Term
| What is the standard top margin for a business letter? |
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Definition
| 2" or key day date on 3rd line from letterhead |
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Term
| What are the side margin settings for a business letter? |
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Definition
| 1" or 1.25 inch left and right margins |
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Term
| How many spaces between date and inside address? |
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Definition
| Key inside address on 4th line below date |
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Term
| What is the spacing for the inside address |
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Definition
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Term
| How many lines from the inside address to the opening salutation? |
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Definition
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Term
| How many spaces are between paragraphs of a business letter? |
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Definition
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Term
| How many spaces are between the complimentary closing and the writers identification line? |
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Definition
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Term
| Are writers reference initials upper or lower case? |
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Definition
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Term
| Is the enclosure notation located above or below the reference initials? |
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Definition
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Term
| What does the definition of cc: ? |
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Definition
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Term
| Is the inside address written in bold? |
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Definition
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Term
| What is the spacing used for a standard business letter? |
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Definition
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Term
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Definition
Mr., Mrs., Ms., Miss and ends with a colon (:)
For example:
Ms. Jane Doe: |
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Term
| What are the standard complimentary close remarks? |
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Definition
| Sincerely, Sincerely yours, Thank you, Regards, |
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Term
| When the addressee's name is unknown what salutations are used? |
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Definition
Ladies and Gentlemen: (or the reverse), Ladies: (all women)
Dear Sir or Madam: (or the reverse) Gentlemen: (all men)
Dear Friends: Dear Colleagues: |
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Term
| What are special notations and where are they placed in a business letter? |
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Definition
PERSONAL, CONFIDENTIAL, CERTIFIED MAIL, REGISTERED MAIL, SPECIAL DELIVERY
Inserted two lines below date or reference line |
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Term
| What is a reference line or reference "block"? |
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Definition
Reference lines should be used when the letter refers to invoices, letters, or other information.
Use directly beneath date
Begin with RE: or Reference:
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