Surface Characteristics - Type of stimuli; Presentation mode; Variable of size, color, shape, etc.; Stimuli arrangement; Movement requirements; Environmental context; Rules or directions, number of steps
 
 Transfer of skills include:
 Near transfers
 Intermediate transfers
 Far transfers
 Very far transfers
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Include: Behavioral goals and objectives
 Conditioning and habits
 Shaping and chaining
 Reinforcement
 Rehearsal and practice
 |  | 
        |  | 
        
        | Term 
 
        | Behavioral Goals & Objectives |  | Definition 
 
        | Initially, only behavioral goals were thought to be an appropriate focus for intervention. They should always be observable and measurable
 Goals are set collaboratively and progress is openly discussed within the group
 LTGs are not always measurable, therefore they should be broken down into STG
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Pavlov identified classical conditioning, which is the process through which much of human behavior is learned. Skinner identified operant conditioning, which states that behaviors that are reinforced tend to be repeated, whereas behaviors that are ignored tend to disappear.
 Therefore, factors that reinforce behavior should be he identified and controlled for in the therapy environment. This enhances positive behavioral changes
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Skinner introduced the concept of shaping, which requires each step in a technique to be reinforced until the entire task is learned. Done in OT via task analysis
 Sequence becomes a habit when it is done smoothly and without hesitation
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Early behaviorists identified reinforcement as external, whereas later behaviorists thought reinforcement might also be internal Positive reinforcement is a reward; negative reinforcement is removal of a desired stimuli
 Bandura identified 2 internal reinforcers: Vicarious and self-produced
 Vicarious reinforces are symbolic
 Self-produced reinforces come from the person’s sense of competence, efficacy, and control
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Involves the leader presenting the group members with hypothetical situations The leader begins by using self-awareness exercises to help the member analyze their own habitual responses to difficult stimuli
 Role play
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Evolved from the practice of psychodrama. The client directs his or her own real life situations with group members. Each role play has: Definition of the problem
 Assuming the roles
 Enactment
 Discussion
 Helps clients practice and rehearse new behaviors in a safe and supportive therapeutic environment
 |  | 
        |  | 
        
        | Term 
 
        | Systematic Desensitization & Biofeedback |  | Definition 
 
        | Systematic desensitization is used for phobias Used in OT via progressive muscle relaxation & guided imagery
 Biofeedback is monitoring of body functions, such as pulse, respiration rate, heart rate, and body temperature
 |  | 
        |  | 
        
        | Term 
 
        | Systematic Desensitization & Biofeedback |  | Definition 
 
        | Systematic desensitization is used for phobias Used in OT via progressive muscle relaxation & guided imagery
 Biofeedback is monitoring of body functions, such as pulse, respiration rate, heart rate, and body temperature
 |  | 
        |  | 
        
        | Term 
 
        | Cognitive Behavioral Concepts |  | Definition 
 
        | Accepts behaviorism principles Added thinking/cognition to behaviorism
 Rejection of determinism
 Use of behavior modification is considered outdated, but used with people with low levels of self control
 Attempts to assist client in changing thinking patterns
 |  | 
        |  | 
        
        | Term 
 
        | Cognitive-Behavioral View of Human Nature |  | Definition 
 
        | We are born with a potential for both rational and irrational thinking We have the biological and cultural tendency to think crookedly and to needlessly disturb ourselves
 We learn and invent disturbing beliefs and keep our selves disturbed through our self-talk
 We have the capacity to change our cognitive, emotive, and behavioral processes
 |  | 
        |  | 
        
        | Term 
 
        | Albert Bandura’s Social Learning Theory |  | Definition 
 
        | Internal and External reinforcers Learning involves interaction between the person, behavior, and environment
 Mediating Person and Environment Interactions
 Attempts to discover beliefs, attitudes, interpretations, and logical conclusions
 Modeling and Observation
 |  | 
        |  | 
        
