Shared Flashcard Set

Details

Exam Two
Charisma, family, control, etc.
121
Communication
Undergraduate 2
03/25/2014

Additional Communication Flashcards

 


 

Cards

Term
Unfair fighting strategy; "vince, your jealousy is a sign that you've got some serious self-esteem issues. You must be really insecure"
Definition
Psychologize
Term
We're often deceptive online because we see ourselves different (better) than others do. This is known as..
Definition
Foggy Mirror
Term
To be charismatic, you should exhibit this type of competency; you should know how to explain/teach/communicate your ideas to others
Definition
Process
Term
This is the topic we avoid most in relationships. The ____ of the relationship.
Definition
State
Term
Greg knows his brother is gay, but no one else in the family knows. Greg doesn't think about their secret unless he talks to his brother or sees him when he goes home. This is known as the _____ ______.
Definition
Rebound Effect
Term
____ or control, is central in the codependent relationship in the context of alcohol/substance abuse
Definition
Power
Term

What type of conflict is the following? "Don't tell me what to do" "You always take things so personally when we argue"

 

Definition
Meta conflict
Term
Using feedback behaviors to give the false impression that one is listening
Definition
Pseudolistening
Term
In same sex friendships, me do or engage in some ____ _____ together
Definition
Shared Activity
Term
Providing these is key in reducing recidivism (relapse)
Definition
Alternatives
Term
Posting about alcohol/drugs or money can result in you being blocked on Facebook because these topics are considered ______
Definition
Taboo
Term
Conflict is not inherently bad or good; we could simply call it ______
Definition
Thinking
Term
A combination of punishing and reinforcing behaviors that sustains addiction/substance abuse
Definition
Cycling
Term
If I drive you to Kroger because you need groceries and do not have a car, this is ____ support
Definition
Tangible
Term
Your family goes to Cedar Point every 4th of July. When you suggest something else this year, everyone says "No way! We always go to Cedar Point for the 4th!" This is ____ ritualization.
Definition
Rigidly
Term
Mary doesn't tell her mom that she didn't get into the major she wanted. She's afraid her friend will think she is dumb or inadequate. Why is Mary keeping this secret?
Definition
Evaluation
Term
These support messages help articulate feelings, help place feelings in context
Definition
High person centered
Term
Ben wants to go out this weekend, and he asks his girlfriend if she is okay with that. She says 'whatever works' and Ben, assuming she approves, goes out. How is she being deceptive?
Definition
Equivocation
Term
One of the first horsemen; speaking from a place of superiority and showing a lack of respect
Definition
Contempt
Term
If I ask to borrow your sweatshirt and you say yes, and then I ask to borrow your car and you say yes, I may have used this persuasive strategy
Definition
Foot in the door
Term
When families have routines that have symbolic meaning they are called
Definition
rituals
Term
One of the important components of stories is how we engage with one another when we tell that story.
Definition
Interaction
Term
This is a word or words that are powerful and that most people respect, follow, and do not disagree with, which makes them particulary useful in trying to persuade or change others.
Definition
God term
Term
Post negative emotions on Facebook could annoy others, especially if they're strong or _____
Definition
Intense
Term
Power is ______ (not everyone holds the same power from anyone else)
Definition
Percieved
Term

Identify the base of power:

 

Go to jail if you break the law. Loses effectiveness over time

Definition
Punishment (coercive)
Term

Identify the base of power:

 

Involves intrinsic, extrinsic, spontaneous, calculated

Definition
Reward
Term

Identify the base of power:

 

Police officers, teachers have this

Definition
Assigned (legitimate)
Term

Identify the base of power:

 

Role models have this ex. mom and katie

Definition
Referent (admiration)
Term

Identify the base of power:

 

Meaningful sayings about life

Definition
Wisdom
Term

Identify the base of power:

 

Power because they know people

Definition

Network (connections)

 

Term

Identify the base of power:

 

Power because you have a lot of knowledge

 

ex. doctors

Definition
Informational (expert)
Term
This type of reward power internal "gaining knowledge" "to feel good" "to accomplish"
Definition
Intrinsic
Term
This type of reward power "gifts" "gestures from others"
Definition
Extrinisic
Term
This type of reward power is random, unplanned
Definition
Spontaneous
Term
This type of reward power is expected
Definition
Calculated
Term
What kind of rewards are more impactful?
Definition
Spontaneous
Term
Do not offer _______ rewards for things that should be ________.
Definition
extrinsic; intrinsic
Term
_____ should be praised because ______ cannot be changed but often _____ can!
Definition
Effort, ability, effort
Term

What are the two main principles of change?

