Shared Flashcard Set

Details

Finals
Chapter 1
25
Communication
Undergraduate 2
05/11/2015

Additional Communication Flashcards

 


 

Cards

Term
civility
Definition
care and concern for others, thoughtful use of words and language, and the flexibility to see the many sides of an issue
Term
public dialogue
Definition
ethical and civil exchange of ideas and opinions among communities about topics that affect the public
Term
ethical public speaker
Definition
speaker who considers the moral impact of his or her ideas and arguments on others when involved in the public dialogue
Term
intrapersonal communication
Definition
communication with ourselves via the dialogue that goes on in our heads
Term
interpersonal communication
Definition
communication with other people that ranges from the highly personal to the highly impersonal
Term
group commincation
Definition
communication among members of a team or a collective about topics such as goals, strategies, and conflict
Term
mass communication
Definition
communication generated by media organizations that is designed to reach large audiences
Term
public communication
Definition
communication in which one person gives a speech to other people, most often in a public setting
Term
audience centered
Definition
considerate of the positions, beliefs, values, and needs of an audience.
Term
speaker
Definition
person who stimulates public dialogue by delivering an oral message
Term
message
Definition
information conveyed by the speaker to the audience
Term
encoding
Definition
translating ideas and feelings into words, sounds, and gestures
Term
decoding
Definition
translating words, sounds, and gestures into ideas and feelings in an attempt to understand the message
Term
audience
Definition
complex and varies group of people the speaker addresses
Term
channel
Definition
means by which the message is conveyed
Term
noise
Definition
anything that interferes with understanding the message being communicated
Term
feedback
Definition
verbal and nonverbal signals an audience gives a speaker
Term
context
Definition
environment or situation in which a speech occurs
Term
communication apprehension
Definition
level of fear or anxiety associated with either real or anticipatated communication with another person or persons
Term
trait anxiety
Definition
apprehensions about communicating with others in any situation
Term
state/situation anxiety
Definition
apprehension about communicating with others in a particular situation
Term
systematic desensitization
Definition
technique for reducing anxiety that involves teaching your body to feel calm and relaxed rather than fearful during speeches.
Term
visualization
Definition
process in which you construct a mental image of yourself giving a successful speech
Term
cognitive restructuring
Definition
process that helps reduce anxiety by replacing negative thoughts with positive ones, called affirmations
Term
affirmations
Definition
positive, motivating statements that replace negative self-talk
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