Term
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Definition
| Creating a plan in conjunction with the client specific to their needs/goals |
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Term
| 6 Common barriers that prevent workers from understanding and helping client and from being able to take full advantage of the plans being developed for them |
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Definition
Mental Retardation
Mental Illness
Language
Culture
Disability
Lack of resources
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Term
| When preparing for a service planning conference/meeting, what are the three goals for the meeting |
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Definition
Diagnosis
Level of Case Management
Services |
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Term
| When preparing to present your case at a service planning conference/meeting, the elements of your presentation will include the following information |
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Definition
Why the client came to the agency. Where were the presenting problems?
How the client presented in the assessment interview
What the client indicated are his goals and expectations
Additional relevent information that would have bearing on the disposition of this case
Your impressions and recommendations |
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Term
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Definition
| The date you expect goals to be met |
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Term
| The target date is influenced by two factors |
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Definition
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Term
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Definition
| the date you expect to review this specific service in the plan to see if the plan is actually working. |
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Term
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Definition
| Record/ chart assembled from various forms and contacts of a client that is entered into the system. This form is lies on top of all the other information and contains essential information for anyone who might need access to it quickly |
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Term
| List the order of assemblign a chart as discuessed in the chapter |
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Definition
- Face Sheet
- Inquirty and referral form
- Verification letter
- Assessment form and/or social history
- Release of information forms
- Service Plan
- Referrals
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Term
| Specific State and Federal government requirements for documentation |
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Definition
Use black ink
Never use pencil or correction fluid
All note must be legible
Sign do no initial every note
After signature, add the tdate the note was written. It should be on or as close to the date as possible |
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Term
| How to correct a mistake in a note |
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Definition
Draw a line through the error- whether it is a letter, word, phrase, or entire paragraph
Write the word error above the line
Write the correction next to the word error |
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Term
| Documentation:The Finish Touches |
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Definition
Avoid Hostility
Document your interaction with the client
Document Significant aspects of the contact
Be clear and precise
use quotations
Avoid contradictions
Use Language clients can understand
Accurately describe disabilities |
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Term
| Monitoring your cases on your caseload is important for several reasons. Name two reasons discussed in Chapter 25 |
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Definition
1st, it is generally required that you document that you have monitored your cases in order for your agency to be reimbursed for your time
Allows you to spot and address problems early |
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Term
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Definition
| ongoing review of clients' participation in the services to which they were referred. |
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Term
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Definition
Talking to clients reguraly to see if they are making progress
Contacting people in other agencies or programs that are primarily responsible for your clients meeting their goals in their service plans.
Contacting other people, agencies, and services involved with the client. like parents, teachers nshit |
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Term
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Definition
| is a term used to mean the case manager went back to check on things after a contact with client |
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Term
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Definition
Respond Immediately
Construct the best course of action under the present circumstances
Listen to your client
Help your client to begin to look ahead |
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Term
| Writing goals: The goal is the result of the or intervention |
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Definition
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Term
| Writing goals: ______ is the subject of the goal |
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Definition
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Term
| Writing goals: The goal is written in _____ sentence |
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Definition
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Term
| Goals are written in the _______ |
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Definition
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Term
Which goal is written the best...
1. Susan will look into medical assistance for her family
2. Susan will obtain medical assistance for her family |
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Definition
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Term
| Everygoal must have at least ___ objectives |
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Definition
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Term
| Every objective should have ___________ |
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Definition
| Target Date-date in which u and client expect their goals to be reached |
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Term
| Explain the difference between a treatment objective and a treatment intervention |
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Definition
The treatment objective is the change in behavior
The treatment intervention is the treatment give by the worker that will be used to help reach goals |
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Term
| Give an example of a short goal and some objectives for that goal |
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Definition
Paul will learn how to manage his medications by Februrary 15,2008 as evidenced by:
1. Paul will attend Medication Management group twice a week
By January 15 2008 paul will ask for his medication without prompting |
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Term
| When with whether a client might hurt somebody REMEMBER... |
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Definition
| Find out what your legal obligations are if a client tells you he/she is going to hurt a specific person |
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Term
| What too look for in the case record when assessing a client's potential for violent behavior |
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Definition
-A diagnosis that includes violent or impulsive behavior
- A previous history of violent behavior
-A history of substance abuse
-An injury to the head
-An injury to the central nervous system
-A previous history of physical abuse by others
-A previous history of suicidal behavior
-A previous history of delusions or hallucinations- particulary command hallucinations |
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Term
Whether A client might hurt him/herself
Rembemer 3 things |
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Definition
Talking to a client about his/her suicidal thoughts makes it less likely that he/she will kill him/herself
You must find out what your legal obligations are if a client tells you he/she is thinking about killing him/herself
Most people who are thinking about killing themselves dont really want to do it |
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Term
| Six things you need to find out if a client tells you he/she is thinking about killing him/herself |
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Definition
1. When did he/she last have a thought about kill him/herself?
2. How often does he/she think about killing him/herself?
3. How comforting do these thoughts seem to him/her?
4. Has he/she made a previous suicide attempt?
5. Does he/she now have a plan to kill him/herself?
6. Can he/she carry out the plan?
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