Term
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Definition
| On going behavioral and cognitive processes by which individuals join, become into and exit organizations. |
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Term
| Two Key processes of assimilation |
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Definition
Socialization
Individualization |
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Term
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Definition
| The process that allows the individual to become familiar with the rules, norms and expectations of a organization, allowing them to become members of it |
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Term
| Stages of Organizational socialization |
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Definition
Stage 1: Anticipatory Socialization
Stage 2: Encounter socialization
Stage 3: Metamorphosis Socialization |
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Term
| When does Socialization and Boundary Transition occur |
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Definition
When a new employee crosses an organizations boundary
When a person's career unfolds within the same organization or another organization
Employee is most susceptible to organizational influences just beofre or just after transistions
Also known as organizational osmosis |
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Term
| Institutionalized Socialization |
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Definition
| Formal programs provdided by the organization |
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Term
| Two Types of Socialization |
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Definition
* Institutionalized Socialization
* Individualized Socialization |
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Term
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Definition
* Jeopardizes relationships and group functioning
* Lowers cohesiveness
* Can dissolve the group |
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Term
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Definition
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Term
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Definition
Challenges as they relate to socialization
* Initiation
* Invisible disability
* Lack of awareness |
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Term
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Definition
* Leader Management Exchange
* Focuses on the dyadic relationship between superior and subordinate
* Work accomplished through roles
* 3 Phases of development
1. Role taking
2. Role Making
3. Role Routiniation |
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Term
| Organization Exit Interviewing |
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Definition
1. Not a lot of research
2. Process, not an event
3. Those who left and are left behind
4. Impact on family - emotional and financial
5. Communication in disengagement process |
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Term
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Definition
Three or morepeopel who:
1. Interact over time
2. Become interdependent
3. Develop unique patterns of behavior
4. Achieve collective identity |
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Term
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Definition
2 general categories
1. Intimate group
2. Task oriented |
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Term
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Definition
Small number of people with:
1. Complementary skills
2. Committed to a common purpose
3. Hold each other accountable |
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Term
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Definition
1. Resources
2. Effective decision making
3. Diffusion of responsibilities
4. Status affiliation
5. Better understanding of self |
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Term
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Definition
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Term
| Handouts - Three Types of Roles/Stages of Group Development |
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Definition
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Term
| An environment for synergy |
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Definition
* Clear, evaluating goal
* Results driven structure
* Competent team members
* Unified commitment
* Collaborative commitment |
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Term
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Definition
| * The interaction of at least two interdependent parties who perceive infompativle goals, scarce resources an dinterferences from another party in achieving their goal |
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Term
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Definition
* Can occur in any conflict
* Natural process across relationships
* Effective communication revelas conflict
* Conflict is the motivator of change
* Can be positive |
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Term
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Definition
* Understand self and each other better
* Enlarges perspectives
* Increases members motivation and involvement
* Increases group cohesiveness
* Generates better business solutions
* |
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Term
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Definition
1. Latent conflict
2. Perceived conflict
3. Felt conflict
4. Manifest conflict
5. Conflict aftermath |
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Term
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Definition
Loss for everyone
Unhealthy and destructive
Presumes no positive outcomes |
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Term
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Definition
Lose/Lose orientation
Win/Lost Orientation
Win Win Orientation |
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Term
| Conflict Management styles |
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Definition
1. Avoiding
2. Accommodating
3. Compromising
4. Competing
5. Collaborating |
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Term
| Dealing effectively with conflict |
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Definition
* Separate the person from the problem
Avoiding the conflict is as bad as fighting
Recognize that must solve the problem collectively |
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Term
| Organization responses to conflict |
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Definition
Avoidings
Meetings
Bargaining and Negotiation
3rd Party Manager
Mediation
Restructuring
Transfers/dismissals |
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Term
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Definition
The Standard Agenda
Brainstorming
The Delphi Technique
Normal Group Process |
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Term
| Problem solving vs. decision solving |
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Definition
Problem Solving - The process of developing a plan to get from an unsatisfactory state to a desired goal
Decision Making -
The process of choosing a solution from several alternatvies, which were generated from problem solving |
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Term
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Definition
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Term
