| Term 
 | Definition 
 
        | - controls assets of an organization |  | 
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        | Term 
 
        | What are 4 ethics of business? |  | Definition 
 
        | 1. treat all parties fair 2. set guidelines for interactions with suppilers 3. No conflicts of interest 4. Code of conduct |  | 
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        | Term 
 
        | What is the prudent buyer principle's responsibility to the organization? |  | Definition 
 
        | - obtain the best value for the organization including: clinical outcomes, quaility, not necessarily the cheapest and total cost |  | 
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        | Term 
 
        | What is the vendor policy? |  | Definition 
 
        | - establishes guidelines for facility access, how outside vendors interact with staff - describes process for presenting business opportunities - potential conflicts of interest (requires disclosed statement) - describes penalities for violation - addresses what is acceptable for gifts |  | 
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        | Term 
 
        | How should you handle potential conflicts of interest? |  | Definition 
 
        | - requires a disclosed statement, including relationships and any payments to physicians public on their websites |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | - Any sequence of processes involved in the production and distribution of a commodity |  | 
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        | Term 
 
        | What are some links in the supply chain? |  | Definition 
 
        | -Tier 2 Suppliers: raw products -Tier 1 Manufacturer: finished product -Broker -Distributor -Hospital -Inventory - Internal Distribution System -Physician -Nurse - Patient |  | 
        |  | 
        
        | Term 
 
        | What are some of the risks at the beginning of the supply chain? |  | Definition 
 
        | - outsourcing - offshoring - outsourcing offshore |  | 
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        | Term 
 
        | What is the difference between outsourcing and offshoring? |  | Definition 
 
        | - Outsourcing is a contract for a specific function of business to an outside firm - Offshoring is when a US company moves a specific function or component abroad |  | 
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        | Term 
 
        | What are some problems with outsourcing and offshoring? |  | Definition 
 
        | - May increase prices to poor synergies - if relationship is terminated it may cost more to bring back home - different tax structure in other countries - challenges with other governments - poor infrastructure - intellectual property theft - unstable political climates - quality problems |  | 
        |  | 
        
        | Term 
 
        | What 2 countries have a large percentage of pharmaceutical plants? |  | Definition 
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        | Term 
 
        | What is the role of the distributor or the dealer? |  | Definition 
 
        | - Allows buyers to aggregate purchases to a single vendor rather than hundreds. -Consolidates and streamlines purchasing process - reduces the cost of doing business |  | 
        |  | 
        
        | Term 
 
        | What is official assest inventory? |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | What is unoffical inventory? |  | Definition 
 
        | - expensed while it's sitting on the shelf |  | 
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        | Term 
 
        | What is the purpose of increasing inventory turns? |  | Definition 
 
        | - reduce the on-hand inventory - eliminates waste as new technology is brought in   |  | 
        |  | 
        
        | Term 
 
        | What does Inventory Management Systems do? |  | Definition 
 
        | - manages inventory levels - tracks usage - generates orders to replenish product |  | 
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        | Term 
 
        | What is the benefit of vendor consolidation? |  | Definition 
 
        | - reduces purchase orders, invoices, and transactional costs |  | 
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        | Term 
 
        | What is a benefit of product standardization? |  | Definition 
 
        | - reduces stock keeping units - drives better pricing through increased volume and commitment |  | 
        |  | 
        
        | Term 
 
        | What is included in a Bid or proposal? |  | Definition 
 
        | - Products, equipment, and services  - determining requirements/specifications - estimating contract value - qualification of the vendors. |  | 
        |  | 
        
        | Term 
 
        | What is a request for quotation or proposal process? |  | Definition 
 
        | - Method of soliciting pricing and other information from multiple suppliers as part of a contracting process |  | 
        |  | 
        
        | Term 
 
        | What is a value analysis and what is included in it? |  | Definition 
 
        | - Its a product evaluation - It includes... evaluation criteria, measuring clinical outcome, acceptability vs preference, summary and recommendation - We look at not only the cost but the total value a product brings as related to quality of outcome and the total cost. |  | 
        |  | 
        
