Term
Effective incident communications provide the very practical connection between and among the ____________ --- command level of the IC; the ____________ level of sector officers; and the task --- _____________ level of the workers.
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Definition
Strategic Tactical Operational |
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Term
| Effective communication procedures provide us with a practical set of _____________ communications guidelines. |
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Definition
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Term
| An extremely effective training approach we use to develop effective commo skills is ______________. |
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Definition
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Term
The "fall guy" for organizational problems often becomes _________________.
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Definition
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Term
Multiple frequencies gives the IC the capability to maintain an effective _______________ and to stay ahead of a changing incident.
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Definition
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Term
| Huge commo problems occur when multiple agencies use different __________________. |
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Definition
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Term
While the commo system involves lots of hardware and software, the most critical element continues to be the _____________ -- the humans who actually make the system operate.
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Definition
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Term
| The major commo players include: |
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Definition
- Dispatch
- IC
- Command-support staff
- Operating units
- Other Agencies.
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Term
The IC operates on the strategic level and deals with incident evaluation, decision making, assignments, operational control, and revision to manage the overall _________ and the _______________.
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Definition
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Term
Every command function depends upon effective _________________.
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Definition
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Term
The incident management system generally gives the first arriving company officer IC the option, based on the incident conditions, of operating outside the command post in an ______________________ mode, or selecting a _____________________ position and staying inside the command post from the deginning of operations.
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Definition
Investigation or Fast-action Command mode |
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Term
The fast-action mode gives the IC the capabiliy to combine both ________ and ________ by using his/her portable radio to move arround the incident site and still stay connected and in command.
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Definition
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Term
Fast-action command operations should not last long and are generally limited to the IC coordinating only _____________ units.
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Definition
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Term
In a very active sense (for the IC) being in control really means being able to effectively _____________.
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Definition
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Term
The initial arriving operational unit officer can (in offensive situations) intiate standard fast attack communications from a ___________________ position and when the supervisor arrives he/she can back up that fast initial attack from an improved communications position _____________________.
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Definition
mobile (outside the rig) inside the command vehicle |
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Term
Establishing geographic and functional sectors is the typical method the IC uses to organize, manage, and maintain an _____________ as the incident progresses and escalates.
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Definition
| effective span of control |
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Term
Typically, communications SOPs create a plan where the stationary IC uses a rig radio in the command post and the mobile sector officer uses a ______________ and lots of _________________ talk with sector workers and supervisors assigned on the task level under that sector officer.
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Definition
portable radio face-to-face |
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Term
The reason that the IC sets up the whole communications drill is not hear his/her majestic voice, but to safely and effectively get teams of workers into __________________________ and then to support and coordinate the who, where, what, and when that is required to get the job done.
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Definition
| effective operating positions |
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Term
There are four basic forms of incident communications. They are:
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Definition
- Face to face
- Radio
- Electronic support
- Standard operation procedures
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Term
To ensure that the message is completely and properly recieved by the reciever, the ________________ should be used.
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Definition
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Term
The initial report provides a description of the following fairly standard items:
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Definition
- Arrival on scene -confirm address/location
- Building/area size - small, medium, large
- Building height - number of floors
- Occupancy
- Exposures (type)
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Term
Sometimes just giving the occupancy name of well known places adequately describes ________________ to homey responders.
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Definition
| all four (size, height, exposure, occupancy) |
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Term
| What are example of standard event descriptions for communication: |
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Definition
- Fire/smoke conditions - nothing showing, smoke, fully involved
- Haz-Mat conditions
- Declared Strategy (Offensive/Defensive)
- Resource determination (return/hold/add)
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Term
A significant advantage to having a standard initial reporting process, such as this, is that it requires the original IC to take the time to :__________________.
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Definition
perform a conscious, deliberate, standard size up before an appropriate standard report can be communicated.
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Term
During ongoing operations, critical listening should ideally occur at least ___ of the time, and is often the key element in effective incident communications.
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Definition
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Term
Wherever possible, sectors shoul use such ________ commo with thier operating units inside their sector.
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Definition
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Term
| Sector reports to Command should include: |
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Definition
- Position (where are you?)
- Progress (how are you doin'?)
- Needs (resources and suppor)
- PAR (are you okay?)
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Term
Radio messages sent to operating units must be task oriented, location based, and indicate the operational _________________.
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Definition
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Term
Command/sectors must realize that the ability of working units to communicate is directly proportional to their __________________.
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Definition
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Term
| The IC should talk enough to support the current command function, trust the troops to do their jobs, and then ____________. |
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Definition
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Term
The following basic techniques will improve fireground communications:
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Definition
- be short, specific, and clear
- listen critically
- maintain self control
- avoid distracting mannerisms
- prioritize messages
- keep messages task oriented
- be supportive
- follow the order model
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Term
Effective incident safety procedures are increasingly dependent on maintaining a continuous commo connection to everyone operating within ______________.
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Definition
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