        | Term 
 
        | Aaron Beck’s Cognitive Distortions |  | Definition 
 
        | Treatment is to correct maladaptive interpretations and conclusions Automatic thoughts create habitual errors in thinking
 Cognition is the problem
 Involves feedback, setting goals, defining problems, problem solving, and homework
 |  | 
        |  | 
        
        | Term 
 
        | Albert Ellis’s Exposing Irrational Beliefs |  | Definition 
 
        | Rational Emotive Therapy (RET) Attempts to replace irrational beliefs with rational alternatives through systematic approaches
 Uncovers “unconditional shoulds,”  “absolute musts,” and “simple preferences”
 Encourages cognitive flexibility through confrontive methods (humor, absurdity)
 |  | 
        |  | 
        
        | Term 
 
        | Ellis’s Exposing Irrational Beliefs |  | Definition 
 
        | Cognitive Restructuring Acknowledging responsibility for problems
 Accepting ability to change
 Understanding emotional problems stem from irrational beliefs
 Disputing beliefs
 Change beliefs
 Continue cognitive monitoring over the lifetime
 Psychoeducational approach in activities (pain management, time management, leisure planning, health, prevention, etc..)
 |  | 
        |  | 
        
        | Term 
 | Definition 
 | 
        |  | 
        
        | Term 
 
        | Linehan’s Dialectical Strategies |  | Definition 
 
        | Dialectical Behavior therapy (DBT) Ongoing conversations to revealing problems and use logic to self regulate emotions
 Designed to treat Borderline Personality Disorder
 Pattern of behavioral, emotional, and cognitive instability
 Symptoms of distorted reality, idolizing/condemning others, creating drama, relationship problems, continual redefining of identity, suicidal thoughts, substance abuse
 |  | 
        |  | 
        
        | Term 
 
        | Cog/Behavioral Function/Dysfunction |  | Definition 
 
        | Measured by adaptations to environments Biomechanical and rehab frames- Function is when they have no restrictions in ROM, strength, and endurance and can perform tasks for work, leisure, self-care, and roles
 Cognitive rehab- Function occurs when the brain is able to effectively process information. Dysfunction occurs when the brain is unable to process information efficiently
 Cognitive behaviorism- Function occurs when the individual is able to think logically and form accurate perceptions of their self and environment. Dysfunction is faulty thinking, inaccurate self-perception, and inability to ones affairs
 |  | 
        |  | 
        
        | Term 
 
        | Cog/Behavior Group Interventions |  | Definition 
 
        | Groups are homogenous in needs and cognitive function Intervention includes groups of up to 8 people
 Intervention goals are specific, observable, and measurable
 Skills are learned through rehearsal and practice
 Leader takes a directive role
 Provides cues, feedback, assistance, direction, limits choices
 Change in thinking will produce a change in behavior
 Special training is needed for flooding, paradoxical intention, and systematic desensitization
 |  | 
        |  | 
        
        | Term 
 
        | Cog-Behavioral Goals of the Group |  | Definition 
 
        | Behaviorally defined, specific, observable, and measurable Focus is to increase functional performance
 Meaningful task increase motivation and extract the client’s best effort
 Include culture and the individual’s values when setting goals
 LTG set collaboratively with group members
 |  | 
        |  | 
        
        | Term 
 
        | Cog-behavioral Role of the Leader |  | Definition 
 
        | The occupational therapist’s role is more directive in this frame of reference than it is in most. The therapist typically chooses the activity or task and structures the group for concentrated work toward a specific goal.
 The therapist’s role is active during the group, giving assistance, providing cues, and asking questions that will guide group members to improve their performance.
 |  | 
        |  | 
        
        | Term 
 
        | Cog-behavioral Group Interventions |  | Definition 
 
        | Toglia and Abreu’s cognitive rehabilitation uses the six cognitive areas to determine group selection The same skill is practiced in multiple contexts
 Benefits
 Motivation and fun
 Structured for safety
 Feedback increases awareness
 Observation increases generalization
 Applications can be discussed
 |  | 
        |  | 
        
