Shared Flashcard Set

Details

Exam 1- Chap 2
Chap 2
26
Psychology
Undergraduate 4
02/08/2012

Additional Psychology Flashcards

 


 

Cards

Term

 

The psychological and physical reaction to certain events or situations is called:

 

Definition

 

Stress

Term

 

The physical and psychological consequences to stress is called:

 

Definition

 

Strain

Term

 

Stress that is converted to positive energy is called:

 

Definition
Eustress
Term

 

Bad, or negative stress is called:

 

Definition
Distress
Term

 

Which of the following would be least likely to react negatively to stressors?

 

Definition

Taking a test or evaluation anxiety

provides motivation for best work.

 

 

Term

 

Type B personalities and optimists:

 

Definition
Respond more positively toward stressors.
Term

 

A person who is competitive and impatient might be called a(n):

 

Definition
Type A
Term

 

Role _____ is when our work expectations and when we think we should be doing don't match the work we

 actually have to do.

 

Definition
Role Conflict
Term

 

Role _____ is when an individual's job duties and performance expectations are not clearly defined.

 

Definition
Role Ambiguity
Term

 

Role ____ develops when employees feel they lack the skill or workplace resources to complete a task.

 

Definition
Role Overload
Term

 

______ help reduce the potential for stress that comes from role conflict and role ambiguity.

 

Definition
Organizational Characteristics
Term

People who like to make decisions and take charge run into problems when they are hired by an organization that is team oriented.

The trouble is probably the result of:

Definition

Being in a Management Philosophy

 

May not work well with team-oriented environments full of change and unstructured

Term

 

Wasting time and energy worrying about the future and asking "What if?" are good examples of:

 

Definition
Forecasting
Term

 

Rating a potential source of frustration on a

scale of 1 to 10 is an example of:

 

Definition

Perspective Taking

1 to 10 level of irritation to us

Term

 

Counseling programs designed to help employees reduce stress are called:

 

Definition

EAP's

Empolyee Assistance Programs

Term

 

Which vitamin is thought to be lost during high periods of stress?

 

Definition
Vitamin B
Term

 

Laughter can:

 

Definition
  • Buffer Stress
  • Pun a New Perspective on a Stessful Situation
  • Distance Until You Calm Down
  • Reduce Blood Pressure 
Term

 

Which of the following relaxation techniques is designed to relax the body?

 

Definition

 

Progressive Muscle  Relaxation  

Term

 

Which of the following relaxation techniques is designed to calm the emotions?

 

Definition
Abdominal Breathing
Term

 

Which of the following relaxation techniques is helpful for quieting a chaotic mind?

 

Definition
Meditation
Term

 

Which of the following techniques involves cleaning your desk and keeping a daily log?

 

Definition
Time Management?
Term

 

If an employee threatens another employee with violence, the employee should:

 

Definition

Take Immediate Action:

"You're Fired!!!"

Term

 

Most of the people who commit workplace violence are:

 

Definition
  • Under Severe Stress
  • Male
  • 20-50 Yrs Old (avg 40)
  • Self Esteem Tied to Job
  • Fond of Violent Films, TV
  • Own Several Guns
  • Soldier of Fortune
  • Loner
Term

 

What are the two types of stress?

 

Definition
  • Eustress

            Desirable Outcome

            Motivational Results

    • Distress
 
     Negative Outcome
     Results in Emotional or Physical Ilness 
Term

 

What are three job characteristics associated with stress?

 

Definition
  • Role Conflict
  • Role Ambiguity
  • Role Overload
Term

 

What are the organizational characteristics associated with stress?

 

Definition
  • Work Environment
  • Change
  • Relationships with Others
Supporting users have an ad free experience!