Term
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Definition
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Term
| Which department obtains criminal justice intelligence utilizing local, state and national databases, inputs criminal justice information that will be added to the FCIC/NCIC hot files and sends and receives state and national messages pertaining to criminal justice information? |
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Definition
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Term
| What is agency is located in Tallahassee, FL? |
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Definition
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Term
| What agency administers FCIC? |
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Definition
| The Florida Department of Law Enforcement |
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Term
| What is the acronym for NCIC? |
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Definition
| National Crime Information Center |
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Term
| Where does the primary information come from that is used by the National Law Enforcement Telecommunications System? |
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Definition
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Term
| What is the purpose of NLETS? |
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Definition
| Provide for the interstate and/or inter-agency exchange of criminal justice and related information |
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Term
| The NCIC maintains information on stolen and recovered property as well as wanted and missing persons for all 50 states, Canada, U.S. Virgin Islands, Puerto Rico, Guam, American Samoa and Mariana Islands. What other federal data does NCIC house? |
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Definition
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Term
| A device giving people the ability to type a conversation instead of speaking |
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Definition
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Term
| The abbreviation for Go Ahead is |
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Definition
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Term
| Which abbreviations is not approved for use with Telecommunication Devices for the Deaf? |
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Definition
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Term
| What number do you dial to reach the Florida Relay Systems to assist individuals with hearing and speech impediments in communication withot TDD capabilities? |
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Definition
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Term
| What are the station radios that are permanently mounted in the station or remote transmitter site? |
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Definition
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Term
| What type of incident requires an immediate response due to persons in imminent danger or loss of life or limb, or injuries beyond immediate first aid. |
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Definition
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Term
| A non-critical situation that requires what type of response? |
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Definition
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Term
| Calls should be Dispatched in what way? |
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Definition
| With Accuracy, brevity and clarity |
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Term
| High angle rope rescue would be considered what type of rescure? |
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Definition
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Term
| Hazardous materials that when released are capable of causing harm to people, the environment and property, can come in what forms? |
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Definition
| Liquids or gases or solids |
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Term
| What type of hazardous material is Magnesium? |
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Definition
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Term
| What type of hazardous material is Acetone? |
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Definition
|
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Term
| What type of hazardous material is Hydrogen? |
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Definition
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Term
| Who developed The DOT Emergency Response Guidebook (ERG) ? |
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Definition
| Jointly by the U.S. Department of Transportation, Transport Canada and the Secretariat of Communications and Transportation of Mexico |
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Term
| What book can be used to identify the four-digit numbering system used to identify materials? |
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Definition
| DOT Emergency Response Guidebook (ERG) |
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Term
| What is the first thing the telecommunicator must do when taking a call? |
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Definition
| Determine the nature of the call |
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Term
| If a call is wrongly prioritized, what could happen? |
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Definition
| A priority call could be delayed |
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Term
| When two, more people are communicating what skills encompass communications that includes both verbal and non-verbal? |
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Definition
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Term
| The communications cycle is comprised of 5 parts. Which part refers to the content? |
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Definition
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Term
| What does effective communication include? |
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Definition
| Both verbal and non-verbal communications |
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Term
| What is an example of positive interpersonal skills? |
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Definition
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Term
| A fire engine and an ambulance are examples of ________ and ________ units |
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Definition
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Term
| Who provides advanced life support to victims. Skills include those of an EMT as well as injections, intravenous infusions, needle thoracostomy, cricothyroidotomy, intraosseus and advanced airway management. |
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Definition
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Term
