Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
| Identity vs Role Confusion |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
| Generativity vs Stagnation |
|
|
Term
|
Definition
|
|
Term
|
Definition
| Physiological needs (food, water, etc.) |
|
|
Term
|
Definition
| Security (physical and psychological) |
|
|
Term
|
Definition
| Maintaining satisfying relationships (friendly and intimate) |
|
|
Term
|
Definition
| Self-Esteem (acceptance of yourself and from others) |
|
|
Term
|
Definition
| Self-Actualization (achieving potential and accepting personal control of life satisfaction) |
|
|
Term
|
Definition
| Attempting to meet a need by substituting something that does not actually satisfy the need |
|
|
Term
|
Definition
| Trying to exert excessive control over others to make up for a loss of control elsewhere |
|
|
Term
|
Definition
| Pretending that something is not true, especially something unpleasant |
|
|
Term
|
Definition
| Transferring feelings that one has about one person to a different person |
|
|
Term
|
Definition
| Becoming physically ill to draw attention to oneself or to escape an unpleasant situation |
|
|
Term
|
Definition
| Pretending to be ill when one is not |
|
|
Term
|
Definition
| Failing to see one's own weaknesses or problems while seeing them in others |
|
|
Term
|
Definition
| Explaining behavior by using a socially accepted reason |
|
|
Term
|
Definition
| Behaving in ways that are more appropriate for a younger person |
|
|
Term
|
Definition
| Keeping unpleasant thoughts or memories in the subconscious and out of awareness |
|
|
Term
|
Definition
| Refusing to communicate with others or participate in social activites |
|
|
Term
| Step 1 of the Communication Process |
|
Definition
| Set communication goals (determine what is to be accomplished) |
|
|
Term
| Step 2 of the Communication Process |
|
Definition
| Create the message (select and organize content based on goals) |
|
|
Term
| Step 3 of the Communication Process |
|
Definition
| Deliver the message (choose best delivery method based on maximum potential understanding of intent) |
|
|
Term
| Step 4 of the Communication Process |
|
Definition
| Listen to the response (determine whether message was received as intended) |
|
|
Term
| Step 5 of the Communication Process |
|
Definition
| Offer feedback and seek clarification (rephrase question or ask new questions to check understanding) |
|
|
Term
| Step 6 of the Communication Process |
|
Definition
| Evaluate the encounter and revise the message (determine if goal was met, if not then determine next step) |
|
|
