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CMST 385 Exam 1 Terms
review of terms
54
Communication
Undergraduate 3
03/02/2013

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Term
Health
Definition
a state of complete, physical, mental and social well-being and not merely the absence of disease or infirmity
Term
Communication
Definition
process of understanding and sharing meaning
Term
interdependent
Definition
communicators are...
Term
Health communication
Definition
the way we seek, process and share health information
Term
Cultural display rules
Definition
ways of showing emotions in different cultures
Term
Biopsychosocial model
Definition
takes into account patient's physical conditions (biology), their thoughts and beliefs (psychology), and their social expectations
Term
Biomedical model
Definition
based on the premise that ill health is a physical phenomenon that can be explained, identified and treated through physical means
Term
Patient empowerment
Definition
patients have considerable influence in medical matters
Term
Imhotep
Definition
part of an ancient medical community that is still admired for its vast knowledge
Term
Hippocrates
Definition
considered the founder of scientific medicine and Western medical ethics
Term
Hippocratic oath
Definition
established a code of conduct for physicians that has influenced the Western world until the current day
Term
Cartesian dualism
Definition
contends that every person has both a soul and a body but the two are not the same
Term
Principle of verification
Definition
do not believe it if you cannot prove it
Term
Fetishes
Definition
holy relics said to protect those who purchased them from calamities such as shipwreck, fire, lightning, and difficult childbirth
Term
Christian magic
Definition
use of bizarre ceremonies and exorcisms condoned by the chruch
Term
medical spiritualism
Definition
belief that illness is governed by supernatural forces such as gods, spirits, or ghosts
Term
Rational/empirical approach
Definition
disease is best understood by careful observation and logical analysis
Term
Barber surgeons
Definition
called on to perform simple surgeries, bloodletting, and tooth extractions
Term
orthodox practitioners
Definition
educated in medical schools
Term
sectarians
Definition
practiced folk medicine taught to them by friends and family members
Term
germ theory
Definition
states that disease is caused by microscopic organisms
Term
specialization
Definition
doctors focused on particular aspects of health
Term
diagnosis-related groups
Definition
establish in advance what the funding agency will pay hospitals for certain procedures or the treatment of specific ailemts
Term
managed care organizations
Definition
essentially coordinate the costs and delivery of health services
Term
managed care organizations
Definition
essentially coordinate the costs and delivery of health services
Term
insurance premium
Definition
pay a set monthly amount
Term
insurance deductible
Definition
pay the first xx amount of medical expenses he incurs each year
Term
catastrophic cap
Definition
upper limit on the amount of out-of-pocket money he will be required to pay each year
Term
Capitated Systems
Definition
HMOs - Receive a set (capitated) amount, in the form of premiums (plus minor copays), no matter what care they provided
Term
Health Maintenance Organization
Definition
one-stop shop for member's health needs
Term
Fee-for-service
Definition
Providers are paid (reimbursed) for specific care they provide
Term
Third-party payer
Definition
Traditional insurance system with three parties: patient, payer (insurance company) and health care provider
Term
Health Saving Account
Definition
Membership in a high-deductible health plan qualifies you to invest in a tax-deferred _________.
Term
transactional communication
Definition
communicators exert mutual influence on each other such that the approach one participant takes suggests how
Term
physician-centered communication
Definition
health professionals do most of the talking, choose conversation topics and begin and end communication episodes
Term
Doorknob disclosure
Definition
When patients disclose a main concern right before the appointment is over
Term
Blocking
Definition
Caregivers steer away from certain subjects
Term
Transgressions
Definition
Episodes in which a doctor or patient behave inappropriately
Term
Therapeutic privilege
Definition
prerogative sometimes granted physicians to withhold information from patients if they feel that disclosing the information would do more harm than good
Term
Collaborative communication
Definition
establishes patients and caregivers as peers who openly discuss health options and make mutually satisfying decisions
Term
model of collaborative interpretation
Definition
health communication is most effective when patients actualize the roles of decision makers as counselors or friends who work alongside patients to help them achieve shared goals
Term
dialogue
Definition
conversation between HCP and patient in which both fully participate and each person contributes to the conversation
Term
motivational interviewing
Definition
directive, client-centered counseling style for eliciting behavior change by helping clients to explore and resolve ambivilence
Term
Planetree
Definition
nonprofit organization that helps medical centers establish pleasing and empowering surroundings
Term
Telemedicine
Definition
process of communicating across distances for health-related purposes
Term
telaradiology
Definition
radiology analysis from an off-site location
Term
speech community
Definition
refers to a group whose members share a common sense of expectations
Term
problem-based learning
Definition
challenges students to apply information to actual scenarios rather than simply memorizing it
Term
Scut work
Definition
menial chores that no one wants to do
Term
burnout
Definition
emotional exhaustion, depersonalization, and reduced sense of personal accomplishment
Term
stress
Definition
physical and psychological responses to overwhelming stimuli
Term
detached concern
Definition
sense of caring about other people without becoming emotionally involved in the process
Term
knowledge coupling
Definition
form of medical informantics in which patient information is entered into a computerized data bank, where it is matched with extensive information about diagnoses, treatment options, the latest research and more
Term
Voice of Lifeworld
Definition
concerned with health and illness as they relate to everyday experiences
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