 

Definition

1. People want consistency

"You say you want good grades but you never study"

 

2. People don't want to be forced

Tell underage people that the can't drink

Term
How do you combat God terms?
Definition
With another God term
Term
When you tell someone they can't do something and they do it anyway. This is known as what?
Definition
Boomrang Effect
Term
Dr. Thompson, will ou let us out early today to watch March Madness games? If I say no, its likely because you did not address my WIIFM or provide benefits to me
Definition
Whats In It For Me
Term
Manipulating messages to encourage change. 3 things!
Definition

1. Must be new

2. Must be understandable

3. Must be relevant

Term
Fear appeals. 4 things!
Definition

1. Must provide a way out

2. Best when directed at those we care about

3. Must be relevant

4. Vivid ones work better

Term

Identify the message to encourage change:

 

If you get people in the habit of giving, you're more likely to do it again

Definition
Foot in the door
Term

Identify the message to encourage change:

 

Hey mom I need $100. No. I'll actually need $50. Okay

Definition
Door in the face
Term

Identify the message to encourage change:

 

Best way to do is in a "sandwich"

Definition
Good news v. bad news
Term

Identify the message to encourage change:

 

Always start with problem. You have to build a need. then present a solution

Definition
Problem v. solution
Term

Identify the message to encourage change:

 

Want to agree first so that we are closer and build a "team" like mentality

Definition
Agreement v disagreement
Term

Identify the message to encourage change:

 

Should not tell people that you are trying to persuade them. You want them to feel as if they are acting on their own

Definition
Revealing intent
Term

Identify the message to encourage change:

 

"student emails I woulid like to discuss my exam" (no intent)

Definition
Drawing Conclusions
Term

Give your side, other side, why there's is wrong and yours is right

 

Definition
Refutational two-sided messages
Term
It is percieved, others give it to you. It is objective. Hard to define; you know it when you see it.
Definition
Charisma
Term

Identify why we study charisma:

 

We like to be around/expose ourselves to those who are charismatic

Definition
Exposure
Term

Identify why we study charisma:

 

We believe and really listen to charismatic people

Definition
Attention
Term

Identify why we study charisma:

 

We tend to remember charismatic people and our interactions better

Definition
Retention
Term
What are the 4 dimensions of charisma?
Definition

Credibility

Similarity

Attraction

Percieved Sensitivity

Term
A little mistake to show you're human makes you more likeable
Definition
Pratt-Fall Effect
Term

Charisma:

 

You should be good at things and know things

Definition
Competence
Term

Charisma:

 

Being able to manage your emotions

Definition
Composure
Term
Let people know about things and be honest before they even happen. Own up to your problems
Definition
"Hanging a lantern on your problems"
Term

Charisma:

 

People have to find you worthy of telling things to

Definition
Trustworthy
Term

Charisma:

You have to keep your big committments. Keeping small committments is more noticable

Definition
Reliable
Term

Charisma:

 

You have to be nice to people but its going above and beyond to stand out.

Definition
Good will
Term
How do you act out good will?
Definition
By displaying "positive-display behaviors" or Postive discretionary
Term

Charisma:

 

Shows you are human. We do not trust people who have nothing to lose

Definition
Vulnerable
Term

Charisma:

 

The amount that you are outgoing or talk

Definition
Extroversion
Term

Charisma:

 

How well you talk; must be skillful

Definition
Socibility
Term

Idenitify the level of similarity involved in charisma:

 

Growing up in same town, school, church, etc.

Definition
Background similiarity
Term

Idenitify the level of similarity involved in charisma:

 

We like to share values with others and see tings the same way

Definition
Attitude similarity
Term

Idenitify the level of similarity involved in charisma:

 

They are more knowledgable skilled in one area and that is what draws us to them

Definition
Optional similarity
Term

Identify the level of attraction involved in charisma:

 

we like people who are easy to work with

Definition
task attraction
Term

Identify the level of attraction involved in charisma:

 

the people that we want to hang out with

Definition
Social attraction
Term

Identify the level of attraction involved in charisma:

 

How you dress, way you carry yourself, etc.