        | Term 
 
        | What is a financial/ cost analysis? |  | Definition 
 
        | - compared to the current cost - projected cost over the duration of contract term - total cost of purchase/ownership: including associated costs and reimbursment, contribution to the bottom line - labor impact |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | - Price - specification - utilization/volume - commitment - market share |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | - clearly defining requirements that will get the job done - need vs want - acceptability vs preference (focus on acceptability) - fitting the right product with the right need |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | -The frequency of use, the needed volume. - It helps to eliminate waste and prevents redundancy |  | 
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        | Term 
 
        | What is a purchasing contract? |  | Definition 
 
        | A commitment between 2 or more parties where one party (buyer) commits to purchase goods and/or services from the other party (seller). |  | 
        |  | 
        
        | Term 
 
        | What is a group purchasing organization? |  | Definition 
 
        | - A group of buyer organizations (hospitals) working together to negotiate and award contracts that result in savings to the participants and improved efficiencies for the suppliers. |  | 
        |  | 
        
        | Term 
 
        | What are contract components? |  | Definition 
 
        | - commitment to purchase: contract term, firm pricing periods - scope of contract: products, contract prices - Performance & service levels |  | 
        |  | 
        
        | Term 
 
        | How does a manfacturer contract? |  | Definition 
 
        | - either through Group purchasing Organization or Direct |  | 
        |  | 
        
        | Term 
 
        | What contracts do dealers have?   |  | Definition 
 
        | - they have multiple contracts - they assign the account to a specific contract pricing - they report back sales by account to manufacturer |  | 
        |  | 
        
        | Term 
 
        | What are 3 strategies drug companies use to improve their drug discovery economics?  |  | Definition 
 
        | 1. Improved Research techinques 2. Perform research and development in other countries 3. Leave the risky research to small biotech companies |  | 
        |  | 
        
        | Term 
 
        | What are some improved research techniques? |  | Definition 
 
        | - combinatorial chemistry - genomics - pharmacogenomics - expansion of drug trial settings |  | 
        |  | 
        
        | Term 
 
        | What are the growth strategies? |  | Definition 
 
        | - mergers & acquisitions - partnering |  | 
        |  | 
        
        | Term 
 
        | What is combinatorial chemistry? |  | Definition 
 
        | - The process of machines creating thousands of molecules by mixing & matching chemical building blocks - A "hit" occurs when a molecule reacts with the disease in the right way. |  | 
        |  | 
        
        | Term 
 
        | In combinatorial chemistry, the machines can only work with liquids. What kind of problems does this cause?            |  | Definition 
 
        | - the solution breaks down the compound - the compound settles, so the sample drawn is useless. - also the molecules formed are too large for humans |  | 
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        | Term 
 
        | What are the critiques of combinatorial chemistry? |  | Definition 
 
        | - The machines lack intellectual creativity and intuition - failed to create a FDA approved drug through the end of 2002. |  | 
        |  | 
        
        | Term 
 
        | What is Lipinski’s rule and why was it developed? |  | Definition 
 
        | - Lipinski's rule is a list of complex technical traits that make it hard for humans to absorb - It was developed to optimize results of machine made drugs |  | 
        |  | 
        
        | Term 
 
        | Why start drug trials in a hospice setting? What are some issues with this? |  | Definition 
 
        | - People are surviving longer with serious illnesses and have more need for symptom relief. - Some problems with this are lack of research staff, structure, bias, and ethics |  | 
        |  | 
        
        | Term 
 
        | What might drug companies due to help decrease the rising debt?  |  | Definition 
 
        | - US pharmaceutical companies purse acquisitions to help offset the upcoming generic competition |  | 
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        | Term 
 
        | Where are there a significant number of patent increases? Which is emerging as a key pharmaceutical market and has increased RD?  |  | Definition 
 
        | - In China, India, and Korea - China |  | 
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        | Term 
 
        | How do pharmaceutical companies need to change the way that they operate? |  | Definition 
 
        | - invest more in research - understand and demonstrate the value of their product - lower the cost of distribution - provide value-added services to customers |  | 
        |  | 
        
        | Term 
 
        | What are the major changes forecasted by PricewaterhouseCoopers? |  | Definition 
 
        | - Blockbuster sale model will disappear and replaced by integrated packages of medicines and services - compliance monitoring will become more prevalent - shift from treatment to prevention - new technologies will drive R&D - shift from made to forecast drugs to made to order therapies - direct to consumer distribution channels will diminish the role of wholesalers |  | 
        |  | 
        
