Term
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Definition
learned meaning system, patterns of
- traditions, beliefs, values
- norms, meanings, and symbols
- passed from generation to generation
- within members of community
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Term
| Primary Dimensions of Diversity |
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Definition
- Class
- Gender
- Physical Abilities & Characteristics
- Ethnicity
- Race
- Age
- Sexuality
- Income
- Spiritual Beliefs
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Term
| Secondary Dimensions of Diversity |
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Definition
- Work Experience
- Communication Style
- Political Beliefs
- Education
- Geographic Location
- Organizational Role & Level
- Military Experience
- Work Style
- First Language
- Family Status
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Term
| Intercultural Communication |
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Definition
- symbolic exchange process between individuals from two (or more) cultural communities attempt to negotiate share meanings in interactive situation in an embedded social system
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Term
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Definition
| Inflexible --> "My way or the highway" |
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Term
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Definition
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Term
| Components of Flexible Communication |
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Definition
- Knowledge (conscious learning)
- Attitude (Cognitive (open minded) and Affective (willing to connect))
- Skills (operational abilities)
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Term
Stages of Flexible Intercultural Communication
(Staircase Model) |
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Definition
- Unconscious Incompetence
- Conscious incompetence
- conscious competence
- unconscious competence
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Term
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Definition
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Definition
| semi-awareness, but lack knowledge or skills to appropriately act |
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Term
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Definition
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Term
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Definition
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Term
| Family and Gender Socialization |
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Definition
Reflective self-image.
Derived from family, gender, cultural, ethnic, and individual socialization processes.
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Term
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Definition
cultural, ethnic, gender, sexual orientation, social class, age, disability, or professional identity.
◦Knowledge
◦Emotional significance
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Term
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Definition
unique attributes we associate with our individuated self in comparison with others
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Term
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Definition
- Traditional
- Extended
- Blended
- Single-Parent
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Term
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Definition
◦Individual meanings
◦Democratic decision making
◦Negotiable roles
◦Children can question
◦Small power distance
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Term
Positional Family System
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Definition
◦Communal meanings
◦Authoritarian decision making
◦Conventional roles
◦Children should obey
◦Large power distance
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Term
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Definition
◦Meanings and interpretations concerning gender images
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Term
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Definition
◦the degree of identity change that occurs when an individual moves from a familiar environment (or group) to an unfamiliar one
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Term
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Definition
sustained, primary socialization process of individuals in their original home culture wherein they have internalized their cultural values
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Term
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Definition
| demands that strangers conform to the host environment |
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Term
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Definition
allows strangers to display a diversity of values
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Term
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Definition
the emotional significance that you attach to your since of belonging or affiliation with a larger culture
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Term
| Cultural identity salience |
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Definition
•refers to the strength of affiliation you have with a larger culture
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Term
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Definition
| beliefs based on national origin, race, religion, or language |
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Term
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Definition
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Term
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Definition
- allegiance & loyalty to a group you have identify with
- “in-groupness”
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Term
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Definition
•Thoughtful attention to both verbal and nonverbal messages.
•Check responsively for accuracy.
•Involves a consciously competent shift of perspective. (How do things look from the other’s identity perspective?)
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Term
Identity Validation Skills
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Definition
•Use verbal and nonverbal confirming messages.
•Recognize group- and person-based identities.
•Validate other people’s experiences as real.
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Term
The Top-3 Countries with the Most Native English-Language Speakers?
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Definition
| USA, United Kingdom, Canada |
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Term
The Top-3 Countries with the Most Native Spanish-Language Speakers?
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Definition
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Term
The Top-3 Most Widely-Spoken Languages Worldwide?
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Definition
| Mandarin Chinese, Spanish, English |
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Term
| Communicative act components |
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Definition
◦Information – some kind of message
◦Some kind of interaction (conveying /receiving messages either face-to-face or at a distance),
◦And some kind of code or text (language, including verbal, non-verbal, paralinguistic and visual elements)
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Term
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Definition
is a set of symbols that a cultural group has agreed to use to create and communicate meaning.
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Term
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Definition
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Term
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Definition
| emotional associations of a word or phrase |
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Term
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Definition
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Term
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Definition
◦The process by which people act and react in relation to others
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Term
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Definition
◦Shared interests and purpose, across social groups and sectors
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Term
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Definition
| everything besides personal identity |
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Term
| Social/cultural identity depends on |
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Definition
| the community/communities to which we belong and impact how we converse |
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Term
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Definition
| gender, age, ethnicity, race, socio-economic status, education, power status in the social hierarchy, religious beliefs |
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Term
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Definition
| changing oral or signed messages from one language into another |
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Term
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Definition
changing written or signed messages from one language to another
requires an extensive awareness of cultural factors |
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Term
| High Context Communication |
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Definition
| often not communicated through words, traditional, attuned to their surroundings and can easily express and interpret emotions nonverbally, rely more on how something is said, rather than what is said |
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Term
| in high-context cultures is also conveyed through |
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Definition
| status (age, sex, education, family background, title, and affiliations) and through an individual’s informal friends and associates |
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Term
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Definition
| explicit verbal messages, “Say what you mean, mean what you say.”,population diversity |
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Term
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Definition
| process involving the use of nonlinguistic and paralinguistic cues which are expressed through multiple communication channels in a particular sociocultural setting |
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Term
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Definition
| eye contact, smiles, touch etc. |
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Term
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Definition
| tone, pitch, volume, pace etc |
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Term
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Definition
| facial expressions, gestures |
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Term
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Definition
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Term
| Nonverbal cues relate to verbal messages in FIVE different ways: |
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Definition
| repeat, complement, contradict, substitute, and accent |
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Term
| Cultural Differences in Non-verbal Communication |
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Definition
| general appearance and dress, body movement, posture, gestures (U.S.-> OK sign, U.S. -> Thumbs up sign), facial expressions, Touch, smell,paralanguage |
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Term
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Definition
how
people in different
cultures structure,
interpret, and
understand the time
dimension. |
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