Shared Flashcard Set

Details

Exam 1
N/A
71
Communication
Undergraduate 1
02/21/2014

Additional Communication Flashcards

 


 

Cards

Term
Big 3 Interpersonal Needs
Definition

Inclusion - need for belonging

Affection- need to recieve/give positive emotions to/from others

Control- need to understand and predict our environment

Term
Social Capital
Definition

Social support, emotion support, validation of identity, belonging, self esteem from relationshps

-building up of social goods

Term
Social Network
Definition

The people we interact with

-gives us social capital 

Term
Catharsis Hypothesis
Definition

Having relationsihps benifit us beause it gives us the opportunity to diclose problems, rewards, etc. 

-relieving stress

Term

Buffer Hypothesis

 

Definition

recieving social support, affection from others benifits us 

-helps create a buffer around us that protects us from stress

Term

Affection-Exchange Hypothesis

 

Definition
giving affection benifits us
Term
Interpersonal Intellegence Components
Definition

communication competence- ability to use effective and appropriate communication

organizing groups- initate groups, leader of the group

negotiating solutions - come up with solutions to conflicts

making personal connections- building of rappot, good relationships

social analysis- being able to disect and analyize social situations, empathy

self- monitoring- understanding and recgonizing own emotional states, expressing emotions in an appropriate way, reflect on own behaviors

Term
Interpersonal Communication
Definition
exchange of messages between people in order to construct meaning
Term
Role Relationship
Definition

Cashier/ customer 

behaviroal interdependence (we effect each others behaviors)

functional

often temporary

straight forward communication

Term

Impersonal Relationships

 

Definition

superifcial

functional

scripted

minimizes personal identites

happens in role relationships

Term
Interpersonal Relationships
Definition

boss/employee

behavioral interdependence

mutual infulence(one persons behavior effects the other)

repeated and unique interactions

Term
Close Relationships
Definition

best friends

behavioral interdependence

mutual infludence

repeated and unique interactions

emotional attachment

irreplaceability 

Term
Relational Communication
Definition
communication in close relationships that constitutes, maintains, changes, repairs, and dissolves them
Term

Communication is multilayered

Content vs Relational level meaning

Definition

Content level meaning- straight forward what is said, surface level meaning

Relational level meaning- the meaning of what is said in /to that particular relationship.

Term

Communication if difficult to avoid

Information vs. Behavior

Definition

Information - all stimuli that reduce uncertainty for an organism

Behavior - any (re)action performed by an organism, could be routine, accident, uncontrollable

Term
Communication
Definition

-percieved as voulantary or other directed 

-message rather than inference

Term
Principles of Relational Communication
Definition

Relationships often have lables, 

relational labels provide relational frame and relational frame provide relational scripts

Term
relational frame
Definition
framework for understanding, tells us the nature or type of relationship
Term
relational scripts
Definition
guidelines for behavior
Term
Social order
Definition
relationships are guided by and judged aganist socieys rules of relating
Term
general rules of relating
Definition
ex. the golden rule
Term
rules of elgibility
Definition
people who are eligibili to be in a relationship
Term
rules of relationships conduct
Definition
dont date others if you are in a relationship
Term
rules of dissolutiona and post dissolution
Definition
how relationships should end
Term
Consequences from rule breaking
Definition

social disciplining -being told you are wrong

stigma- labled for your actions

regonition of rules

formal punishment

Term
Taxonomy of Tanited Relationships and Relational Behaviors
Definition

Unconventional 

Disapproved- notable

Disapproved - scandalous

Forbidden

Term
Identity
Definition
theory of the self that is formed and maintained though actual or imagined interpersonal agreement about what the self is like
Term
Identites are ascribed
Definition
attribuited, assigned
Term
Identities are avowed
Definition
claim who you are
Term
Identites are preformed
Definition
demonstate though behavior
Term
Dramaturgical Perspective
Definition

social interaction is the stage

identites are perfomed for audience

Front stage vs. Back stage

We strive to maintain Face via Facework

Term
Politness Theory
Definition

extension of dramaturgical perspective

everyone has positive face and negative face concert

Term
Positive Face
Definition

positive identity you want to portray 

(you want to be seen as a good friend)

what you want to put out

Term
Negative Face
Definition

not be bothered, freedom to act in ways we want to act

inward

Term

Face threatening acts

 