| Decision-making approaches |
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Definition
Optimizing versus satisfying
Logical vs. illogical
Decision making models |
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Term
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Definition
Process for guiding individuals, groups and Leadership - organizations in establishing goals and sustaining action to support groups
Management - Responsibility assigned by the organization to direct and evaluate the work |
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Term
| Understand approaches to leadership styles |
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Definition
Trait
Style
Situational
Transformational |
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Term
| The Four Es of Jack Welsh |
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Definition
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Term
| Be familiar with primary reasons for management failure |
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Definition
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Term
| Natural vs. Planned Change |
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Definition
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Term
| Anticipatory Socialization |
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Definition
| Learn about work, occupation and orgazniation |
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Term
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Definition
Adapt to new expectations
Sense making, seeking out information pertaining to what it means to be an employee |
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Term
| Metamorphasis Socialization |
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Definition
Accepted member of the organization
There is flux present
No longer the new kid on the block |
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Term
| Individualized Socialization |
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Definition
| Informal experiences that are not put on by the organization |
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Term
| 6 Common Socialization Techniques |
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Definition
1. Recruitment
2. Interviewing
3. Training
4. Training
5. Debasement Experiences
6. Newcomer Information systems |
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Term
| 7 Expected Outcomes of Successful Socialization |
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Definition
1. Role Definition
2. Performance Proficiency
3. People
4. Politics
5. Language
6 Organizational Goals and Values
7. history |
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Term
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Definition
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Term
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Definition
| Awareness of conflict, potential exists and is felt |
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Term
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Definition
| Perceive the conflict, problem is known, concern is shown and the plan of action is formed and emotions get charged |
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Term
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Definition
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Term
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Definition
| short term and long term effects are felt and looked at |
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Term
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Definition
1. Scarce resources
2. Deception
3. Change
4. Incivility
5. Aggressions
6. Stress
7. Burnout
8. Relationships
9. Preferences
10. Past experiences |
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Term
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Definition
One person wins, the other loses
Disagreements have only one victor
Cultivated in competitive/individualistic cultures
Idea of compromise does not exist |
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Term
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Definition
Resolution results in gains for everyone
Goal is to find solution/compromise |
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Term
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Definition
| Conflict avoiding, nonconfrontational |
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Term
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Definition
Highly aggressive
Uncooperative |
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Term
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Definition
Cooperative and assertive
Ideal Orientation
Time Consuming |
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Term
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Definition
| The most common way of creating new techniques |
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Term
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Definition
| Facilitator is involved, everything is in writing, it equalizes the power |
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Term
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Definition
Silent generation of ideas, facilitator is involved
Round Robin listing of ideas - no discussion
clarification of all examples
Silent Ranking
Discussion and evaluating of top ideas
Repeat steps until one idea emerges |
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Term
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Definition
Individual
Leader mandate (Leader does get input, but makes final decision)
Majority Rule
Powerful Minority (only a few people make the final decisions)
Consensus (very challenging, but best way to make sure everyone is aboard)
Participative decision making |
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Term
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Definition
| A mode of thinking that people engage in when they are deeply involved in a cohesive in-group, when the members strivings for unanimity override their motivations to realistically appraise the alternative course of action |
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Term
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Definition
1. Cohesion is too high
2. Broup members are too similar
3. Group is isolated from outside influences and distraction |
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Term
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Definition
Leaders have innate traits, intelligence, self-confidence, determination, integrity, sociability
Use personality tests to select organization members |
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Term
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Definition
Leaders understand what motivates others and have behavioral style of preferred behaviors
Evaluate leaders based on organizational factors
Example: Blake and Mouton managerial grid |
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Term
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Definition
Leaders interact with followers adn adjust with environments
Contingency Theory - Match leadership style with the situation
No focus on the organization members or communication |
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Term
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Definition
Leaders motivate through example
Communication is a central process |
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