Definition
Physical attraction
Term
Percieved sensitivity charisma:What is the rebuttal tendency?
Definition
We have the tendency to countergargue with others when we listen.
Term
Percieved sensitivity charisma: Ask internally about what they are saying
Definition

internal summaries, reformulate

 

 

Term

Support:

 

Getting rid of bad feelings "off our chest"

Definition
catharsis
Term

Support:

 

People help us make sense of bad times

Definition
Sensemaking
Term

Support:

 

Think about something and give it meaning. Something better to come along

Definition
Cognitive reappraisal
Term

Identify the level of social support: Person centered messages.

 

Criticize feelings, tell others how to act or feel

Definition
Low
Term

Identify the level of social support: Person centered messages.

 

distract attention from the situation, sympathize, explain situation

Definition
Moderate
Term

Identify the level of social support: Person centered messages.

 

help articulate feeligns, help place feelings in broader context, elaborate on why those feelings exist

Definition
High
Term
Deliberate act of giving others info about ourselves that we believe to be true and think that they dont already know
Definition
self disclosure
Term
What theory states that we share things in layers? Casual relationships tend to stay on the outer layers; intimate relationships tend to be more centered and can reach the core.
Definition
Social Penetration Theory
Term
Relationships are characterized by needs to both reveal and conceal info
Definition
Communication privacy management
Term
Why do people avoid topics and keep secrets?
Definition
relationship protection, individual protection/identity management, relationshio deescalation, information based motives
Term
It wont change, why bother?
Definition
Futility of discussion
Term
Parents have a hard time telling kids theyre getting divorced because they worry on how the other will handle the info
Definition
Communication inefficacy
Term

Consequences of keeping secrets:

 

try not to think about it, increase in thinking about it

Definition
hyperaccesibility
Term

Consequences of keeping secrets:

 

you can think less over time, except for when you have contact with person

Definition
rebound effect
Term

Consequences of keeping secrets:

 

feelings of anxiety, so high people cant keep it in

Definition
Fever model of self disclosure
Term
Knowing and intentional transmission of info to create a false belief in the hearer
Definition
Deception
Term
Fail to convey info that changes the nature of the story
Definition
Acts of dissumulation
Term
So much riding on a lie that it is harder to lie well; backfires
Definition
motivation impairment effect
Term

Deceptive communication:

 

we try to project a positive image

Definition
future ideal self
Term

Conflict dimensions

 

about some info or a fact

Definition
substantative
Term

Conflict dimensions

 

how something is done

Definition
procedural
Term

Conflict dimensions

 

who the person is

Definition
affective
Term

Conflict dimensions

 

conflict about conflict

Definition
meta conflict
Term
The tendancy to say or do things in one environment that one would not say or do in most other situations
Definition
Disinhibition Effect
Term
The tendency for one partner to demand and the other to withdraw
Definition
demand v withdraw
Term
The tendency to withold criticisms or complaints for fear of how the other partner will react
Definition
Chilling Effect
Term
Degree to which power is equal in relationships
Definition
Symmetrical/complementary
Term
Attempts to gain control or dominate v attempts that reflect acceptance or submission
Definition
one up/one down
Term
When we attack someone where they are weak or their past character wasnt as strong
Definition
Hitting below the belt
Term
well if you were a good christian, a good boyfriend
Definition
Appeals to morality
Term
"Tell your dad he dropped you off late"
Definition
Indirect fighting
Term
We have a tendency to attack someone and then being busy so it cannot be discussed
Definition
Hit and run
Term
In violent relationships; those who are obviously agressive
Definition
pitbulls
Term
In violent relationships; those who are sneaky, unpredictable
Definition
cobras
Term
Talking broadly and then bringing up specifics
Definition
Switching levels
Term
We make people feel crazy for their feelings; based on movie
Definition
Gaslighting
Term
Wanting to be a good friend v good worker
Definition
Task-social tension
Term
Who proposed the 6 stages of friendship?
Definition
Rawlin
Term
Everyday most frequent things that have meaning
Definition
Patterened family interactions
Term
Christmas play at mamaws, baking christmas cookies, etc.
Definition
Family traditons unique
Term
Baptisms, birthdays, etc.
Definition
Family celebrations (society)
Term
Sometimes we have rituals that we do but we have no idea why
Definition
Hollow rituals
Term
When something happens and ritual is upset
Definition
Interrupted rituals
Term
When families adapt rituals for life experiences
Definition
Adaptable rituals
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