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Final Exam Org. Comm.
Org Comm. Final
30
Business
Undergraduate 1
05/01/2014

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Cards

Term
Primary Research
Definition
relies on first hand data you collect yourself - only used when secondary data is not sufficient
Term
Secondary Research
Definition
information others have gathered and published previously
Term
the 3 types of primary reseach are:
Definition

observation

experimentation

normative survey research

Term
there are 2 types of secondary:
Definition

printed sources

electronic sources

Term
problem statement
Definition
the particular problem that is to be solved by the research (what?)
Term
statement of purpose:
Definition
the goal of the study and includes aims and objectives (why?)
Term
null hypthesis
Definition

statement too be proved true or false through research

states no difference will be found in the factors being studied 

-removes bias

Term
types of reports
Definition

formal vs informal

short vs long

informal vs anallytical

vertical vs lateral

internal vs external

periodic scheduled

functional

Term
define report
Definition
an orderly, objectice message used to convey information from one department (organization) to another department ( or organization) to assist in decision making or problem solving
Term
characteristics of reports
Definition
generally requested by a higher authority and often travel upward in an organization
Term
reports are logically ?
Definition
organized and objective
Term
reports are generally prepared for?
Definition
a limited audience
Term
the problem solving process:
Definition

recognize and define the problem

select a method of solution

(primary and secondary)

collect and analyze data

arrive at an answer

Term
what are proposals?
Definition
special types of reports
Term
internal proposals
Definition
a report written to justify or recommend courses of action taken in the company
Term
external proposals
Definition
a written description of how one organization can meet the needs of another by providing products or services
Term
solicited proposals
Definition
a proposal that is invited and initiated
Term
unsolicited proposal
Definition
is prepared by an individual or firm who sees a problem to be solved and submits a proposal
Term
proposals are used to...
Definition

show how one organization meet the needs of another

how goods or serviced can be provided

issued in response to a request or a calls for bids

to make decisions issuing contracts for work

Term
preparing a presentation:
Definition

determine purpose

identify major parts & locate supporting information

develop a strong opening and closing

Term
what are the parts of a presentation:
Definition

introduction

body

conclusion

Term

types of visuals: 

Multimedia

Definition
to project images and sound from a computer, the internet, or sound system
Term

types of visuals:

still projections flipchart

Definition
projecting unanimated images
Term

types of visuals:

board of flipboard

Definition
enhances group discussion and creates informal environment
Term

types of visuals:

hard copy

Definition
to arrange visual aids in a specific section of the presentation
Term

delivery methods:

memorized

Definition
written first and delivered verbatim
Term

delivery methods:

manuscript or scripted

Definition
written and read to the audience
Term

delivery methods:

inpromptu

Definition
not written at all because speaker does not have prior notice
Term

delivery methods:

extemporaneous

Definition
planned, preparted, rehearsed, but not written in detail
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