| During a multi-casualty incident (MCI), communicator’s roles and responsibilities include all of the following: |
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Definition
Coordinate the requests of other agencies, dispatch additional resources
Make notification and requests of other agencies, such as hospitals, air transport units, law enforcement, etc |
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Term
| A hospital that provides surgeons and other medical personnel and equipment to provide care for severely injured patients around the clock is an example of what type of center? |
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Definition
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Term
| In what way should members conduct themselves even when they are off duty? |
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Definition
| In such a manner that their actions and behavior reflect favorably on the profession |
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Term
| What is that connection or linkage of authority and responsibility that joins one level of an organization to another. |
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Definition
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Term
| What are examples of internal and external customer service skills? |
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Definition
| Use active listening skills, be courteous, patient and sincere |
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Term
| What things can Telecommunicators do to gather information while on a call |
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Definition
| Zero in on key words, ask follow-up/open-ended questions to gather information, not drawing premature conclusions |
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Term
| The ability to use Sound judgment in making decisions based on available facts, prior knowledge or experience when handling calls for service or responding to emergency situations is called? |
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Definition
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Term
| Physical, mental or emotional factors that cause bodily or mental tension is called: |
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Definition
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Term
| Any stress associated with pleasant experiences or positive emotions is called: |
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Definition
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Term
| Lack of work ethic, low morale and difficulty concentrating and remaining focused is called |
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Definition
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Term
| Soreness in one’s joints, headaches, changes in weight or insomnia is called: |
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Definition
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Term
| Prejudice, willful neglect of duty and sexual harassment are examples of what type of behavior? |
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Definition
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Term
| Two or more people working together to accomplish a common goalis called: |
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Definition
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Term
| Violators of confidentiality are subject to what type of actions? |
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Definition
| Disciplinary actions and/or civil liability and/or criminal prosecution |
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Term
| The Detroit Police Department was the first to use an “on the air” voice communication system, a one-way radio system, in what year? |
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Definition
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Term
| What was the first year police cars were equipped with radio receivers? |
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Definition
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Term
| Where was the first two-way radio used? |
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Definition
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Term
| What county in Florida received the first 911 enhanced call in January, 1980? |
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Definition
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Term
| President Clinton signed Senate Bill 800 declaring 911 as the National Communications number on what date? |
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Definition
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Term
| A telecommunicator can be held liable in what way, if they violate a law or statute? |
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Definition
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Term
| Any disclosure of confidential information must be properly documented and only released to whom? |
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Definition
| To those with a need to know |
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Term
| The taking of testimony under oath is called: |
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Definition
| A deposition, also known as a depo |
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Term
| What should a PST know if a judge makes the ruling to sustain? |
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Definition
| Objection withheld, witness may not answer and that a mistrial could result if witness answers and witness could be held in contempt |
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Term
| What are examples of terrorism? |
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Definition
| Bio-terrorism, Eco- terrorism and Nuclear-terrorism |
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Term
| A micro-organism that causes disease in personnel, plants or animals, or causes the deterioration of material is called: |
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Definition
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Term
| A political theory holding all forms of governmental authority to be unnecessary and undesirable and advocating a society based on voluntary cooperation and free association of individuals and groups is called |
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Definition
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Term
| Defensive measures used to reduce the vulnerability of individuals and property to terrorist acts, to include limited response and containment by local military forces is called? |
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Definition
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Term
| The offensive measures taken to prevent, deter and respond to terrorism is called: |
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Definition
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Term
| Any organism (usually living) capable of producing serious disease or death, such as bacteria, fungi and viruses. |
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Definition
