Term
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Definition
| inappropriate or unexpected client behaviors that communicate the client's true or subconscious feelings and concerns |
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Term
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| a person who initiates a transaction to exchange information, conveying thoughts and feelings or engage another person |
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Definition
| the content a sender wishes to transmit to another person in the process of communication |
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Definition
| the means by which a message is sent |
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Term
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Definition
| a person to whom a message is aimed |
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Term
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Definition
| the condition under which a communication occurs |
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Term
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Definition
| the process by which effectiveness of communication is determined |
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Term
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Definition
| involves the use of words to convey messages |
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Term
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Definition
| a set of words that have meanings that are comprehensible within a group |
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Term
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Definition
| a set of behaviors that convey messages either without words or by supplementing verbal communication |
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Term
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Definition
| refers to nonverbal communication behaviors that are accomplished by the movement of our bodies or body parts, by the presentation of ourselves to the world and by the use of our personal space |
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Term
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Definition
| refers to nonverbal components of spoken language |
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Term
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Definition
| a private zone or 'bubble' around our body that we believe is an extension of ourselves and belongs to us |
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Term
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Definition
| shows that you are paying attention and listening to what the client is saying |
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Term
| unconditional positive regard |
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Definition
| term coined by psychologist Carl Rogers; describes respect for the client that is not dependent on the client's behavior |
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Term
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Definition
| the accurate perception of the client's feelings |
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Term
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Definition
| understanding not only the words spoken but also the feeling and intent behind the message |
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Term
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Definition
| a complex process in which information is exchanged between 2 or more individuals |
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Term
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Definition
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Term
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Definition
| a special bond that exists between a nurse and a client who have established a sense of trust and a mutual understanding of what will occur in their relationship |
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