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Finals
Chapter 15
24
Communication
Undergraduate 2
05/11/2015

Additional Communication Flashcards

 


 

Cards

Term
persuasive speech
Definition
speech whose message attempts to change or reinforce an audience's thoughts, feelings, or actions
Term
question of fact
Definition
question that addresses whether somethings is verifiably true or not
Term
question of value
Definition
question that addresses the merit or morality of an object, action, or belief
Term
question of policy
Definition
question that addresses the best course of action or solution to a problem
Term
gain immediate action
Definition
encourage and audience to engage in a specific behavior or take a specific action
Term
call to action
Definition
explicitly request that an audience engage in some clearly stated behavior
Term
gain passive aggreement
Definition
asks audience members to adapt a new position without also asking them to act in support of that position
Term
problem-solution organization
Definition
organizational pattern that focuses on persuading an audience that a specific problem exists and can be solved or minimized by a specific solution
Term
problem-cause-solution organization
Definition
organizational pattern that focuses on identifying a specific problem, the cause of that problem, and a solution to the problem
Term
causal organization
Definition
organizational pattern that is based on a cause-and-effect relationship that can develop in two ways; moving from cause to effect or from effect to cause
Term
narrative orgnization
Definition
organizational pattern that uses one or more stories to construct an argument
Term
comparative advantages organization
Definition
organizational pattern that illustrates the advantages of one solution over others
Term
Monroe's motivated sequence
Definition
step-by-step process used to persuade audiences by gaining attention, demonstrating a need, visualizing beneficial results, and calling for action
Term
elaboration likelihood model (ELM)
Definition
explains that receivers process persuasive messages in either a central processing or a peripheral processing route depending on how motivated the audience is to think critically about a message
Term
credibility
Definition
an audience's perception of a speaker's competence and character
Term
competence
Definition
an audiences's view of a speaker's intelligence, expertise, and knowledge of a subject
Term
character
Definition
an audience's view of a speaker's sincerity, trustworthiness, and concern for his or her well-being
Term
initial credibility
Definition
the credibility a speaker has before giving a speech
Term
derived credibility
Definition
credibility a speaker develops during speech
Term
terminal credibility
Definition
credibility given to a speaker at the end of a speech
Term
common ground
Definition
similarities, shared interests, and mutual perspectives help by a speaker and his or her audience
Term
two-sided message
Definition
persuasive strategy that addresses both sides of an issue, refuting one side to prove the other is better
Term
counterarguments
Definition
arguments against the speaker's own position
Term
fear appeal
Definition
threat of something undesirable happening if change does not occur
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