________ is the process of developing competence in several areas including knowledge, empathy, presentation of self, and customer service.

________ is the processing of understanding and identifying the skills you need for your career.

The type of knowledge an individual possesses where he or she is able to recognize their own feelings, are selfmotivating, and can manage their emotions is known as _______.

_______ refers to influencing others to get certain organizational advantages.

Office politics has to do with _____.

Sexual harassment is about treating others different based on ______.

_____ means putting yourself in another person's shoes to understand how they feel.

_____ concerns an individual's ability to make his or her own decision about what is right and wrong without

being influenced by others' behavior.

Moral Development

Not being influenced by others BOR

• Behavior
• Opinions
• Rules 

Research suggests that unethical behavior is more likely to occur in all EXCEPT one of the following relationships.

Unethical Behavior Occurs In

• Employee Relations (Co-workers, managers, weak, unbalanced or singular relationships)
• Organizational Culture (Shared values, beliefs, traditions, socialization, modeling in organizations) 

______ relationships are more likely to occur between employees who don't know each other well and who are

 geographically isolated from each other.

_______ is the shared beliefs, values, and traditions which exists in organizations.

______ is the process whereby new employees learn the behaviors and attitudes they need to be successful in

their organization.

_____ is the process of learning behavior by watching other's behavior.

What are the situational factors that might lead to unethical behavior?

• Economic Need
• Special Circumstances
• Pressure