        | Term 
 
        | What is genomics and what is its role in drug research and development? |  | Definition 
 
        | Genomics is the study of genes and there function. New biological targets have discovered for the development of drugs |  | 
        |  | 
        
        | Term 
 
        | What is pharmacogenomics? Is it financially worthwhile?  |  | Definition 
 
        | - the science of understanding the relationship between an individuals genetic make-up and their response to drug treatment     |  | 
        |  | 
        
        | Term 
 
        | What are the new FDA rules for drug labels?  |  | Definition 
 
        | - summary of important information at the top - table of contents section - new section on how physicians can counsel patients - prescribing information made more prominent - inclusion of data that won FDA approval |  | 
        |  | 
        
        | Term 
 
        | What things are included in the FDA Drug safety initiative? |  | Definition 
 
        | - Communication with the public: drug safety newsletter, consumer education - Creation of drug safety over sight board - Fact sheet and press release |  | 
        |  | 
        
        | Term 
 
        | What is the purpose of the international serious adverse event consortium? |  | Definition 
 
        | - collaboration on research outside of competition - the goal is to find genetic predictors of serious but rare diseases. - the side effects are rare and any one company doesnt have enough cases to determine risk factors |  | 
        |  | 
        
        | Term 
 
        | What is GIVE and what is its purpose?  |  | Definition 
 
        | - generic initiative for value and efficiency - increase the number and variety of products available for patients and providers |  | 
        |  | 
        
        | Term 
 
        | How are insurance companies addressing rising health care costs?  |  | Definition 
 
        | - increased cost sharing by the patients: higher deductibles, copays, and premiums - modified benefit offerings: increased prior authorization for medical procedures and drugs |  | 
        |  | 
        
        | Term 
 
        | What is the mission of PhRMA? |  | Definition 
 
        | - To support young scientists and encourage them to purse careers in research and education related to drug discovery |  | 
        |  | 
        
        | Term 
 
        | What are some challenges for Michigan Medicaid?  |  | Definition 
 
        | - Budget deficits - enrollement tracks with unemployment rate - aging MI population- long term care |  | 
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        | Term 
 
        | What are the managed care trends? |  | Definition 
 
        | - increased focus on biologics - increased pressure from employers for options to cut healthcare costs |  | 
        |  | 
        
        | Term 
 
        | List and describe the different types of rebates  |  | Definition 
 
        | Basic Rebate: 15% of the AWP Price Inflation Rebate: equal to the full amount by which AWP increases Generic Rebate: flat 11% of the AWP MI Medicaid Supplemental Rebate    |  | 
        |  | 
        
        | Term 
 
        | What are the steps in the medication process?  |  | Definition 
 
        | - Prescribe - Dispense - Administer -Monitor -Assess |  | 
        |  | 
        
        | Term 
 
        | What medical instrument causes the most harm in the health care setting? |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | How many preventable errors are there in a year? How much do these increase costs?  |  | Definition 
 
        | - 1.5 million adverse drug reactions a year - 3.5 Billion in extra costs |  | 
        |  | 
        
        | Term 
 
        | What is the highest source of preventable errors? |  | Definition 
 
        | - Prescribing 56% - Administration 34% - Transcription 6% -Dispensing 4% |  | 
        |  | 
        
        | Term 
 
        | What are some types of medication errors? |  | Definition 
 
        | 1. Incomplete patient information 2. Administration Errors 3. Prescribing Errors: illegible handwriting 4.Lack of communication between caregivers 5. Drug interactions, allergies |  | 
        |  | 
        
        | Term 
 
        | Why the disparity in the US health care system?  |  | Definition 
 
        | - fragmented health care system: no sharing of health care information - most medical information is still paper based - Technology has focused on billing systems and registration systems |  | 
        |  | 
        
        | Term 
 
        | Who/What is influencing the change in automating the medication process? |  | Definition 
 
        | - Government Incentives - Leap Frog Group: large corporations - Joint Commission: national patient safety goals -HIPAA: standardized data exchange and privacy - $$$$$: ADE are expensive |  | 
        |  | 
        
        | Term 
 
        | What are the Joint Commission’s national patient safety goals?  |  | Definition 
 
        | - increase accuracy of patient identification - increase communication between caregivers - increase safety of medication use |  | 
        |  | 
        
        | Term 
 
        | What are the barriers to implementation of computerized health care systems? |  | Definition 
 
