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Definition
| the overall set of expectations held by an individual with respect to what he or she will contribute to the organization and what the org will provide in return |
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| what the indivdual provides to the organization |
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| what the org provides to the indiv |
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| the extent to which the contributions made by the indiv match the inducements offered by the org |
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| personal attributes that vary from 1 person to another |
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| the relatively stable set of psychological and behavioral attributes that distinguish one person from another |
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| "big 5" personality traits |
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Definition
popular personality framework based on five key traits agreeableness conscientiousness negative emotionality extraversion openness the more a person has these traits, the more they are positive in organizational structures |
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| number of goals on which a person focuses |
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| extent to which a person is poised, calm, resilient and secure |
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| perosn's comfort level with relationships |
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| person's rigidity of beliefs and range of interests |
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| indiv's beliefs about her capabilities to perform a task |
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| extent to which an indiv believes that power and status differences are appropriate w/in hierarchical social systems like organizations |
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| behavior directed at gaining power and controlling the behavior of others |
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| extent to which a person believes that he is worthwhile and deserving indiv |
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| degree to which an indiv is willing to take changes and make risky decisions |
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| emotional intelligence (EQ) |
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Definition
| extent to which people are self-aware, manage their emotions, motivate themselves, express empathy for others, and possess social skills |
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Definition
| caused when someone has conflicting attitudes |
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| job satisfactions/dissatifaction |
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| attitude that reflects the extent to which an indiv is gratified by or fulfilled in his work |
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| organizational commitment |
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Definition
| attitude that reflects an indiv identification w/ and attachment to the org itself |
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| tendency to be relatively upbeat and optimistic, have an overall sense of well-being, see things in a positive light and seem to be in a good mood |
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| tendency to be generally downbeat and pessimistic |
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| set of processes by which an indiv becomes aware of and interprets info about eh envir |
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| process of screening out info that we are uncomofrtable with or that contradicts our beliefs |
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| indiv response to strong stimulus |
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| general adaption syndrom (GAS) |
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| feeling of exhaustion that may develop when someone experiences too much stress for an extended period of time |
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| ability of indiv to generate new ideas or to coneive of new perspectives on existing ideas |
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| patter of ction by the members of an org that directly or indirectly influences org effectiveness |
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| total set of work-related behaviors that the org expects the indiv to display |
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| organizational citizenship |
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| behavior of indiv that makes a positive overall contribution to the org |
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| those that detract from, rather than contribute to, org performance |
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