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GH Data Collection
Interviewing techniques (T Pierce)
17
Health Care
Graduate
02/09/2011

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Cards

Term
unstructured interview types
Definition
  • in depth interviews
  • clinical interviews
  • group interviews
  • life history
Term
focused/semistructured interview types
Definition
  • in depth interviews
  • survey interviews
  • group interviews
Term
Char. of depth interviewing
Definition
  • person centered
  • mix of informant and respondant question and probes
  • exchange between interviewer and respondent
  • conversational partnership
  • encourages respondent to take active role in determining the flow and direction of discussion
  • conversation generates empirical data by enabling respondents to talk freely
  • requires mental agility, sensitivity, practice
Term
describe structure of in depth interview
Definition
  • guide by broad topics rather than detailed questionnaires
  • way to create structure without compromising the open excahnge that is the hallmark of qualitative interviewing
Term
structuring in depth interview
Definition
  • opening
  • main questions
  • follow ups
  • probes
Term
structure of main questions
Definition
  • reflect logical flow that you anticipate in the discussion
  • move from easy and least threatening to more complex and interesting
  • pursue each to its logical conclusion wihtout neglecting new questions or ideas
  • respondent may answer this before you ask the actual question
  • respondent may construe the question differently than you expected
  • ask these questions more than one time, in more than one way, if possible
Term
Importance of follow up questions
Definition
  • moves the interview to a deeper level by asking for more detail
  • should demonstrate that you are listening and interested enough to want more info
  • can anticipate follow up questions to some extent, but can't know exactly without listening
Term
importance of probes
Definition
  • a follow up question that takes a discussion into still deeper areas with or without specific reference to a topic
  • indicate what level of detail you are looking for
  • enables you to clarify points or pursue new ideas that came up
  • maintain a balance between gatherin detail and being intrusive
Term
Different ways of probing
Definition
  • silent
  • echo
  • uh huh
  • tell me more
  • devil's advocate
  • hypotehtical
  • posing the ideal
  • nudging probe
Term
stages of interview
Definition
  • create natural involvement
  • encourage conversational competence
  • show understanding
  • get facts and basic descriptions
  • asking difficult questions
  • toning down the emotional level
  • closing while maintaining contact
Term
How to create natural environment
Definition
  • begin with an informal chat, comment on familiar events or situation
  • link the purpose of the interview to some common purpose or interest
  • explain clearly what the study is about and why person was chosen
  • obtain informed consent for the interview
  • important to show that you do not come with a judgmental attitude and that you will honor his/her confidentiality and trust
Term
how to encourage conversational competence
Definition
  • respondents can be skeptical that they have anything to offer
  • interviewer's job is to give them teh sense that their experiences and opinions are important
  • be sympathetic listener (get more interested in topic and take you to deeper levels of experience and understanding)
Term
how do you get facts and descriptions
Definition
  • encourage longer responses by asking for descriptions
  • follow up with simple, direct questions
  • focus on descriptive detail
  • hold off on complex or emotional issues, but listen for cues
Term
how to ask about difficult questions
Definition
  • try to save these until the conversation is easy
  • be aware of your own expectations and preferences, and how these may affect how you ask or react to responses
  • try to soften the questions, show responsiveness and empathy
  • have the chance to repeat difficult questions, later, in a different way
Term
How to tone down the emotional level
Definition
  • when ask about sensitive emotional issues, this leaves the respondent feeling exposed
  • need to restore the sense of privacy
  • if the respondent is getting upset, may choose to end it or change the topic
  • What if they ask for help?
Term
how to close while maintaining contact?
Definition
  • in some cases, it may be hard to end the interview
  • express thanks
  • reiterate the confidentiality of the interview
  • ask if you can get in touch to reconfirm or clarify
  • reiterate how the interview will be be useful to the study
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