Term
Message: Words; gesture; letter
Sender: Initiates content delivery
Channel: Face-to-face; written; audiovisual; telephone; e-mail
Receiver: Interprets the message
Feedback |
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Definition
| 5 elements of the communication process |
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Term
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Definition
| expicit definition of a word |
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Term
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Definition
| multiple meanings of a word |
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Term
| pattern of honest and timely response |
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Definition
| this build credibility in communication with the patient |
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Term
| preinteraction phase, gather info about client |
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Definition
| first phase of the therapeutic relationship |
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Term
| focus on inproving health of client, provide necessary info about health, treatments, and care, invlolve use of therapeutic commmunicaiton |
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Definition
| therapeutic relationships in health care involve (focus, provide, involve) |
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Term
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Definition
| therapeutic communication is client centered, goal-directed |
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Term
| meeting the client, introductions, establishing rapport and trust |
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Definition
| this is the orientation phase, stage 2 of the therapeutic reltionship |
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Term
| use techniques germane to therapeutic communication, active part of r/nship, client clarifies feelings and concerns through verbal and nonverbal communication |
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Definition
| stage 3, working phase of therapeutic relationship |
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Term
| stage 4 termination phase, conclusion of relatinship |
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Definition
| final phase of the therapeutic relationship |
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Term
| empathy, respect, genuiness, concreteness, confrontaiton |
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Definition
| Key charcteristics of therapeutic communication |
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