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Exam2 study guide for COM
N/A
38
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Undergraduate 1
11/17/2008

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Term
Whatis Denotative and Conatative messages?
Definition
Denotative is objective, Its the common meaning,
Conatative has to with the emotional meaning.
Term
What is Snarll word and a Purr word??
Definition
Snarl words are highly negative(hes a pig)
Purr words are highly positive.(she a real sweetheart)
Term
What are Cultural influences?
Definition
There are cultural rules when communicating. There are Four conversational Maxims. Quality,Relation,Manner, and Quanity
Term
What is Face Saving?
Definition
When all you do is talk postive about the person and say nothing negative.
Term
What is Disconfrimation and Confrimation?
Definition
Disconframation is ignoring someone and not caring what they say. Confrimation is when you acknowledgewhat the person is saying and you indicate the acceptance of the person.
Term
what is intensional oreintation?
Allness?
Definition
Intensional is to judge someone by there label. Allness is how no one actually knows all about a person, they know parts and with differnt parts ypu come to a differnt conclusion.
Term
what is intensional oreintation?
Allness?
Definition
Intensional is to judge someone by there label. Allness is how no one actually knows all about a person, they know parts and with differnt parts ypu come to a differnt conclusion.
Term
What is Polarization?
Definition
IS seeing the world as Black and White, that people are on two differnt extremes.
Term
What are the 6 Nonverbal/Verbal messages
Definition
Accent,Complement,Contradict, Regulate, Repeat, and substute
Term
Emblems, Illustrators, Affect displays, Regulators, Adaptors, Self adaptors, Alter adaptors, Object adaptors.
Definition
pg 104
Term
what are the four Proxemic Distances
Definition
Intimate distance(actual touching to 18 inches)
Personal distance-like your Bubble
Socail distance its how you act in impersonal situatiosn.
Public distance where you stand while around strangers.
Term
What are the 3 markers
Definition
Central markers-are items you place to take territory like books on a desk
Boundry marks- are marks that mark your territory(fences)
Ear markers- are like brands on an animal(trademarks)
Term
What is Paralanguage?
Definition
How you say something..WHat context it is in.
Term
What are the stages of conversation
Definition
Term
What are the Stages of Conversation?
Definition
Opening, Feedfoward, Buisness, Feedback, Closing.
Term
What are turn requesting and turn-mainting cues?
Definition
turn maintaining is a cue that you want to keep talking(inhaling,hand gestures)
Turn requesting is requesting to speak by sending a cue( like um, er)
Term
What are the stages of Interpersonal Relationship?
Definition
Contact, Involvement, Intimacy, Deteroration, Repair, Dissolution.
Term
What is Intrapersonal Commitment and Social Bonding?
Definition
Intrapersonal is when two people commit to each other in a private way
Social Bonding is your realtaionship is public.
Term
What are the types of LOVE?
Definition
Eros, Ludic, Storge, Pragma, Manic, and Agapic
Term
Social exchange Theory?
Definition
Claims that you delvelope a relationship to max your profits.
Term
What is interpersonal conflict?
Definition
it is a disagreement btwn or amoung connected indivduals.
Term
What are the Postive/Negative aspects of Conflict?
Definition
its obvious
Term
what are the Conflict styles?
Definition
Competing, avoiding, Accommodating, Collabrating, and Compromising.
Term
Neutrality?
Definition
A lack of empathy/ lack of caring.
Term
What are the face-Detracting and Face Enhancing Strategies?
Definition
Face Detracting(Attacking) is Beltlining which is basically drawing a line.
Face Enhancing-
Term
What is Empathy/Affrimation?
Definition
Empathy is you best to understand your opponents feelings.
Affrimation is showing that youre listing but not necesarily agreeing
Term
Small group stages
Definition
Opening Feed foward, buisness, feedback, closing
Term
Small group stages
Definition
Opening Feed foward, buisness, feedback, closing
Term
Small group stages
Definition
Opening Feed foward, buisness, feedback, closing
Term
What are the small group formats?
Definition
Roundtable, panel, Symposium, and symposium Forum
Term
Brainstorming
Definition
Generating as many ideas as possible in a group
Term
What are the three types of Group Task Roles?
Definition
Information seeker Gives facts and seeks clarifaction.
Evaluator-Critic Evaluated group descion and questions the logic
Procedural technique- Takes care of various mechanical duties.
Term
What are the three individual roles?
Definition
Aggresor,recongtion seeker, and Dominator.
Term
What is groupthink?
Definition
When agreement becomes so important that it shuts out realistic and logical anaylsis of a problem
Term
What Ensure Understanding
Definition
Making sure all your particpants understand your ideas and info
Term
What are 4 approaches to leadership
Definition
traits, Functional, transformational,and Situational.
Term
What is Laissez-faire and Authoritarian leader?
Definition
Laissez is a leader who lets the group develop by itself allowing mistakes. Authoritarain is when the leader takes all control and encourages member to leadership communiitacation.
Term
What is persuasion?
Definition
it is the process of influencing another persons attitudes, beliefs, values, and behaviors.
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