Shared Flashcard Set

Details

Getting a head start with Chatter
Study for Sales Cloud certificaiton
10
Software
Professional
02/04/2013

Additional Software Flashcards

 


 

Cards

Term

 

What are the key use cases for Chatter?

 

  • Do your job better
  • Close the deal
  • Find the expert - Peer knowledge
  • Group collaboration
Definition

 

All of these

Term

 

Everyone can see posts you make on your Home page.


True or false?

Definition

 

True.

Term

 

What posts can you view on your Home page?

 

  • all posts made by people, groups, and records you follow, OR
  • all posts made directly to you.
Definition

 

All posts made by people, groups, and records you follow.

 

(like cc line of an email)

Term

 

What posts can you view on your Profile page?

 

  • all posts made by people, groups, and records you follow, OR
  • all posts made directly to you.
Definition

 

  • all posts made directly to you. (like the To: line of an email)
Term

 

Who can view posts made on a RECORD page?

 

 

Definition

 

 

Only those with record and field access. 

Term

Is Chatter available on the Partner Portal?
Definition

 

No

Term

 

What is the purpose of the Files Tab?

 

  • Upload, store, find, follow, share, and collaborate on Salesforce files in the cloud.

OR

  • Publish and share official corporate files with coworkers and deliver them to customers.
Definition

 

Upload, store, find, follow, share, and collaborate on Salesforce files in the cloud.

 

 

Term

 

 

What is the purpose of the SF Content?

 

Upload, store, find, follow, share, and collaborate on Salesforce files in the cloud.

OR

Publish and share official corporate files with coworkers and deliver them to customers.

Definition

 

Publish and share official corporate files with coworkers and deliver them to customers.

Term

 

What devices is Chatter Mobile avialable on?

Definition

 

Apple

Blackberry

Android

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