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Exam 2
Chapter 3
27
Communication
Undergraduate 1
10/18/2009

Additional Communication Flashcards

 


 

Cards

Term
listening
Definition
the process of receiving, constructing, meaning from, and responding to spoken and /or nonverbal messages
Term
process of listening
Definition
1) attention
2)interpretation
3)evaluation
4)response
5)store and retrieving
Term
hearing
Definition
when sound waves are transfered to impules and processed by the brain
Term
attention
Definition
the process of selectively focusing on the certain events in the environment
Term
voluntary attention
Definition
when we willfully focus on a stimulus
Term
involuntary attention
Definition
when the intrinsic properties of a stimulus make that stimulus stand out
Term
context
Definition
an important part of a message and how it is being said
Term
interpretation
Definition
assigning meaning to the messages we recieve
Term
mindful processing
Definition
when we are aware of what we process
Term
perception
Definition
social, cognitive process whereby individuals assign meaning to raw sense-data
Term
evaluation
Definition
knowing what to reject, what to believe, and what to question
Term
god terms
Definition
so positive that they go unchallenged
Term
devil terms
Definition
are so negative and repel the listener
Term
description
Definition
describes actual events
Term
inference
Definition
describes interpretation
Term
response
Definition
what we expect when we communicate
Term
store
Definition
encoding messages into memory
Term
retrieve
Definition
retaining messages at the appropriate time
Term
retroactive inhibition
Definition
when new learning interferes with old learning
Term
false memory
Definition
causes us to think something happened that didn't
Term
schemata
Definition
internal representations/mental guidelines of objects and sequences that help us identify and organize incoming information
Term
prototypes
Definition
idealized representations of a certain kind of person, relationship, or event
Term
personal construct
Definition
characteristics that we notice on a daily basis about people. Can be physical, role, psychological, interaction
Term
stereotype
Definition
a generalized opinion of a group of people
Term
scripts
Definition
what comes next in a sequence of actions
Term
mindlessness
Definition
automatic processing. Allows us to focus on new but lacks critical thinking and concious control
Term
mindful thinking
Definition
overcomes automatic thinking, assumptions, and biases
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