        | Term 
 
        | Behavioral versus Biomedical Rehabilitative (chart) |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Cognitive-Perceptual Rehabilitation versus Behavioral Cognitive, Dialectical Behavioral |  | Definition 
 | 
        |  | 
        
        | Term 
 | Definition 
 
        | Began developing the theory in the early 1970’s Developed and described 6 cognitive levels
 Functional behavior is based on an individual’s cognition
 Focuses on problem-solving, learning and safety
 |  | 
        |  | 
        
        | Term 
 
        | Allen's Cognitive Disabilities POPULATION |  | Definition 
 
        | Stroke Traumatic brain injury
 Schizophrenia and other psychotic disorders
 Anxiety disorders
 Substance abuse disorders
 Personality disorders
 Alzheimer’s and other dementia disorder
 Mental retardation
 Autism
 Learning disability
 Post brain surgery
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Working memory: used when we are actively processing information, necessary for orientation, new learning and problem-solving Procedural memory: used for habitual actions that require little conscious effort
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Allen’s Cognitive Levels Screen (ACLS) 
 Leather lacing  task using 3 different stitches
 Easy to use and score
 Quick estimate of the client’s capacity to learn
 Assesses cognitive levels 3.0 to 5.8
 
 Routine Task Inventory (RTI)
 
 Uses everyday activities to estimate cognitive levels
 3 perspectives: self-report, therapist observation, and caregiver report
 
 
 Cognitive Performance Test (CPT)
 
 Uses everyday activities to determine and verify cognitive levels
 Occupation-based
 
 Allen Diagnostic Module (ADM)
 
 Observe performance while completing craft activities
 Craft kits and format for setting up the environment are standardized  according to Allen’s specifications
 Assesses and verifies Allen’s cognitive levels 3.0 to 5.8
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Level			 Actions 1			Automatic
 2			Postural
 3			Manual
 4			Goal-directed
 5			Exploratory
 6			Planned
 |  | 
        |  | 
        
        | Term 
 
        | Cognitive levels should be used as guidelines for: |  | Definition 
 
        | Planning intervention Implementing appropriate activities
 Making recommendations about assistance level
 Adapting the environment
 Providing adaptive equipment
 Safety and precautions during daily activities
 Making discharge plans
 |  | 
        |  | 
        
        | Term 
 
        | LEVEL 1- AUTOMATIC ACTIONS(TOTAL ASSISTANCE NEEDED) |  | Definition 
 
        | Clients are bedridden Responsive to internal cues (hunger, pain)
 Behavior is habitual or reflexive
 Arousal and response to others may be elicited for a few seconds
 Provide appropriate sensory stimulation and attempt to elicit motor responses
 Monitor aspirations, bed sores, and contractures
 |  | 
        |  | 
        
        | Term 
 
        | LEVEL 2 - POSTURAL ACTIONS(MAXIMUM ASSISTANCE NEEDED) |  | Definition 
 
        | 24 hour nursing care required Stimulated to perform postural actions in response to proprioceptive cues
 Imitates gross motor actions
 Agitated and resistive behavior
 Assists in bathing, dressing, and grooming
 Self feeds, although it may be messy
 Engage clients in self care tasks and movement or exercise groups using imitation
 |  | 
        |  | 
        
        | Term 
 
        | LEVEL 3 - MANUAL ACTIONS(MODERATE ASSISTANCE NEEDED) |  | Definition 
 
        | Performs manual actions in response to tactile cues Actions are based on an interest for objects located within arm’s reach
 Repetitive work tasks
 Attention can be maintained for 30 minutes
 Basic grooming tasks completed with reminders
 Walks to familiar places, can get easily lost in new surroundings
 Require supervision with care of belongings and clothing, money management, meal preparation, following a schedule, and telephone and tool use
 Cannot discriminate objects by their intended use
 Dangerous items kept out of reach
 |  | 
        |  | 
        
