Term
|
Definition
develop more meaningful relationships
more confident
identify a problem and enact strategies
communicate with people different from you
better listener |
|
|
Term
|
Definition
positive first impression
highest ranking skill in prospective employees
builds interpersonal skills and teamwork
improves face-to-face and email communication |
|
|
Term
|
Definition
influence people
critical consumer of information
distinguish strong and weak claims
learn how to access, use, and critically evaluate info from a variety of sources
information and media literacy |
|
|
Term
|
Definition
the words we use
must be appropriate, clear, descriptive, powerful, and accurate |
|
|
Term
|
Definition
how we say words and use gestures
tone of voice, face, eyes, and body language
symbolic gestures; peace sign
detects sarcasm |
|
|
Term
|
Definition
| More powerful than verbal |
|
|
Term
| Benefits of Communication |
|
Definition
Personal
Professional
Social |
|
|
Term
|
Definition
| individual and collective actions designed to identify and address issues of public concern |
|
|
Term
|
Definition
extra adrenaline
senses more acute and aware
provides speakers with the necessary engery to give successful presentations
"butterflies" |
|
|
Term
| Communication Apprehension |
|
Definition
| an individual's fear or anxiety associated with real or anticipated communication with others |
|
|
Term
| Causes of Communication Apprehension |
|
Definition
Heredity
Learned Apprehension
Skills Deficit |
|
|
Term
|
Definition
situation-based apprehension
audience-based apprehension
context-based apprehension
childhood reinforcement |
|
|
Term
| Situation-based Apprehension |
|
Definition
| anxious because of a particular event at a particular time |
|
|
Term
| Audience-based Apprehension |
|
Definition
| anxious because of the individuals with whom we will be communicating |
|
|
Term
| Context-based Apprehension |
|
Definition
anxious in certain settings
-one-on-one, groups, meetings, public speaking |
|
|
Term
|
Definition
| something in a person's caused them to be anxious |
|
|
Term
|
Definition
| lack the skills and have no confidence to be a good public speaker |
|
|
Term
| Effects of Communication Apprehension |
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
| Managing Communication Apprehension |
|
Definition
Systematic Desensitization
Cognitive Restructuring
Visualization
Skills Training |
|
|
Term
| Systematic Desensitization |
|
Definition
|
|
Term
| Cognitive Reconstructuring |
|
Definition
| identify worst fears and think differently about them |
|
|
Term
|
Definition
| learning about the steps to plan and present a public speech |
|
|
Term
|
Definition
| a set of standards that offer guidance about the choices we make and explain why we behave as we do |
|
|
Term
|
Definition
| apply ethical standards to the messages we produce and consume |
|
|
Term
|
Definition
| applied to decision making |
|
|
Term
|
Definition
|
|
Term
|
Definition
ethical practice based on a value system
values of freedom of speech, the press, and religion |
|
|
Term
|
Definition
have a responsibility both to ourselves and to others to be open, gentle, compassionate, and critically reflective
consider implications of actions |
|
|
Term
|
Definition
| present someone else's work or ideas as if they were your own |
|
|
Term
|
Definition
global level
partial level |
|
|
Term
|
Definition
| taking entire passages or speeches |
|
|
Term
|
Definition
| using key words and phrases within your own speech |
|
|
Term
|
Definition
| occurs because of carelessness |
|
|
Term
Listening Process
HURIER Model |
|
Definition
Hearing
Understanding
Remembering
Interpreting
Evaluating
Responding |
|
|
Term
|
Definition
Physical Distractions
Mental Distractions
Factual Distractions
Semantic Distractions |
|
|
Term
| Physical Distractions to Listening |
|
Definition
|
|
Term
Mental Distractions to Listening
|
|
Definition
|
|
Term
Factual Distractions to Listening
|
|
Definition
|
|
Term
Semantic Distractions to Listening
|
|
Definition
| emotional response to particular words or concepts |
|
|
Term
|
Definition
topics that are of significance to you and your audience
allow you to contribute information that your audience would not normally know |
|
|
Term
|
Definition
a clear and concise sentance that provides an overview of your entire presentation
main points without using too many words
must be parallel |
|
|
Term
|
Definition
| composed of personal experiences, goals, values, attitudes, knowledge, beliefs, age, gender, culture |
