| Term 
 | Definition 
 
        | lifelong learning process for the nurse |  | 
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        | Term 
 | Definition 
 
        | human tendencies that interfere with accurately perceiving and interpreting messages from others |  | 
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        | Term 
 | Definition 
 
        | information received through the five senses of sight, hearing, taste, touch, and smell |  | 
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        | Term 
 
        | Intrapersonal Communication |  | Definition 
 
        | powerful form of communication that occurs within an individual; self-talk, self-verbalization, inner thought |  | 
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        | Term 
 
        | Interpersonal Communication |  | Definition 
 
        | one-to-one interaction btwn nurse and another person that often occurs face to face;level most frequently used |  | 
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        | Term 
 
        | Transpersonal Communication |  | Definition 
 
        | interaction that occurs within a person's spiritual domain |  | 
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        | Term 
 
        | Small-Group Communication |  | Definition 
 
        | interaction that occurs when a small number of persons meet together; usually goal directed |  | 
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        | Term 
 | Definition 
 
        | interaction with an audience |  | 
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        | Term 
 | Definition 
 
        | motivates one person to communicate with another |  | 
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        | Term 
 | Definition 
 
        | person who encodes and delivers the message |  | 
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        | Term 
 | Definition 
 
        | person who receives and decodes the message |  | 
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        | Term 
 | Definition 
 
        | content of the communication; verbal, nonverbal, and symbolic language |  | 
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        | Term 
 | Definition 
 
        | means of conveying and receiving messages through visual(facial expressions), auditory, and tactile(touch) senses |  | 
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        | Term 
 | Definition 
 
        | message the receiver returns. It indicates if the receiver understood the message or not. |  | 
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        | Term 
 | Definition 
 
        | factors within both the sender and receiver that influence communication |  | 
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        | Term 
 | Definition 
 
        | setting for the sender-receiver interaction |  | 
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        | Term 
 | Definition 
 
        | using spoken or written words |  | 
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        | Term 
 | Definition 
 
        | includes all of the five senses and everything that does not involve the spoken or written word |  | 
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        | Term 
 | Definition 
 
        | verbal and nonverbal symbolism used by others to convey meaning |  | 
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        | Term 
 | Definition 
 
        | all factors that influence communication |  | 
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        | Term 
 | Definition 
 
        | ability to be self-directed and independent in accomplishing goals and advocating for others |  | 
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        | Term 
 | Definition 
 
        | conveys a sense of self-assurance while also communicating respect for the other person |  | 
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        | Term 
 | Definition 
 
        | being attentive to what the client is saying both verbally and nonverbally |  | 
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        | Term 
 
        | Therapeutic Communication Techniques |  | Definition 
 
        | specific responses that encourage the expression of feelings and ideas and convey acceptance and respect |  | 
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        | Term 
 | Definition 
 
        | ability to understand and accept another person's reality, to accurately perceive feelings, and to communicate this understanding to the other |  | 
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        | Term 
 | Definition 
 
        | concern, sorrow, or pity felt for the client generated by the nurse's personal identification with the client's needs |  | 
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