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| refers to listening attentively to what i said and reiterating what was understood from the message |
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| refers to attending to a message strictly for the purpose of understanding |
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| means listening to infer waht the speaker actually thinks, believes, or feels; listening to how and to what is said, "read between the lines" |
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| means lisening to feel better, to get a matter resolved to help somoene feel better or to release tension or emotion |
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| refers to listening to distinguish between facts, information and opinions. A fact represents that which has been observed evaluated, examined or investigated without any judgement attached. an opinion refers to one's judgement about a topic; generally makes an evaluation and uses ethics |
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| refers to listening for enjoyment, such as to music, stories, or one's voice or syntax |
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| refers to listening and responding to a person's verbal message from the experience of the listenr than from the source, felling sorrow for the source |
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| means listening to a source and responding to his or her experience or presented info. the listener will ask questions to discover why the sender feels as he or she does |
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| imiatate listening; appears to be attentive. nod, smile and give eye contact at the appropriate times, as well as use polite facades to display thoughts that are germane to what speaker shares |
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| monopolizes the convesation by expressing their ideas without giving much time for others to do likewise. they listen to themselves more and to others less giving others time to speak when they need to get their breath |
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| responds only to the parts of a message that inerest them, otherwise they don't pay attention; reject the message |
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| listen until the speaker talks about a subject they wish to avoid. when this happens, they stop focusing on the mssage |
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| see innocent comments as personal attacks |
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| listen to gather information for the purose of attacking one's statements |
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| accumulation of perceptions (observations) one has about himself or herself. "self image" |
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| means the picture one has about himself or herself |
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| means the attitude one has about the self; how he or she feels about the self |
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| refers to the manipulation of the image one presents to others in his/her interpersonal interactions |
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| are concerned with the impressions of others and adjust their behaviors in accordance to feedback they receive |
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| are not concerned with images they display rather express their feelings and thoughts opnely without trying to manipulate the creations |
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| refers to communicationg info about yourself to another person |
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| self develops through interplay or interaction with others |
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| one would look at the images of himself or herself that others reveal to him or her through their behaviors and especially through the way they treat him or her |
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hearing - listening to sounds
listening - receiving construcing meaning form and responding spoken or nonverbal messages |
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| task oriented leader (autocratic) |
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| one who uses more direct control over the group. he/she takes charge of determining the statement of the question, analyzing the problem , roles each group should play etc. "authoritarian" |
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| makes suggestions about questions, procedures and roles members will pla. he encourages group participation to each goals. hence group members feel comfortable expressing themselves amy modify the eaders suggestions. listens, encourages, facilitates, clarifies, stimulates and supports the group. "democratic" |
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| situational leadership theory |
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| suggest that a good leader is flexible and can change styles when needed |
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| one who surrenders his or her authority or power to be shared equally by group members |
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| charismatic, inspires followers to exceptional performance, enthusiasm and loyalty |
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| instrumental communication |
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| purpose of completing a task, business |
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| communication that refers to small talk, to share ideas, feelings, plats etc |
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| communication that means process by which information meanings and feelings are shared by persons through the exchange of verbal messages |
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| communication that occurs without the use of words |
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| term that explains how nonverbal behavior gives meaning to the verbal. it is the message about the message |
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| intrapersonal cmmunication |
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| transmission of messages to onelsef mentally; mental conversations about plans, decisions, reminders, likes or dislikes, or cognitive dissonance |
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| communication where a message that is sent to a number people. usually structures and should be prepared well. somtimes require formal language |
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| small group communication |
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| communication with 5-7 persons who work togehter to solve problems or make decisions |
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| interpersonal communication |
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| communication where the process of coordinating meaning between at least two people in a situation that allows mutual oppurtunities for both speaking and listening; relationship friendship and romatnic |
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| communication that may occur between 3 or more persons 000 employer or teacher parents or siblings |
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| communication that is transimitted to or with a large group of poeple; television, newspaper, magazines, dvds, books |
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| model where messages are sent through some channels; what is missing is feedback |
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| field of experience model |
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| model that suggests that communication is one way person uses frame of reference to rceive and interprets message |
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| both sender and receiver both react during communication process but not simultaneously, pager/phone/emails |
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| model in which sender and receiver communicate at the same time and keeps going and irreversible |
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