        | - high cost in a low margin environment - Healthcare IT expenditures are only 5% of the yearly budget, and average 20% - Reluctance to change - Industry standards are lacking: Barcodes and data interoperability |  | 
        |  | 
        
        | Term 
 
        | What are some problems with existing medication process?  |  | Definition 
 
        | - Complete patient information is not available - orders are incorrect - Time lag in transmission of orders - Need to transcribe paper based drug orders - physicians are often unaware of plan preferences or the costs of what they prescribe |  | 
        |  | 
        
        | Term 
 
        | What are the benefits of computerized physician order entry? |  | Definition 
 
        | - increased legibility - standardization - Drug/drug or drug/allergy checking - Rules and alerts |  | 
        |  | 
        
        | Term 
 
        | When computerized physician ordering systems are used what is the rate decrease in ADEs?  |  | Definition 
 
        | 81% - Physician malpractice insurance agencies are willing to reduce premiums to pay for the system |  | 
        |  | 
        
        | Term 
 
        | How can we fix dispensing errors?  |  | Definition 
 
        | - pharmacist verfication - use of online drug database - Automation of dispensing process   |  | 
        |  | 
        
        | Term 
 
        | How can we solve administration errors? |  | Definition 
 
        | - Point of Care Solution: Barcodes - Verification of the 5 rights: Right patient right drug right dose right route right time |  | 
        |  | 
        
        | Term 
 
        | What are the barriers to barcodes?  |  | Definition 
 
        | - non standard symbology - expense - process change - lack of industry prepared bar coded package - barcoding small UD packages |  | 
        |  | 
        
        | Term 
 
        | What are the benefits of bar coding medication administration? |  | Definition 
 
        | - improved accuracy and patient safety - increased documentation efficiency - increased charge capture accuracy - enhanced pharmacy nursing communication |  | 
        |  | 
        
        | Term 
 
        | What is the benefit of telemedicine?  |  | Definition 
 
        | - exchange health information and provide health care services across geographic barriers - helpful in a shortage of intensive care specialists - potential to increase access to larger numbers of patients |  | 
        |  | 
        
        | Term 
 
        | What is the assess portion in the medication process? |  | Definition 
 
        | - process of identifying the most accurate list of all medications a patient is taking |  | 
        |  | 
        
        | Term 
 
        | What are the benefits of E-prescribing? |  | Definition 
 
        | - reduces medication errors - avoid the costs of adverse drug events - savings in prescribing and dispensing time |  | 
        |  | 
        
        | Term 
 
        | What is personalized medicine?  |  | Definition 
 
        | - direct relevance of genetics to human disease and drug metabolism - clinical action will be decided based on phenotypic and genotypic |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | - the most visited health care facility by patients -  a lot of patient interaction - exciting new areas for pharmacists - career path can go in many directions |  | 
        |  | 
        
        | Term 
 
        | What are some challenges faced by community pharmacies? |  | Definition 
 
        | - the rising health care costs - the competition for resources and work load - hiring the right people - the evolving role of the community pharmacist |  | 
        |  | 
        
        | Term 
 
        | What is increasing the pharmacy workload? |  | Definition 
 
        | - increased drug promotion: direct to consumer advertising - New drugs: more new drugs are on the market -Medicare Part D: increased accessibility to prescription drugs by seniors -The aging population |  | 
        |  | 
        
        | Term 
 
        | How is the supply of pharmacists? |  | Definition 
 
        | - Demand is greater than supply - demand may increase with more pharmacists going into part time positions - demand may also increase with the increased availability of professional opportunities for pharmacists outside the traditional setting |  | 
        |  | 
        
        | Term 
 
        | What trends are driving the rising health care costs? |  | Definition 
 
        | - increased drug utilization: eldery 65+ increased use, increased access to prescription drugs - cost of specialty pharmaceuticals: new biotech drugs - fragmented healthcare system - Technological Innovation |  | 
        |  | 
        
        | Term 
 
        | How is the role of the pharmacist evolving? |  | Definition 
 
        | - shift from dispensers to providing medication information and other services, including administering immunizations, community outreach programs, medicare advisors |  | 
        |  | 
        
        | Term 
 
        | How do you retain the right people? |  | Definition 
 
        | - pay and benefits - management - working conditions |  | 
        |  |