Term
| 6 reasons groups need structure (agenda, techniques and procedures) |
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Definition
1. Group takes more time to deliberate; on task interaction
2. Members focus on solutions rather than analyzing issues.
3. Group often jumps at the first solution
4. Members hop from one idea or proposal to the next without looking at larger issues
5. Leader that dominates
6. Conflict goes unmanaged |
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Term
| 3 principles supporting the need for group interaction |
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Definition
1. High quality contributions improve performance
2. The more individuals that share increases group performance
3. Understanding importance and value of individual contribution increases performance |
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Term
| 5 steps of reflective thinking |
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Definition
1. Identify Problem
2. Analyze Problem
3. Generate Several possible solutions
4. Evaluate options and select best solution or combo of solutions
5. Test Solution |
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Term
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Definition
Each individual researches and solves the problem and then shares their own analysis systematically
• Generate Several possible solutions |
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Term
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Definition
| makes data easier to read—bar graph that displays causes and frequency |
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Term
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Definition
| Small version of the solutions the team has developed so you can test it before using it on a larger scale |
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Term
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Definition
1. Identify project goal
2. Identify the activities needed to complete the project
3. Identify the sequence of activities
4. Estimate the time it will take to complete each task
5. Determine group roles
6. Develop a chart that shows relationships between tasks, times, people and sequence of events that are needed to complete the project |
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Term
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Definition
| groups answer the questions designed to help them identify ideal solutions |
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Term
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Definition
| poses a series of questions that help guide the group in the best direction |
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Term
| TQM (Total Quality Management) practices |
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Definition
approach to accomplishing work that emphasizes minimizing errors and building quality into any task or process
o Praise people doing the right thing
o Develop a team goal
o Keep written record of errors
o Help others
o Keep on top of process |
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