        | Term 
 
        | LEVEL 4 - GOAL-DIRECTED ACTIONS(MINIMUM ASSISTANCE NEEDED) |  | Definition 
 
        | Perform goal-directed  actions in response to visual cues Complete short tasks
 Maintain attention for up to 1 hour
 Steps toward a goal can be imitated in short sequences
 Able to ask for assistance
 Poor safety awareness
 Complete basic self care tasks
 Need assistance in coping with new events, anticipating needs, and managing money
 Non-visible properties in the environment may cause danger (heat, electricity)
 Cannot follow verbal and written directions
 Unable to  understand precautions, complications, or hazards
 |  | 
        |  | 
        
        | Term 
 
        | LEVEL 5 - EXPLORATORY ACTIONS(STANDBY ASSISTANCE NEEDED) |  | Definition 
 
        | Can live alone Use of trial and error
 Capable of new learning
 Use inductive reasoning
 Imitate new procedures
 Remember several steps at a time
 Needs a schedule
 Use interventions that increase social awareness, reciprocation in relationships, and accepting supervision of others
 
 Future anticipation and planning deficits
 Difficulty imagining long-term consequences of actions
 Impulsive and has poor judgment
 Lack abstract thinking
 Repairs in the home may be neglected
 Cooking is problematic when timing is required
 Issues with money management
 Neglect purchasing needed items for a meal, cleaning, laundry, and refilling prescriptions
 |  | 
        |  | 
        
        | Term 
 
        | LEVEL 6 - PLANNED ACTIONS(NO ASSISTANCE NEEDED) |  | Definition 
 
        | Absence of disability Use of deductive reasoning
 Able to plan ahead
 Future events are anticipated
 Behavior is organized
 Verbal and written directions followed without demonstration
 Symbolic cue use
 |  | 
        |  | 
        
        | Term 
 
        | THE USABLE TASK ENVIRONMENT: |  | Definition 
 
        | As cognition increases, awareness of the environment also increases. 
 1) Body
 2) ROM
 3) Arm's reach
 4) Visual field
 5) Task environment
 6) Potential Task Environement
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Activity			       Levels Swallow				1.4
 Moving in bed			1.6
 Walking				2.4
 Grasping objects			3.0
 Cause and effect			3.6
 Independent in self care	4.0
 Home alone few hours		4.4
 Drive				5.6
 |  | 
        |  | 
        
        | Term 
 
        | Ways to Provide COGNITIVE ASSISTANCE |  | Definition 
 
        | Facilitate – provide sensory cues Probe – ask questions in order to encourage problem solving
 Observe – allow time to process cues and try out new behaviors
 Rescue – correct an error or complete a step if frustration arises
 |  | 
        |  | 
        
        | Term 
 
        | THE PRINCIPLE OF BRAIN CONSERVATION |  | Definition 
 
        | The brain has the ability and tendency to conserve energy when engaging in tasks that do not require a higher level. 
 The main difference between a person with normal cognition and a person with cognitive deficits is that no amount of effort can induce a higher level of functioning.
 |  | 
        |  | 
        
        | Term 
 
        | PRINCIPLE OF TASK EQUIVALENCE |  | Definition 
 
        | “The cognitive processing necessary in doing a craft activity is presumed to be equivalent to a variety of everyday tasks that a client will choose to participate in after discharge from an acute setting” (pg. 185). Many areas required for ADLs, such as attention, can be observed during activities.
 Recommendations can be made by a skilled therapist for levels of assistance needed, supervision, or adaptations because of the principle of task equivalence.
 |  | 
        |  | 
        
        | Term 
 
        | Allen's cognitive disabilities GROUP INTERVENTION |  | Definition 
 
        | Role of the leader Directive
 Controlling/Adapting the environment
 Instructing
 Activity analysis
 Structure and goals
 Groups are homogeneous and based on cognitive level
 Maximum number of participants is 8, smaller numbers depending on level of assistance needed
 Goals and interventions are different for each level
 Level 2 is the lowest level that can be effectively treated in groups
 Level 3 is the lowest level at which group interaction can be expected
 
