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| An organization's approach to transforming resources into goods and services |
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| A prodeuction facility organized around a processes to facilitate low-volume, high-variety production. |
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| A product-oriented production process that uses modeules. |
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| Parts of components of a product previously prepared, often in a continuous process |
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| A facility organized around; a product-oriented, high-volume, low-variety process. |
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| Rapid, low-cost production that caters to constatnly changing unique customer desiers. |
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| Produce to customer order rather than to a forecast |
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| the delay of any modifications or customization to a product as long as possible in the production process. |
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| A chart of costs at the possible volumes for more than one process |
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| A drawing used to analyze movements of people or material. |
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| Time-Function Mapping (or process mapping) |
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| A flow diatram with time added on the horizontal axis |
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| Value-stream mapping (VSM) |
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| A process that helps managers understand how to add value in the flow of material and information through the entire production process. |
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| Charts that use symbols to analyze the movement of people or material |
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| A process analysis technique that lends itself to a focus on the customer and provider's interaction with the customer. |
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| The ability to respond with little penalty in time, cost, or customer value. |
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| Computer numerical Control (CNC) |
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| Machinery with its own computer and memory |
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| Automatic identification system (AIS) |
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| A system for transforming data into electronic form, for example, bar codes |
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| Radio Frequency Identification (RFID) |
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| A wireless system in which integrated circuits with antennas send radio waves |
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| The use of information technology to control a physical process |
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| Systems taht use video cameras and computer technology in inspection roles |
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| A flexible machine with the ability to hold, move, or grab items. It functions through electronic impulses that activate motors and switches. |
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| Automated storage and retreval system (ASRS) |
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Definition
| Computer-controlled warehouses that provide for the automatic placement of parts into and from designated places within a warehouse. |
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| Automated guided vehicle (AGV) |
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Definition
| Electronically guided and controlled car tused to move materials |
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| Flexible Manufacturing system (FMS) |
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| A system that uses an automated work cell controlled by electronic signals from a common centralized computer facility. |
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| Computer-integrated manufacturing (CIM) |
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| A Manufacturing system in which CAD, FMS, inventory control, warehousing, and shipping are integrated. |
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| The fundamental rethinking of business processes to bring about dramatic improvements in performance |
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Definition
1. Process focus
2. Repetitive focus
3. Product focus
4. Mass customizatoin |
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| Major challanges of build-to-order: |
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Product design
Process design
Inventory management
Tight schedules
Responsive partners |
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| must be imaginative and fast. Often use models. Another design technique is to do the customization as late in the production process as possible. |
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| Must be rapid, flexible, and able to accomodate changes in design and technology. A process technique that has proven to be effect is to postpone customizaton until late in the production process. |
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| Requries tight control. a firm must avoid being stuck with unpopular or obsolte components |
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can be effectively implemented only with dedicated personnel.
Product and process design that allow customization to be scheduled late in the production process also contribute to efficent mass customization. Often refferd to as postponement |
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Definition
| ____ in the supply chain yield effective collaboration. Cooperation with fast, open information exchange is critical as operations moves to an era in which competition is not between individual companes but between supply chains. |
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| Advantages of mass customization and build to order |
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1. By meeting the demands of the market place, firms win orders and stay in business
2. they reduce the enormous expenses present in organizations (from personnel to inventory to facilities) that exist because of inaccurate sales forecasting. |
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| 5 toos that help us understand the complexities of process design and redesign |
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Definition
Flow diagrams
time function mapping
vale stream mapping
process charts
service blueprinting. |
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Term
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Definition
1. Machine technology
2. Automatic Identification systems
3. Process control
4. Vision systems
5. Robots
6. Automated storage and retrieval systems (ASRSs)
7. Automated guided vehicles (AGVs)
8. Flexible manufacturing systems (FMSs)
9. Computer integrated manufacturing (CIM). |
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