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Term
| What does a dirty bomb or Radiological Dispersal Device (RDD) use to disperse radioactive material like that used in the medical area over a given area? |
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Definition
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Term
| What type of bomb may not cause immediate physical damage and will also spread radioactive material which may render an area uninhabitable and cause cancers and other illness to those that are exposed |
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Definition
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Term
| A resource-person, group, relationship, instrument, installation or supply at the disposition of a terrorist organization for the use on an operational or support role is called: |
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Definition
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Term
| A substance that interferes with the central nervous system. Exposure is primarily through the skin and eyes and, secondarily through inhalation of the vapor is called a |
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Definition
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Term
| NIMS is the acronym for what system? |
|
Definition
| National Incident Management System |
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Term
| What is the acronym for FEMA? |
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Definition
| Federal Emergency Management Administration |
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Term
| Criminal complaints involve an offense against society and can be penalized in what way? |
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Definition
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Term
| Civil complaints involve disputes between private individuals or disputes involving contractual matters and are penalized in what way? |
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Definition
| Fines, forfeitures, or some other non-criminal sanction |
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Term
| Should Telecommunicators give information or advice? |
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Definition
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Term
| An event that is currently taking place and requires an immediate response is called: |
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Definition
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|
Term
| An incident that has already occurred and is over is called |
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Definition
| A past event, or a delayed call |
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Term
| A law enforcement only telecommunicator will be required to take what type of course? |
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Definition
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Term
| The phase where the suspect has made plans and has committed to carrying out the act is called: |
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Definition
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Term
| An individual being held against their will |
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Definition
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Term
| In what phase have demands been received and negotiations are in progress, between the suspect(s) and law enforcement? |
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Definition
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Term
| A subject who has blocked himself in an area that is not accessible would be considered? |
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Definition
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Term
| When dealing with a suicidal caller, the telecommunicator is able mention what word when dealing directly with the caller? |
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Definition
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Term
| What program is a voluntary partnership between law enforcement agencies, broadcasters, transportation agencies and the wireless industry, to activate an urgent bulletin reference |
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Definition
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Term
| The AMBER alert was established on what date? |
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Definition
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Term
| Responding to call by Emergency Medical Services with No lights or sirens is refered to as: |
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Definition
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Term
|
Definition
| Emergency Operations Plans |
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Term
| What provides the structure for coordinating federal interagency support for a federal response to an incident? |
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Definition
| The Emergency Support Function’s (ESF) |
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Term
| ESF4 is the Emergency Support Function (ESF) for: |
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Definition
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Term
| The duration of response for the TERT ranges from five days to two weeks depending on what two factors? |
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Definition
| The area and severity of the incident. |
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Term
| Defined as behavior and attitude patterns exhibiting standards and character marked by pride in oneself and one's career, respect for the people served and commitment to the continued development of skills in the pursuit of excellence. |
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Definition
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Term
| What statute advises that no public safety telecommunicator or employee of a state agency or county, city or other political subdivision in the state shall have any interest financial or otherwise, direct or indirect, engages in any business transaction or professional activity; or incur any obligation of any nature, which is in substantial conflict with the proper discharge of his/her duties in the public interest? |
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Definition
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Term
| A high standard of ethical and moral conduct while on or off duty is an essential ingredient in the development of whom? |
|
Definition
| A professional public safety telecommunicator |
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Term
| Anything of value intended to benefit the giver more then the receiver, given to a person because of position and authority rather than because of individual or personal qualities |
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Definition
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Term
| What state was the first to utilize 2 way radios in 1933? |
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Definition