|
|
Term
|
Definition
| required to attend a presentation |
|
|
Term
|
Definition
| attends a presentation with a particular interest in doing so |
|
|
Term
|
Definition
| age, sex, gender, sexual orrientation, cultural background, income, occupation, education, religion, group membership, political affiliation, place of residence |
|
|
Term
|
Definition
| allows interviewee to respond in-depth |
|
|
Term
|
Definition
| gives the interviewee a choice between options such as yes or no |
|
|
Term
|
Definition
Library Catalogs
Electronic Databases
Newspapers
General References
-Dictionaries, Encyclopedias, Collections of Quotations
Government Documents
Internet
Interviews |
|
|
Term
|
Definition
provide opinoin
slanted to one perspective
not fair to both sides
|
|
|
Term
|
Definition
| compare cases that share similar characteristics |
|
|
Term
|
Definition
| find same information from more than one source |
|
|
Term
|
Definition
| audience can doubt sources, so they doubt you |
|
|
Term
|
Definition
Chronological Order
Spatial Order
Topical Order
Causal Order |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
| cause-effect relationship |
|
|
Term
|
Definition
| signals the next point to be made |
|
|
Term
|
Definition
| words or phrases that demonstrate key relationships among ideas |
|
|
Term
|
Definition
| a brief statement of what the speaker will discuss |
|
|
Term
|
Definition
Rhetorical Question
Quotation
Startling Statement
Imagination
Tell a Story
Use Humor
Recent Event
|
|
|
Term
|
Definition
refer back to attention getter
emphasize close |
|
|
Term
|
Definition
| how does your topic relate to your audience |
|
|
Term
|
Definition
general and vague
EXAMPLE: the word dog (lab or bulldog) |
|
|
Term
|
Definition
| specific, detailed, and tangible |
|
|
Term
| Monroe's Motivated Sequence |
|
Definition
1. Attention
2. Need
3. Satisfaction
4. Visualization
5. Action |
|
|
Term
|
Definition
|
|
Term
|
Definition
| comparisons using like or as |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
sense of sound
SNAP!
CRACKLE!
POP!
BOOM! |
|
|
Term
|
Definition
| giving inanimate objects human traits |
|
|
Term
|
Definition
| explain what something is by describing what it is not |
|
|
Term
|
Definition
| beginning or end of sentances |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
Written Language
Data Graphs
Diagrams
Illustrations/ Paintings
Photographs
Films/Videos/Animations
Objects
|
|
|
Term
|
Definition
-Pie Chart
-Line Graph
-Bar Graph
-Data Graph |
|
|
Term
|
Definition
| Audience does not have access to outline or speaking notes so they must follow delivery |
|
|
Term
|
Definition
read directly off
teleprompter |
|
|
Term
|
Definition
prepared outline/ speaking notes
-classroom presentations |
|
|
Term
|
Definition
|
|
Term
|
Definition
No preparation
"off the cuff" |
|
|
Term
|
Definition
|
|
Term
|
Definition
| how a word is said and stressed |
|
|
Term
|
Definition
| the loudness or softness with which you speak |
|
|
Term
|
Definition
| quality or character of words |
|
|
Term
|
Definition
| varying your pitch to help communicate your ideas |
|
|
Term
|
Definition
vary the speed with which you speak
-pauses for emphasis or effect |
|
|
Term
|
Definition
| eye contact allows the speaker to communicate with the audience not talk at them |
|
|
Term
|
Definition
majority group
-becomes the focus of persuasion |
|
|
Term
|
Definition
| statement that is verifiable as true |
|
|
Term
|
Definition
a deeply held, stable conviction about what is good or bad, right or wrong with respect to human existence
-fairness, justice, freedom, love, security, and honesty |
|
|
Term
|
Definition
| what should be done, what law should be changed, or what policy should be followed |
|
|
Term
|
Definition
particular to the general
Alyssa is asian and a female.
Alyssa is a bad driver.
Women and Asians are bad drivers. |
|
|
Term
|
Definition
generalization to particular
-Killing people is wrong.
-Capital Punishment involves killing people.
-Therefore, capital punishment is always wrong. |
|
|
Term
|
Definition
|
|
Term
|
Definition
| Refers to rational proofs used to support arguments made in persuasive speech |
|
|
Term
|
Definition
|
|
Term
| Requirement for Democracy |
|
Definition
| engaged, informed citizens who know how to operate in today's informational world |
|
|
Term
|
Definition
| ability to find appropriate sources, analyze the material, evaluate the credibility of the sources, and to use and cite those sources ethically and legally |
|
|
Term
|
Definition
|
|
