[image]

% of finished projects  ( Blue)

% of unfinished projects  ( Orange)

What kind of chart is this and what is being showed?

 Gantt Chart

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% of finished projects  ( Blue)

% of unfinished projects  ( Orange)

 According to the readings, Manufacturing in the U.S. has been very productive. What is the cause and what is the effect?

Cause: Technological Advances

Allows production to speed up, recycle and optimize labor

Effect of Technology:

fewer employees are needed

True or False:

MANUFACTURING in the U.S.

Some areas in the U.S. are experiencing economic growth while others are declining.

How can U.S. businesses maintain a competitive edge?

1. Focusing on Customers and Quality.
2. Maintaining communication with Suppliers and Use Internet for Inter-communication between Another Company and Better Prices. 
3. Practicing Continuous Improvement, so new production Techniques are Up-To-Date.

U.S. is still the leader in nanotechnology and biotechnology.

What is Operations Management?

A specialized area in management that converts or transforms resources into goods and services.

What are the four main aspects of manufacturing does Operation management deal with?

1. Inventory management
2. Quality control
3. Production scheduling
4. Follow-up services

When the material is brought to the floor, as soon as it is unloaded. There are only enough materials for that day.

What is this called?

What is required and happens in J.I.T.?

The process requires excellent coordination with suppliers

&

Efficient Inventory Process 

What is required and happens in J.I.T.?

The process requires excellent coordination with suppliers

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Efficient Inventory Process 

Studying workers to find the most efficient ways of doing things and then teaching people those techniques, what is this called?

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What are the Three Key Elements to Increase Productivity?

Scientific Management

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1. Time
2. Methods of Work
3. Rules of Work

What are TAYLOR’S FOUR KEY 

PRINCIPLES

1. Study how a job is performed.
2. Gather time & motion information
3. Check different methods, then codify the best method into rules (Choose workers whose skill matches the rules)
4. Establish a fair level of performance and pay.

Which company used Taylor's method to improve their times? 

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How?

UPS

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How to get out of their trucks: 

• Right foot first

How fast to walk: 

• 3 ft per second

How to hold their keys:

• Teeth up, third finger

People act differently when they know they are being studied.

Theory of motivation based on unmet human needs from basic physiological needs to safety, social and esteem needs to self-actualization needs.

Is called what?

MASLOW’S 

Hierarchy of Needs

T/F:

Needs that have already been met do not motivate.

T/F:

If a need is filled, another higher-level need emerges.

T

T

T/F:

Needs that have already been met do not motivate.

T/F:

If a need is filled, another higher-level need emerges.

T

T

If a job has issues that cause dissatisfaction cause it is missing  something, but that something does not necessarily motivate employees if it is increased.

What is this?

Who proposed managers had two different sets of assumptions concerning workers?

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What were they called?

Douglas McGregor proposed managers had two different sets of assumptions concerning workers.

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McGregor called them Theory X and Theory Y.

Douglas McGregor proposed managers had two different sets of assumptions concerning workers.

What tied the workers these assumptions?

Their attitudes about motivating workers were tied to these assumptions.

What theory is this, X or Y?

Workers dislike work and seek to avoid it.

What is theory Y?

1. People like work, it’s a part of life.
2. Workers seek goals to which they are committed.
3. Commitment to goals depends on perceived rewards.
4. People can use creativity to solve problems.
5. Intellectual capacity is only partially realized.
6. People are motivated by a variety of rewards. 

What theory focuses on the individual and is considered to be a hybrid?

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What 2 types are combined to form the hybrid?

Theory Z is the hybrid approach of Types A and J.

• What theory sets ambitious but attainable goals for improving the workplace, that are accepted?

1. Can i accomplish the task?

2. What's my reward?

3. Is the reward worth the effort?

What is job enrichment?

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Who's theory is it based on?

It is a motivational strategy that emphasizes the worker through the job content.

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Based on Herzberg’s motivators:

1. Responsibility
2. Achievement
3. Recognition

1. Skill variety

2. Task identity

3. Task significance

4. Autonomy

5. Feedback 

1. Job Enlargement
2. Job Rotation

1. Increased recognition of employees as most valuable resource.
2. Changes in law that rewrote old workplace practices.

1. Conducting initial and follow-up interviews
2. Giving employment tests
3. Conducting background investigations
4. Obtaining results from physical exams
5. Establishing trial (probationary) work periods

Some of the worst things to do are:

1. Posting provocative or inappropriate photos. (common sense)
2. Information on drug use or excessive drinking. (Parties, 420)
3. Bad mouthing a previous employer. (employer will "Black Ball" you)
4. Discriminatory comments related to race, gender, religion, etc.

Training and Development:

All attempts to improve productivity by increasing an employee’s ability to perform.

1. Training focuses on short-term skills.
2. Development focuses on long-term abilities.

1. Orientation
2. On-the-Job Training
3. Apprenticeships
4. Off-the-Job Training
5. Online Training
6. Vestibule Training
7. Job Simulation

Vestibule Training

(Near-The-Job-training)

What type of an evaluation measures employee performance against established standards; and

has "360-degree review."?

What is the most positive attribute of a"360-degree review"? 

A 360-degree review gives managers opinions from people at different levels to get a more accurate idea of the worker’s ability.

What is the most positive attribute of a"360-degree review"? 

A 360-degree review gives managers opinions from people at different levels to get a more accurate idea of the worker’s ability.

How do managed and competitive compensation programs help the employees?

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1. Attract employees business needs
2. Build employee incentive work efficiently and productively.
3. Keep valued employees from going to competitors or starting their own firm.
4. Maintain a competitive market position by keeping costs low due to high productivity from a satisfied workforce.
5. Provide employee financial security

In 1929, fringe benefits accounted for less than 2% of payroll cost. How much does it account for today?

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What is the reason why?

Today it’s about 30%

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Healthcare has been the most significant increase in fringe benefit cost.

Stacey used her vacation time and pay to study for her exams and still pay her bills. What kind of benefit is she using?

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What is the definition?

(definition)

Fringe Benefits -- Sick leave, vacation pay, pension and health plans that provide additional compensation to employees beyond base wages.

1. High Demand for labor or products, but full-time employees are on leave.
2. The economy is Uncertain.

What is a Lateral-Job Transfer?

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What kind of job Management Training, job program can this be viewed as?

1. To be moved to a new position, but NOT "moved-up" (NOT PROMOTED).
2. Job rotation