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Term
| What laws deal with the body of statutes and other laws that define conduct which is prohibited by the government and that sets out government sanctions to be imposed on those that breach laws? |
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Definition
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Term
| What specifies a series of administrative, physical, and technical safeguards for covered entities to us to assure the confidentiality, integrity, and availability of electronically protected health information. |
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Definition
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Term
| What is a sign of physical stress? |
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Definition
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Term
| What phase of barricaded subjects is information about subject obtained? |
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Definition
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Term
| What is the age for a missing person when Silver Alerts are activated? |
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Definition
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Term
| Which information can not be garnered from FCIC? |
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Definition
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Term
|
Definition
|
|
Term
| How many Emergency Support Functions (ESFs) does Florida have, grouped by function rather than agency. |
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Definition
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Term
| Each Emergency Support Function (ESF) is headed by : |
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Definition
| A primary state agency and supported by additional state agencies. |
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Term
| What alert was created for the public after an officer has been seriously injured or killed by an offender? |
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Definition
| Law Enforcement Officer (LEO) |
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Term
| How many transactions a month travel thru FCIC? |
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Definition
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Term
| EMT’s provide what level of life support to victims? |
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Definition
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Term
| For an Amber Alert, the child must be under what age? |
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Definition
| Must be under 18 years of age |
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Term
| What type of alerts are displayed on lottery machines? |
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Definition
| Amber, Silver and LEO alerts |
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Term
| What refers to the process of deriving a conclusion not only based on fact but also based on human perception and logic? |
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Definition
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|
Term
| The term NORAD stands for: |
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Definition
| North American Aerospace Defense Command |
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Term
|
Definition
| Biological, Nuclear/Radiological, Incendiary, Chemical and Explosive Agents |
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Term
| The group whose mission is to support citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate hazards is known as: |
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Definition
|
|
Term
| FEMA provides what types of services? |
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Definition
| Crisis counseling, unemployment, legal services and special tax considerations |
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Term
| SERT operates under the directions and control who? |
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Definition
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|
Term
| The Emergency Operations Center (EOP) is located where? |
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Definition
| In a centralized location for representatives of all emergency support functions |
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Term
| What is defined as a reaction resulting from unpleasant or harmful events or consequences? |
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Definition
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|
Term
| Stressors that are unique to a telecommunicator include: |
|
Definition
| Multi-tasking, life or death situations, urgency or shift rotations |
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Term
| What is the best way to manage stress during an “in progress” incident is to do what? |
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Definition
| Taking a deep breath or avoiding personalizing |
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Term
| What are some behaviors a Telecommunicator might engage in that might discredit their professionalism, the agency they work for or its members? |
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Definition
| Negative attitude, gossiping or making derogatory statements about the agency |
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|
Term
| The principles of honor, morality and accepted rules of conduct that govern an individual group. |
|
Definition
|
|
Term
| Where was the first 911 test call was made on February 16, 1968? |
|
Definition
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|
Term
| The information needed for basic questioning for a Telecommunicator include: |
|
Definition
| Where, what, when, weapons, who and how |
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|
Term
| The five parts of the communications cycle are: |
|
Definition
| Sender, Receiver, Message, Medium and Feedback |
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Term
| Who receives calls and communicates with citizens who are hearing impaired and/or unable to verbally communicate? |
|
Definition
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Term
| Who collects, maintains and provides criminal justice information to local, state and federal agencies in a complete and accurate manner? |
|
Definition
| The Florida Crime and Information Center (FCIC) and the National Crime Information Center (NCIC) |
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Term
| The five phases of the active shooter are: |
|
Definition
| Fantasy, Planning, Preparation, Approach and Implementation |
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Term
| What was the first documented form of police communication? |
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Definition
|
|
Term
| When were the first hand-held radios were introduced? |
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Definition
|
|
Term
| Public Safety Telecommunicators need to be able to discern the differences between what two types of law? |
