| Term 
 
        | human resource management (HRM) |  | Definition 
 
        | the set of organizational activities directed at attracting, developing, and maintaining an effective workforce |  | 
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        | Term 
 | Definition 
 
        | reflects the organization's investment in attracting, retraining, and motivating an effective workforce |  | 
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        | Title VII of the Civil Rights Act of 1964 |  | Definition 
 
        | forbids discrimination on the basis of sex, race, color, religion, or national origin in all areas of the employment relationship |  | 
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 | Definition 
 
        | when minority group members meet or pass a selection standard at a rate less than 80% of the pass rate of majority group members |  | 
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        | Term 
 
        | Equal Employment Opportunity commission |  | Definition 
 
        | charged with enforcing Title VII of the Civil Rights Act of 1964 |  | 
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        | Term 
 
        | Age Discrimination in Employment Act |  | Definition 
 
        | outlaws discrimination against people older than forty years; passed in 1967, amended in 1978 and 1986. |  | 
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 | Definition 
 
        | intentionally seeking and hiring qualified or qualifiable employees from racial, sexual, and ethnic groups that are underrepresented in the organization |  | 
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        | Term 
 
        | Americans with Disabilities Act |  | Definition 
 
        | forbids discrimination against people with disabilities |  | 
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        | Term 
 | Definition 
 
        | amends the original civil rights act, making it easier to bring discrimination lawsuits while also limiting punitive damages |  | 
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        | Term 
 | Definition 
 
        | sets a minimum wage and requires overtime pay for work in excess of 40 hours per week; passed in 1938 and amended frequently since then |  | 
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        | Term 
 | Definition 
 
        | requires that men and women be paid the same amount for doing the same job |  | 
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        | Employee Retirement Income Security Act of 1974 (ERISA) |  | Definition 
 
        | a law that sets standards for pension plan management and provides federal insurance if pension funds go bankrupt |  | 
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        | Term 
 
        | Family and Medical Leave Act of 1993 |  | Definition 
 
        | requires employers to provide up to 12 weeks of unpaid leave for family and medical emergencies |  | 
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        | Term 
 
        | National Labor relations Act |  | Definition 
 
        | passed in 1935 to set up procedures for employees to vote on whether to have a union; also known as the wagner act |  | 
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        | Term 
 
        | National Labor Relations Board |  | Definition 
 
        | established by the Wagner act to enforce its provisions |  | 
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        | Term 
 
        | Labor-Management Relations Act |  | Definition 
 
        | passed in 1947 to limit union power; also known as the Taft-Hartley Act |  | 
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        | Term 
 
        | Occupational Safety and health act of 1970 (OSHA) |  | Definition 
 
        | directly mandates the provision of safe working conditions |  | 
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        | Term 
 | Definition 
 
        | a systematized procedure for collecting and recording information about jobs within an organization |  | 
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 | Definition 
 
        | lists each important managerial position in the organization, who occupies it, how long he or she will probably remain in the position, and who is or will be a qualified replacement |  | 
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        | Term 
 
        | employee information system (skills inventory) |  | Definition 
 
        | contains information on each employee's education, skills, experience, and career aspirations; usually computerized |  | 
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        | Term 
 | Definition 
 
        | the process of attracting individuals to apply for jobs that are open |  | 
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 | Definition 
 
        | considering current employees as applicants for higher-level jobs in the organization |  | 
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        | getting people from outside the organization to apply for jobs |  | 
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        | Term 
 
        | realistic job preview (RJP) |  | Definition 
 
        | provides the applicant with a real picture of what it would be like to perform the job that the organization is trying to fill |  | 
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        | Term 
 | Definition 
 
        | determining the extent to which a selection device is really predictive of future job performance |  | 
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 | Definition 
 
        | teaching operational or technical employees how to do the job for which they were hired |  | 
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 | Definition 
 
        | teaching managers and professionals the skills needed for both present and future jobs |  | 
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        | Term 
 | Definition 
 
        | a formal assessment of how well an employee is doing his or her job |  | 
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        | Term 
 
        | Behaviorally Anchored rating Scale (BARS) |  | Definition 
 
        | A sophisticated rating method in which supervisors construct a rating scale associated with behavioral anchors |  | 
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        | Term 
 | Definition 
 
        | a performance appraisal system in which managers are evaluated by everyone around them- their boss, their peers, and their subordinates |  | 
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        | Term 
 | Definition 
 
        | the financial remuneration given by the organization to its employees in exchange for their work |  | 
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        | an attempt to assess the worth of each job relative to other jobs |  | 
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        | things of value other than compensation that an organization provides to its workers |  | 
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        | a characteristic of a group or organization whose members differ from one another along one or more important dimensions, such as age, gender, or ethnicity |  | 
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        | Term 
 
        | diversity and multicultural training |  | Definition 
 
        | training that is specifically designed to better enable members of an organization to function in a diverse and multicultural workforce |  | 
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        | Term 
 | Definition 
 
        | the process of dealing with employees who are represented by a union |  | 
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        | Term 
 | Definition 
 
        | the process of agreeing on a satisfactory labor contract between management and a union |  | 
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        | Term 
 | Definition 
 
        | the means by which a labor contract is enforced |  | 
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        | Term 
 | Definition 
 
        | workers whose contributions to an organization are based on what they know |  | 
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