 
 Specific goals might be set to encourage a client to progress to a higher level or to provide the ideal environmental support and assistance so that a client can maximize function within a given cognitive level.
 |  | 
        |  | 
        
        | Term 
 
        | Allen's STRUCTURE AND GOALS |  | Definition 
 
        | Level 1  sensory stimulation Level 2
 Movement activities
 Activities that target gross motor movements
 Ex. Nerf basketball, bean bag toss
 Level 3
 Repetition and manipulation
 Not goal directed
 30 minutes maximum
 ex.. Tile trivets or ribbon mugs, stuffing envelopes
 Level 4
 Goal directed, sequencing is now possible
 Attention is still limited, one hour maximum
 Ex. Woodworking kit with three pieces that is structured into a simple sequence
 
 
 Level 5
 Focus is on safety
 Intervention entails addressing
 Impulsivity
 Lack of planning
 Lack of anticipation
 E.g. mosaics or cooking
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Introduction Therapist(s) introduces self, member names are acknowledged, purpose of group is explained at cognitive level of group members, emphasis that assistance is available from therapist(s)
 Activity
 Demonstration according to cognitive level, interaction primarily between group members and therapist(s), provide a sample, clean up last 5-10 minutes
 Sharing
 No formal sharing takes place
 
 Processing
 End product is the focus, leaders should limit praise to reality-based feedback
 Generalization
 Not possible until level 5
 Lower levels- therapist comments about the purpose of group and goals when appropriate
 Application
 Apply learned techniques to everyday life
 Therapist should not provide feedback during group
 |  | 
        |  | 
        
        | Term 
 
        | RESEARCH on Allen's cognitive disabilities |  | Definition 
 
        | Raweh, D. V. & Katz, N. (1999). Treatment effectiveness of Allen’s cognitive disabilities model with adult schizophrenic outpatients. Occupational Therapy in Mental Health, 14(4), 65-77. 
 Investigated the effectiveness of treatment  based on Allen’s Cognitive Disabilities Model
 Sample included schizophrenic patients in the post-acute stage of illness
 Study group (n=11)
 Control group (n=8)
 
 Treatment
 The study group participated in treatment activities outlined in ADM. They were given the choice of 6 tasks- 3 low level, 3 high level
 
 The control group engaged in industrial-type tasks at the local community center.
 Results
 Improvements in ACL scores for the study group
 No change or slight decline in ACL scores for the control group
 Study group showed greater improvements in cognitive functional ability than control group
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Nuclear family Single-parent family
 Remarried, blended family
 Multigenerational family
 Military family
 Grandparent- headed family
 Gay/lesbian family
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Single young adults leaving home- develop personal autonomy, establish a career The new couple- adjust and adapt to new status
 Families with young children- adjust time & energy to take care of children
 Families with adolescents- increased family tension, possibly caring for aging parents
 Families launching children- rediscover being a couple, midlife issues
 Families in later life- adjust to aging, possibly loss of spouse
 |  | 
        |  | 
        
        | Term 
 
        | Characteristics of Healthy Families |  | Definition 
 
        | Commitment to the family and its individuals Appreciation for each other
 Willingness to spend time together
 Effective communication patterns
 High degree of religious/spiritual orientation
 Ability to deal with crises in a productive manner
 Clear roles
 |  | 
        |  | 
        
        | Term 
 
        | Hierarchy & Subsystems of the family |  | Definition 
 
        | Marital subsystem Parental subsystem
 Sibling subsystem
 Grandparent subsystem
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Family cohesion: emotional bonding among family members Family adaptability: the ability to be flexible and change
 Homeostasis: tendency of families to resist change in order to maintain a steady state
 Boundaries: emotional and physical barriers that protect and enhance the integrity of individuals, subsystems and families
 |  | 
        |  | 
        