|
Definition
|
|
Term
| Public Safety Telecommunicators need to understand the difference between what two types of information? |
|
Definition
| Public information and confidential information |
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Term
| The acronym HIPAA stands for: |
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Definition
| Health Insurance Portability and Accountability Act |
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Term
| Telecommunicators should have knowledge of the skills and capabilities of the unit handling an incident, be aware of resources available, and recognize potential issues that may threaten what two groups? |
|
Definition
| The responder and public safety. |
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Term
| What is now known as the “Sunshine Law” was passed in 1909 was originally known as the: |
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Definition
|
|
Term
| What can be used to assist in properly classifying a call? |
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Definition
| Utilizing basic questioning techniques |
|
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Term
| When was Florida Crime Information Center or FCIC was created? |
|
Definition
|
|
Term
| Florida Crime Information Center or FCIC is based out of where? |
|
Definition
|
|
Term
| What types of info may be garnered from FCIC? |
|
Definition
| Wanted Persons,Missing Persons,Stolen Guns |
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|
Term
| Utilizing the TDD, SKSK is the abbreviation for: |
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Definition
|
|
Term
| What is provided by the State of Florida for all public safety disciplines? |
|
Definition
| The Florida Interoperability Network or FIN |
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|
Term
| What centers use two way wireless communications between a vehicle and a processing center? |
|
Definition
|
|
Term
| Sulfur is an example of what kind of hazardous material? |
|
Definition
|
|
Term
| CHEMTREC provides information on: |
|
Definition
|
|
Term
| How many digits does The DOT ERG use in their numbering system to identify materials? |
|
Definition
| four digit numbering system |
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Term
| Where can Officers find the number that can identify a material? |
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Definition
|
|
Term
| An incident where the number and severity of casualties exceeds the capability of the responders’ initial resources. |
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Definition
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Term
| A past event is also known as: |
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Definition
|
|
Term
| In an Active Shooter situation, the perpetrator gathering equipment needed to carry out the event is known as: |
|
Definition
|
|
Term
| Who must recommend The Amber Alert activation ? |
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Definition
| The local law enforcement agency of jurisdiction |
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|
Term
| When was Florida’s Silver Alert Plan was made effective by Executive Order signed by Charlie Crist ? |
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Definition
|
|
Term
| The effect of long term mental stress is known as: |
|
Definition
|
|
Term
| Intentional release of toxic biological agents to harm and terrorize citizens in the name of a political or other cause is known as: |
|
Definition
|
|
Term
| A political theory holding all forms of government authority to be unnecessary and undesirable and advocating a society based on voluntary cooperation and free association of individuals and groups is know as: |
|
Definition
|
|
Term
| A Dirty Bomb is also known as a : |
|
Definition
| Radiological Dispersal Device (RDD). |
|
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Term
| What is the primary role and responsibilities of the TERT Team ? |
|
Definition
| to provide mission critical assistance for call taking and dispatcher functions during and after a disaster incident. |
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Term
| Information being disseminated to the public is governed by who? |
|
Definition
| Agency policies, local government, state laws and federal laws |
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|
Term
| Comprehend acts that are considered professionally unethical are: |
|
Definition
| Offering or accepting gratuities |
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|
Term
| When was the first test call was made using the 911 system in Haleyville, Alabama ? |
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Definition
|
|
Term
| What countries use the number 911 as the emergency number? |
|
Definition
|
|
Term
| What Florida Statute provides that all state, county and municipal records are open and can be copied? |
|
Definition
|
|
Term
| Confidential information may includes: |
|
Definition
| Name, address, and phone number, patient care information, the identity of the deceased before the next of kin is notified |
|
|
Term
| What was HIPAA designed to to do? |
|
Definition
| Protect patients from disclosure of protected health information that is oral, written or electronic. |
|
|
Term
| When was the “Sunshine Law” passed? |
|
Definition
|
|
Term
| What does the “Sunshine Law” provide? |
|
Definition
| That any records made or received by any public agency in the course of its official business are available for inspection and copying by any person |
|
|
Term
| What vital information should be obtained first in order to properly classify a call? |
|
Definition
| Where or location of the event |
|
|
Term
| Interpersonal skills encompass communications between two or more people and include what types of communication? |
|
Definition
| Verbal and non-verbal communications |
|
|
Term
| What type of radio is the most powerful, a base radio or a portable radio? |
|
Definition
| The base radio is more powerful |
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|
Term
| Under what circumstances can the Florida interoperability capabilities including the Florida Interoperability Network (FIN) can only be used? |
|
Definition
| For emergencies as well as daily operations |
|
|
Term
| Multi-functional dexterity is: |
|
Definition
| Being able to write, type, listen and talk at the same time |
|
|
Term
| In order to recognize what information is important the best action to take is to do what? |
|
Definition
|
|
Term
| Active listening skills include what important skills? |
|
Definition
| Not passing judgments or jumping to conclusions |
|
|
Term
| What is the name of the 24/7/365 emergency call center that provides immediate information and assistance to anyone involved in a chemical or hazardous material incident around the globe. |
|
Definition
|
|
Term
| What is the main emergency response unit that is assigned to a particular call? |
|
Definition
|
|
Term
| Physical, mental or emotional factors that cause bodily or mental tension is called: |
|
Definition
|
|
Term
