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| a state of complete, physical, mental and social well-being and not merely the absence of disease or infirmity |
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| process of understanding and sharing meaning |
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| the way we seek, process and share health information |
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| ways of showing emotions in different cultures |
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| takes into account patient's physical conditions (biology), their thoughts and beliefs (psychology), and their social expectations |
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| based on the premise that ill health is a physical phenomenon that can be explained, identified and treated through physical means |
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| patients have considerable influence in medical matters |
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| part of an ancient medical community that is still admired for its vast knowledge |
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| considered the founder of scientific medicine and Western medical ethics |
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| established a code of conduct for physicians that has influenced the Western world until the current day |
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| contends that every person has both a soul and a body but the two are not the same |
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| Principle of verification |
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| do not believe it if you cannot prove it |
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| holy relics said to protect those who purchased them from calamities such as shipwreck, fire, lightning, and difficult childbirth |
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| use of bizarre ceremonies and exorcisms condoned by the chruch |
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| belief that illness is governed by supernatural forces such as gods, spirits, or ghosts |
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| Rational/empirical approach |
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| disease is best understood by careful observation and logical analysis |
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| called on to perform simple surgeries, bloodletting, and tooth extractions |
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| educated in medical schools |
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| practiced folk medicine taught to them by friends and family members |
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| states that disease is caused by microscopic organisms |
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| doctors focused on particular aspects of health |
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| establish in advance what the funding agency will pay hospitals for certain procedures or the treatment of specific ailemts |
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| managed care organizations |
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| essentially coordinate the costs and delivery of health services |
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| managed care organizations |
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| essentially coordinate the costs and delivery of health services |
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| pay the first xx amount of medical expenses he incurs each year |
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| upper limit on the amount of out-of-pocket money he will be required to pay each year |
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| HMOs - Receive a set (capitated) amount, in the form of premiums (plus minor copays), no matter what care they provided |
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| Health Maintenance Organization |
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| one-stop shop for member's health needs |
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| Providers are paid (reimbursed) for specific care they provide |
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| Traditional insurance system with three parties: patient, payer (insurance company) and health care provider |
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| Membership in a high-deductible health plan qualifies you to invest in a tax-deferred _________. |
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| transactional communication |
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| communicators exert mutual influence on each other such that the approach one participant takes suggests how |
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| physician-centered communication |
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| health professionals do most of the talking, choose conversation topics and begin and end communication episodes |
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| When patients disclose a main concern right before the appointment is over |
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| Caregivers steer away from certain subjects |
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| Episodes in which a doctor or patient behave inappropriately |
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| prerogative sometimes granted physicians to withhold information from patients if they feel that disclosing the information would do more harm than good |
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| Collaborative communication |
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| establishes patients and caregivers as peers who openly discuss health options and make mutually satisfying decisions |
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| model of collaborative interpretation |
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| health communication is most effective when patients actualize the roles of decision makers as counselors or friends who work alongside patients to help them achieve shared goals |
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| conversation between HCP and patient in which both fully participate and each person contributes to the conversation |
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| motivational interviewing |
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| directive, client-centered counseling style for eliciting behavior change by helping clients to explore and resolve ambivilence |
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| nonprofit organization that helps medical centers establish pleasing and empowering surroundings |
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| process of communicating across distances for health-related purposes |
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| radiology analysis from an off-site location |
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| refers to a group whose members share a common sense of expectations |
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| challenges students to apply information to actual scenarios rather than simply memorizing it |
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| menial chores that no one wants to do |
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| emotional exhaustion, depersonalization, and reduced sense of personal accomplishment |
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| physical and psychological responses to overwhelming stimuli |
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| sense of caring about other people without becoming emotionally involved in the process |
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| form of medical informantics in which patient information is entered into a computerized data bank, where it is matched with extensive information about diagnoses, treatment options, the latest research and more |
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| concerned with health and illness as they relate to everyday experiences |
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