Definition

detract from or damage identity

 

Term
bald on record
Definition
extremly direct not trying to save face just get something done
Term
positive polietness
Definition

saving face in a small way 

attend to positve face

Term
negative face
Definition

saving negative gace

give them a chance to say no

Term
going off record
Definition

less effective 

hinting making joke that you need something

Term
avoidance
Definition
avoiding face threatening act
Term
hedging
Definition

preventative facework

-this may be a dumb question but....

Term
credentialing
Definition

preventative facework disclamer

i took three math classes so i know a little about this

Term
sin license
Definition

Preventative facework

disclaimers

well since were telling embarassing stories

Term
cognitive
Definition

preventative facework

disclaimer

i know what you are thinking

Term
appeal for suspended judgement
Definition

prevenative facework

disclaimer

before you jump to conclusion

Term
verbal self handicapping
Definition

preventative facework

disclaimer

im very tired so dont expect my best

Term
Perception
Definition

social and cognitive process of assigning meaning to informational cues

selection

organization

interpertation

Term
Selection in perception
Definition
selectin certain cues and pay less attention to others
Term
organization in perception
Definition

grouping cues based on what we already know

 

Term
Cognitive Schemata
Definition
mental structure that helps us to organize new information
Term
Personal Construct
Definition

person characterists continums

physically (tall, short)

psychological (anxious, calm)

interactional (nice, mean)

Term
Prototype
Definition

generalized representation of type of person

(how would you cast a certain type of person for a movie)

Term
Script
Definition

generalization representation of sequence of action or interaction 

(ordering foods, gretting friends, proposing marriage)

Term
Interpertation in perception
Definition
assigning meaning to cuesyou have selected and organized
Term
Implicit personality theory
Definition
conceptualization of the kind of perosn someone is
Term
Attribution
Definition
explanation of behavior
Term
Stereotyping
Definition
rigid, over simplified, attuidinal notion of a group applied to an individual
Term

Bias of person perception 

snap judgement

Definition

quick judgement about someone based on very little information 

made using overly simplified cognitive process -no thought

Term

bias in person perceipton

primacy effect

Definition

first impression bias 

first impression stick

could have cognitive effort

Term

Biases in person perception

confirmation bias

Definition

related to first impresion 

from first impression then selected cues that confirm first impression

ignore cues that counter first impression

Term

bias in person perception 

self fulfilling prophecy

Definition
you behave towards a person that ilicites your first impression of them
Term

biad in person perception

attribution error

Definition

fundamental attribution error- tendency to over estimate internal and underestimate external factors in explainnig others behavior

ultimate attribution error- attributing others negative behavior to internal factors, but attributing other positive behavior

Term
Uncertainty Reduction Theory
Definition

were motivated to reduce unceratainty about others during initial interactions 

-to increase understanding and predictability and to decrease anxiety 

Term
Self disclousure
Definition

revealing information about oneself 

-reduce uncertainty for the others

-allows for understanding predictability and intimacy

Term
Dimensions of Self diclousure
Definition

breadth - broad

depth

frequency

duration

valance- positive or negative charge of a self disclousure

veracity - how truthful, honest, accurate in self disclousures

 

Term
Norms to self disclouse
Definition

start light

reciprocity

pregoess form narrow to broad and shallow to deep

mostly positive valence in the beginning

Term
Attraction
Definition

state in which we are motivated to think feel and behave positively toward someone

-physical , sexual, social, task

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