| Techniques necessary to prevent and manage stress include: |
|
Definition
| Take regular breaks, establish proper eating habits, get adequate sleep |
|
|
Term
| A structured process for managing the stress involved in a critical incident. |
|
Definition
| Critical Incident Stress Management (CISM) |
|
|
Term
| According to the mission of the Department of Homeland Security, its main areas of responsibility include: |
|
Definition
| Guarding against terrorism, securing our borders, enforcing our immigration laws |
|
|
Term
| When was the first statewide radio system was implemented by the Connecticut State? |
|
Definition
|
|
Term
| Which United State President signed Senate Bill 800 declaring 911 as the National Communications number on October 26, 1999? |
|
Definition
|
|
Term
| What law prevents telecommunicators from relaying information necessary for responding units to care for and treat patients. |
|
Definition
|
|
Term
| In communication what is the means of delivery? |
|
Definition
|
|
Term
| Public Safety Telecommunicators need to have what two important skills? . |
|
Definition
| Excellent perception in anticipating problems and arriving at advanced solutions. |
|
|
Term
| Something that actually exists and can be verified. |
|
Definition
|
|
Term
| It is important for telecommunicators to know what about their surrounding areas? |
|
Definition
| Jurisdictions, boundaries, zones,bodies of water and the bridges that cross them |
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|
Term
| During a hostage situation the phase which will result in the surrender, suspect is arrested or killed or their demands are met is called _______. |
|
Definition
|
|
Term
| One role of a telecommunicator in handling a suicidal call is to: |
|
Definition
| Determine if anyone else is present. |
|
|
Term
| Florida Governor Charlie Crist signed which executive order on May 5, 2008? |
|
Definition
|
|
Term
| Any stress reaction resulting from unpleasant or harmful events or consequences is called |
|
Definition
|
|
Term
| Use of drug trafficking to fund their operations is called _______. |
|
Definition
|
|
Term
| An item of material which projects, disperses or disseminates a biological agent including arthropod vectors is a ________. |
|
Definition
|
|
Term
| When the public safety telecommunicator uses their official positions to secure privileges or advantages for themselves |
|
Definition
|
|
Term
| When was the first telephone added to call booths, linking the officer with the police department? |
|
Definition
|
|
Term
| Which area of law deals with disputes between individuals and organizations? |
|
Definition
|
|
Term
| The order in which the telecommunicator needs to ask questions in order to obtain how an incident happened is? |
|
Definition
| Where, what, when, weapons, who, how |
|
|
Term
| The NCIC Maintains information on stolen and recovered property as well as wanted and missing persons for : |
|
Definition
| all 50 states, Guam, American Samoa and the Mariana Islands. |
|
|
Term
| The ability to use sound judgment in the making decisions based on the available facts, prior knowledge or experience when handling calls for service or responding to emergency situations. |
|
Definition
|
|
Term
| An incident that requires an immediate response due to persons in imminent danger of loss of life or limb or injuries beyond immediate first aid. |
|
Definition
|
|
Term
| Materials that burn in the presence of an ignition source are called_______. |
|
Definition
|
|
Term
| A delayed call is called a _____ event. |
|
Definition
|
|
Term
|
Definition
| Automatic Location Identifier |
|
|
Term
| A way of listening and responding that shows interest in what the speaker is saying and ensures mutual understanding. |
|
Definition
|
|
Term
| Jurisdictions are primarily configured as agency specific and can be known as, but not limited to: |
|
Definition
| City, county, zone, region, territory or state |
|
|
Term
| The type of hospital that provides surgeons and other medical personnel and equipment to provide care for severely injured patients around the clock. |
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Definition
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Term
| A substance that is intended for use in Military operations to kill, seriously injure, or incapacitatepeople through its physiological effects. |
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Definition
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Term
| The behavior and attitude patterns exhibiting standards and character marked by pride in oneself and one’s career. |
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Definition
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Term
| In what year did the Chicago Police Department updated their signal lights with Call booths |
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Definition
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Term
| Any disclosure of confidential information must be properly documented and only released to those with a need to know, such as: |
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Definition
| Public safety officials or those with a right to know as authorized by law. |
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Term
| Which typical component is not included in a communication center? |
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Definition
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Term
| What are the The Emergency Operations Centers (EOC) three levels of activation? |
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Definition
| Level 1 (Full activation), Level 2 (Partial activation),Level 3 (Monitoring activation). |
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Term
| Emergency Support Function (ESF) has how many groups? |
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Definition
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Term
| What state was the first to utilize 2 way radios in 1933? |
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Definition
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Term
| When a judge "sustains" an objection, what should the witness do? |
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Definition
| The witness should not answer |
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Term
| Why would a telecommunicator be asked to take a deposition? |
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Definition
| Used to determine how strong a witness the telecommunicator will be. |
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Term
| The Florida Crime Information Center (FCIC) is based out of what city? |
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Definition
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Term
| Who administers The Florida Crime Information Center (FCIC) ? |
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Definition
| the Florida Department of Law Enforcement (FDLE). |
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Term
| What type of radios are small enough for a responder to carry at all times? |
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Definition