        | Term 
 
        | Boundaries (in regards to families) |  | Definition 
 
        | Disengaged: rigid boundaries, isolation, constricted communication, low cohesion, focused on the individual, high independence Connected: permeable boundaries, balance of I-We, moderately high cohesion, interdependency
 Enmeshed: unclear, diffuse boundaries, emotions are shared, no room for individual differences, unity is stressed, high dependence
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Alcoholism, drug addiction, gambling addiction, domestic violence, mental illness, chronic illness, child abuse & neglect, eating disorders, suicide Characteristics: denial, chaotic, unpredictable, family secrets, broken promises, limited emotional expression, lack of empathy, boundary violations, conflict, unequal treatment, lack of trust
 |  | 
        |  | 
        
        | Term 
 
        | Maladaptive Family Dynamics |  | Definition 
 
        | Codependency: over involved, attempts to control behavior of others, enables addiction to continue Enabling: any behavior done to protect the addict from the consequences of their behavior
 Chief Enabler: a spouse or other family member on whom the substance abuser is most dependent, through enabling behavior allows the addiction to worsen
 |  | 
        |  | 
        
        | Term 
 
        | Children of Dysfunctional Families |  | Definition 
 
        | Hero: usually oldest child, high achiever, used to gain recognition and provide self-worth for the family, often feel inadequate, super responsible & perfectionistic 
 Scapegoat:  takes the focus off the addict by acting out, problem child, truancy, unwanted pregnancy, disruptive, made to feel they are responsible for the family’s problems, trouble with authority, angry, high risk for substance abuse
 
 
 Lost child: never needs attention, the “perfect child”, has few friends, lonely, feels rejected, tends to cope using fantasy & escapism, poor self worth, have problems developing relationships in adulthood, emotionally distant
 
 Mascot/Family Clown:  usually the youngest child in the family, the cute one, brings humor to the family, acts like a clown, needs to be the center of attention, tends to remain immature, unable to express their true feelings
 |  | 
        |  | 
        
        | Term 
 
        | Psychoanalytic Group Formats |  | Definition 
 
        | Loosely structured Task oriented
 Goals: ego skill development, insight
 Leadership: facilitator
 Activity guidelines: members project self through activities (projective techniques). Creative & expressive media
 |  | 
        |  | 
        
        | Term 
 
        | Behavioral-Cognitive Group Formats |  | Definition 
 
        | Highly structured, focused on cognitive deficits or coping skills Goals: specific, observable, measurable, focused on learning skills, changing thoughts & behaviors
 Leadership: directive/educator, therapist instructs
 Activity guidelines: focus on alteration of thought process, attention, problem-solving, judgment and metacognition, educational worksheets, practice of new skills
 |  | 
        |  | 
        
        | Term 
 
        | Cognitive Disabilities (Allen) Group Formats |  | Definition 
 
        | Highly structured, homogeneous groups based on cognitive level Minimal interaction, parallel group
 Leadership: highly directive
 Activities:  crafts, daily life tasks
 Goals: specific, measurable, observable, improved functional performance
 |  | 
        |  | 
        
        | Term 
 
        | Developmental Group Formats |  | Definition 
 
        | Homogeneous groups based on developmental level Work on age appropriate skills in a growth-facilitating environment
 Activity: 30-90 minutes (increases with maturity)
 Goals:  Master skills needed to progress to next higher level of development
 
 
 Leadership: directive or facilitative depending on developmental level, therapist sets up environment and plans activity
 Activity guidelines: based on life tasks appropriate for person’s age and stage of development
 |  | 
        |  | 
        
        | Term 
 
        | Sensory-Motor Group Formats |  | Definition 
 
        | Highly structured sequence of sensory motor activities 30-60 minutes
 Goals: stimulate development of central nervous system, adaptive functioning, normalize movement patterns, sensory integration
 Leadership: directive, role-modeling and imitation used to guide client
 Activity guidelines: movement oriented, sensory stimulation, limited cognitive demands
 |  | 
        |  | 
        
        | Term 
 
        | Model of Human Occupation Group Formats |  | Definition 
 
        | Members grouped by common/expected roles Activity may last 1 hour to several days
 Goals:  restore order to daily occupation, re-establish occupational roles, develop healthy routines
 
 Leadership: facilitator/advisor, consultant
 Activity guidelines: normal daily activities, work, play/leisure, self-care at levels of exploration, competence and achievement
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Occurs when a person’s psychological strategies and defenses for coping are overwhelmed and inadequate, leaving them traumatized by chronic emotional pain, loss and/or fear. 
 
