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FESCO 6
Interpersonal Communications
19
Other
Professional
08/10/2011

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Term
Communication that that occurs between two people who have established a relationship.
Definition
Interpersonal Communications.
Term
Consists of casual language, casual non verbal clues, spontaneity and frequent changes in role from speaker to listener.
Definition
Interpersonal communication.
Term
WHAT ARE THE SIX BASIC ELEMENTS OF INTERPERSONAL COMMUCNICATION?
Definition
1. SENDER
2. MESSAGE
3. MEDIUM OR CHANNEL
4. RECEIVER
5. INTERFERENCE
6. FEEDBACK TO THE SENDER
Term
ORIGINATES A MESSAGE BY ENCODING OR TURNING THOUGHTS AND MENTAL IMAGES INTO WORDS.
Definition
SENDER
Term
THE MEANING, IDEA OR CONCEPT THE SPEAKER IS ATTEMPTING TO COMMUNICATE.
Definition
MESSAGE
Term
THE PATH A MESSAGE TAKES BETWEEN THE SENDER AND THE RECEIVER.
Definition
MEDIUM OR CHANNEL.
Term
RECEIVES AND DECODES OR INTERPRETS A MESSAGE.
Definition
RECEIVER.
Term
A FACTOR THAT PREVENTS THE RECEIVER FROM FULLY RECEIVING A MESSAGE.
Definition
INTERFERENCE.
Term
THE RESPONSE COMPLETES THE COMMUNICATION PROCESS, THIS IS CALLED?
Definition
FEEDBACK TO SENDER.
Term
WHAT ARE THE FIVE PURPOSES OF INTERPERSONAL COMMUNICATION.
Definition
1. LEARNING
2. RELATING
3. INFLUENCING
4. PLAYING
5. HELPING
Term
WHAT PERCENTAGE OF A MESSAGE IS VERBAL?
Definition
7%
Term
PHYSIOLOGICAL PROCESS THAT INVOLVES SOUND WAVES STRIKING THE EARDRUM
Definition
HEARING
Term
ACTIVE PART OF COMMUNICATION THAT INVOLVES ATTENDING, UNDERSTANDING, REMEMBERING, EVALUATING, RESPONDING.
Definition
LISTENING
Term
UNDERSTANDING INVOLVES WHAT ACTIONS?
Definition
1. ORGANIZING THE MESSAGE INTO A LOGICAL PATTERN

2. OBSERVING THE NON VERBAL CLUES TO HELP WITH THE MEANING OF THE MESSAGE

3. ASKING QUESTIONS TO CLARIFY THE MEANING OF THE MESSAGE.
Term
TAKING NOTES ASSISTS THE LISTENER IN WHAT PART OF THE COMMUNICATIONS PROCESS?
Definition
REMEBERING.
Term
CRITICALLY ANALYZING A MESSAGE TO DETERMINE ITS VALIDITY.
Definition
EVALUATING.
Term
VERIFIABLE DATA THAT CAN SUPPORT THE DECISION MAKING PROCESS.
Definition
FACTS
Term
A GENERALIZATION THAT MAY NOT BE VERIFIABLE WITHOUT ADDITIONAL DATA.
Definition
OPINION.
Term
WHAT ARE SOME BARRIERS TO LISTENING?
Definition
1. INFORMATION OVERLOAD
2. PERSONAL CONCERNS
3. OUTSIDE DISTRACTIONS
4. PREDJUDICE
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