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Term
| What type of radios are permanently mounted in a vehicle? |
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Definition
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Term
| What does the Florida Relay Systems (511) assists individuals with? |
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Definition
| Individuals with hearing and speech Impediments in communications for those without 9-1-1 access. |
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Term
| Typically liability exposure for public safety agencies revolves around issues where what has happened? |
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Definition
| Where the service and Standard of care did not meet the expectations of the public. |
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Term
| The Health Insurance Portability and Accountability Act of 1996 provides what level of protections for personal health information. |
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Definition
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Term
| The Americans with Disabilities Act (ADA) dictates that 9-11 services must be accessible to people with _____________. |
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Definition
| Hearing and speech impediments. |
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Term
| What types of 9-1-1 equipment allows communication centers to receive emergency calls utilizing the 9-1-1 network? |
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Definition
This includes Automatic Location Identifier (ALI),
Automatic Number Identifier (ANI), Mapping systems, recording equipment, and computer aided dispatch |
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Term
| What does the Florida Interoperability Network (FIN) allow? |
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Definition
Seamless communications, over shared frequencies, for statewide use, by
all public safety disciplines. |
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Term
| Active listening is a way of listening and responding that shows interest in what the speaker is saying and ensures mutual understanding. One very important Active listening skill is to be able to do what? |
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Definition
| Show empathy for the caller’s situation. |
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Term
| What must Public safety telecommunicators do when dealing with a caller to keep from misinterpreting a situation causing an incorrect response? |
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Definition
| Identify facts and use caution when making inferences about a situation. |
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Term
| All federal, state and local laws for disseminating public information evolve from the Freedom of Information Act also known as: |
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Definition
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Term
| Information being disseminated to the public is governed by who? |
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Definition
| Agency policies, local government, state laws and federal laws |
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Term
| When working with a hazardous material emergency a telecommunicator must take what actions? |
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Definition
| Know that different apparatus will respond,A HAZMAT a specialty unit will respond to assess and handle the situation, mmediately attempt to identify the types of materials involved in an incident to determine possible response |
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Term
| What tools would a first responder would typically utilize when dealing with a hazardous materials incident? |
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Definition
| DOT ERG Guidebook,Training Manual,CHEMTREC Book,Placards |
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Term
| The DOT ERG - Department of Transportation Emergency Response Guidebook RD) was developed by: |
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Definition
| US Department of Transportation, Transport Canada & the Secretariat of Communications and Transportation of Mexico |
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Term
| What can hazardous materials in their various forms do? |
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Definition
| Cause Death or serious injury to humans and animals, or harm the environment or property. |
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Term
| A structured process for managing the stress involved in a critical incident that may include group or individual debriefing where participants share experiences and emotions and are provided referrals if additional help is required is called: |
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Definition
| Critical Incident Stress Management |
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Term
| Identify the necessary actions to manage stress during an “in-progress” incident. |
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Definition
| Remain focused, ask for assistance, follow protocols, take a deep breath. |
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Term
| The chain of command is defined as: |
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Definition
| Connection or linkage of authority and responsibility that joins one level of an organization to another. |
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Term
| Unlawful use or threatened use of force or violence by a person or an organized group against people or property with the intention of intimidating or coercing societies or governments, often for ideological or political reasons. |
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Definition
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Term
| Intentional release of toxic biological agents to harm and terrorize citizens in the name of a political or other cause (Anthrax, botulism, plague,smallpox). |
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Definition
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Term
| States that use force or the threat of force without declaring war to terrorize citizens and achieve a political goal (ex., Hitler). |
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Definition
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Term
| Florida Statute 252.38 deals with what subject? |
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Definition
| County Emergency Management |
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Term
| Florida Statute 252.35 deals with what subject? |
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Definition
| Division of Emergency Management |
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Term
| Who is considered the first responder to any event and plays a critical role in the misson? |
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Definition
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