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Final Exam Review
INFO 364
36
Business
Undergraduate 3
05/06/2013

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Term
Chapter 15
Definition
Term
Qualitative Vs. Quantitative Forecasting
Definition
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Term
Forecasting Approaches
Definition
Qualitative:
1. Panel consensus
2. Delphi method
3. Historical analogy
4. Market research

Quantitative
->Time Series
1. Moving average
2. Weighted moving average
3. Exponential smoothing

->Causal Relationship
1. Regression
Term
Strategic Forecasts
Definition
Medium and long-term forecasts that are used to make decisions related to design and plans for meeting demand.
Term
Tactical Forecasts
Definition
Short-term forecasts used as input for making day-to-day decisions related to meeting demand.
Term
Dependent Demand
Definition
Requirements for a product or service caused by the demand for other products or services. This type of internal demand does not need a forecast, but can be calculated based on the demand for the other products or services.
Term
Independent Demand
Definition
Demand that cannot be directly derived from the demand for other products.
Term
Time Series Analysis
Definition
A type of forecast in which data relating to past demand are used to predict future demand.
Term
Linear Regression Forecasting
Definition
A forecasting technique that assumes that past data and future projections fall around a straight line.
Term
Exponential Smoothing
Definition
A time series forecasting technique in which each increment of past demand data is decreased by (1-⍺).
Term
Smoothing Constant Alpha (⍺)
Definition
The parameter in the exponential smoothing equation that controls the speed of reaction to differences between forecasts ad actual demand.
Term
Smoothing Constant Delta (δ)
Definition
An additional parameter used in an exponential smoothing equation that includes a adjustment for trend.
Term
Mean Absolute Deviation (MAD)
Definition
The average forecast error using absolute values of the error of each past forecast.
Term
Mean Absolute Percent Error (MAPE)
Definition
The mean absolute deviation divided by the average demand. The average error expressed as a percentage of demand.
Term
Tracking Signal
Definition
A measure that indicates whether the forecast average is keeping pace with any genuine upward or downward changes in demand.
Term
Chapter 17
Definition
Term
Inventory
Definition
The stock of an item or resource used in an organization.
Term
Independent/Dependent Demand
Definition
Independent- Demands for various items are unrelated to each other.

Dependent- The need for any one item is a direct result of the need for some other item, usually an item of which it is a part.
Term
Single-Period Inventory Model Examples
Definition
1. Hotel reservations
2. Overbooking of airline flights
3. Ordering of fashion items
4. Any type of one-time order (T-shirts for a sporting event)
Term
Fixed-Order Quantity Models (Q-Model)
Definition
An inventory control model where the amount requisitioned is fixed and the actual ordering is triggered by inventory dropping to a specified level of inventory.

-favors more expensive items because avg inventory is lower
Term
Fixed-Time Period Models (P-Model)
Definition
An inventory control model that specifies inventory is ordered at the end of a predetermined time period. The interval of time between orders is fixed and the order quantity varies.

-has a larger avg inventory because it must also protect against stockout during the review period
Term
Inventory Position
Definition
The amount on-hand plus on-order minus back-ordered quantities. In the case where inventory has been allocated for special purposes, the inventory position is reduced by these allocated amounts.
Term
Safety Stock
Definition
The amount of inventory carried in addition to the expected demand.
Term
Cycle Counting
Definition
A physical inventory-taking technique in which inventory is counted on a frequent basis rather than once or twice a year.
Term
Chapter 11
Definition
Term
Strategic Sourcing
Definition
The development and management of supplier relationships to acquire goods and services in a way that aids in achieving the immediate needs of a business.
Term
Vendor Managed Inventory
Definition
When a customer allows the supplier to manage an item or group of items.
Term
Bullwhip Effect
Definition
The variability in demand is magnified as we move from the customer to the producer in the supply chain.
Term
Functional Products
Definition
Staples that people buy in a wide range of retail outlets, such as grocery stores and gas stations.
Term
Innovative Products
Definition
Products such as fashionable clothes and personal computers that typically have a life cycle of just a few months.
Term
Outsourcing
Definition
Moving some of a firm's internal activities and decision responsibility to outside providers.
Term
Logistics
Definition
Management functions that support the complete cycle of material flow: from the purchase and internal control of production materials; to the planning and control of work-in-process; tot he purchasing, shipping, and distribution of the finished product.
Term
Inventory System
Definition
The set of policies and controls that monitor levels of inventory and determine what levels should be maintained, when stock should be replenished, and how large orders should be.
Term
Manufacturing Inventory
Definition
Generally refers to items that contribute to or become part of a firm's product output.

Classified into:
-Raw materials
-Finished products
-Component parts
-Supplies
-Work-in-process
Term
Purposes of Inventory
Definition
1. To maintain independence of
operations
2. To meet variation in product demand
3. To allow flexibility in production
scheduling
4. To provide a safeguard for
variation in raw material delivery
time
5. To take advantage of economic
purchase order size
Term
Inventory Costs
Definition
1. Holding (or carrying) costs
-Costs for storage, handling,
insurance, etc.

2. Setup (or production change) costs
-Costs for arranging specific
equipment setups, etc.

3. Ordering costs
-Costs of someone placing an
order, etc.

4. Shortage costs
-Costs resulting from stock out
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