 Also known as secondary traumatic stress disorder
 Symptoms are similar to PTSD
 A natural consequence of caring for persons who are traumatized
 Affects police, firefighters, EMTs, health care workers, mental health professionals, child welfare workers, ministers, etc.
 |  | 
        |  | 
        
        | Term 
 
        | C.F. Emotional Indicators |  | Definition 
 
        | Anger Sadness
 Anxiety
 Depression
 Mood swings
 Irritability
 Cynicism
 Guilt
 
 
 Powerlessness
 Numbness
 Increased emotional sensitivity
 Depleted emotional energy
 Helplessness
 Fear
 |  | 
        |  | 
        
        | Term 
 
        | C.F. Social/Interpersonal Indicators |  | Definition 
 
        | Self-isolation Mistrust
 Intolerance
 Loneliness
 Increase in interpersonal conflicts
 Decreased interest in sex/intimacy
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Headaches Stomach aches
 Lethargy
 Sleep problems
 Loss of appetite or overeating
 Dizziness & disorientation
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Absences Lateness
 Loss of motivation
 Avoidance
 Low morale
 Obsession about details
 Negativity
 Detachment
 Apathy
 |  | 
        |  | 
        
        | Term 
 
        | C.F. Cognitive Indicators |  | Definition 
 
        | Loss of concentration Rigidity in thinking
 Perfectionism
 Distractibility
 Thoughts of self harm
 Preoccupation with trauma
 Decrease in self esteem
 |  | 
        |  | 
        
        | Term 
 
        | C.F. Behavioral Indicators |  | Definition 
 
        | Impatient Withdrawn
 Nightmares
 Hypervigilance
 Accident prone
 Easily loses things
 Regression
 |  | 
        |  | 
        
        | Term 
 
        | C.F. Spiritual Indicators |  | Definition 
 
        | Loss of purpose Question the meaning of life
 Anger at God
 Loss of faith in a higher power
 Question religious beliefs
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | A state of physical, emotional and mental exhaustion brought about by devotion to a cause, profession/job, way of life, or relationship that failed to produce the expected reward or results. 
 CF can lead to burnout
 CF is preoccupation with trauma and the emotional stresses of others
 BO is a persistent, chronic condition of physical and emotional exhaustion due to a mismatch between the person
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Emotional numbing- protective mechanism- decreased capacity for feeling all kinds of emotions Compassion fatigue
 Burnout
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Spend plenty of quiet time alone Recharge your batteries daily by doing something you enjoy
 Hold at least one focused, connected and meaningful conversation each day
 Exercise and eat properly
 Understand that the pain you feel is normal
 Get enough sleep
 Take some time off
 Develop interests outside of work
 Identify what is important to you
 Tend to your spirituality, meditate/pray
 Read literature unrelated to work
 Improve ability to say “NO”
 Spend quality time with friends and family
 Spend time in nature
 |  | 
        |  | 
        
        | Term 
 
        | Burn out Don’ts of Recovery |  | Definition 
 
        | Blame others Work harder and longer
 Self-medicate
 Neglect your own needs
 Waste energy complaining
 Make any big decisions (divorce, buy a new car, have an affair, quit your job)
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | People, places, activities and things that stimulate, invigorate, inspire or motivate you People, places, activities and things that give you power, strength, enthusiasm, pep, vitality or exuberance for life
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | People, places, activities and things that drain your energy, deplete your emotional and physical resources, wear you out, and cause you to feel tired, weak or empty |  | 
        |  |