Term
|
Definition
| Enhancing the marketability of a product by changing its physical characteristics |
|
|
Term
|
Definition
| Enhancing a product's marketability by making it available at a convenient time |
|
|
Term
|
Definition
| Where the product or service is made available |
|
|
Term
|
Definition
| Additional consumer value created by allowing easy transferring of a product's ownership |
|
|
Term
| Marketing (what it attempts to do) |
|
Definition
| activities undertaken to create, maintain, or change attitudes and behavior of target consumers toward people, places, Events and Ideas |
|
|
Term
| CRM (customer relationship management) |
|
Definition
| continuous process of acquiring, maintaining and growing profitable customer relationships. |
|
|
Term
|
Definition
| Identifying buyers with similar needs and buying behavior |
|
|
Term
| Consumer Market Segmentation |
|
Definition
Demographic Geographic Psychographic Behavioral |
|
|
Term
| Business Market Segmentation |
|
Definition
Geographic Customer-based Product-use based |
|
|
Term
|
Definition
a group of buyers with similar needs and buying behavior that the company has decided to serve.
Size Profitability Accessibility Limited Competition |
|
|
Term
|
Definition
Product Price Promotion Place/ Distribution |
|
|
Term
|
Definition
| continually collect information on elements of firm’s environment |
|
|