Term
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Definition
The art of getting things done through the efforts of other people.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 161). Flat World Knowledge. |
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Term
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Definition
The means by which you actually manage, that is, get things done through others.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 162-163). Flat World Knowledge. |
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Term
Empowerment
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 291). Flat World Knowledge. |
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Definition
The process of enabling or authorizing an individual to think, behave, take action, and control work and decision making in autonomous ways.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 292-293). Flat World Knowledge. |
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Term
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Definition
The recognition of opportunities (needs, wants, problems, and challenges) and the use or creation of resources to implement innovative ideas for new, thoughtfully planned ventures.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 405-406). Flat World Knowledge. |
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Term
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Definition
What an organization does to achieve its mission and vision.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 407). Flat World Knowledge. |
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Term
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Definition
The central, integrated, externally-oriented concept of how an organization will achieve its objectives.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 408). Flat World Knowledge. |
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Term
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Definition
A person who engages in the process of entrepreneurship.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 409). Flat World Knowledge. |
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Term
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Definition
The act of influencing others toward a goal.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 410). Flat World Knowledge. |
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Term
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Definition
Assumes the existence of goals and objectives and specifies ways to achieve them.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 504-505). Flat World Knowledge. |
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Term
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Definition
The process of analyzing competitive opportunities and threats, as well as the strengths and weaknesses of the organization, and then determining how to position the organization to compete effectively in its environment.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 505-507). Flat World Knowledge. |
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Term
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Definition
Intermediate-range planning that is designed to develop relatively concrete and specific means to implement the strategic plan.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 507-508). Flat World Knowledge. |
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Term
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Definition
The act of analyzing the critical external contingencies facing an organization in terms of economic conditions, competitors, and customers.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 509-510). Flat World Knowledge. |
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Term
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Definition
The process of putting together various elements to form a job, bearing in mind organizational and individual worker requirements.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 510-511). Flat World Knowledge. |
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Term
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Definition
A job redesign technique that allows workers more control over how they perform their own tasks.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 512-513). Flat World Knowledge. |
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Term
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Definition
| matching organizational structure |
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Term
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Definition
Cooperative effort by the members of a group or team to achieve a common goal.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 515). Flat World Knowledge. |
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Term
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Definition
The measurement of business performance along social, environmental, and economic dimensions.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 629-630). Flat World Knowledge. |
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Term
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Definition
Corporate Social Responsibillity
When organizations consider the interests of society by taking responsibility for the effect of their activities on customers, suppliers, employees, shareholders, communities, and the environment in all aspects of their operations.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 626-627). Flat World Knowledge. |
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Term
| Organizational Citizenship Behaviors |
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Definition
Voluntary behaviors employees perform to help others and benefit the organization.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 730-731). Flat World Knowledge. |
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Term
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Definition
Any aspect of group interaction that inhibits group functioning.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 726-727). Flat World Knowledge. |
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Term
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Definition
The degree to which a person is nice, tolerant, sensitive, trusting,
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 1253-1254). Flat World Knowledge. |
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Term
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Definition
The degree to which a person is organized, systematic, punctual, achievement-oriented, and dependable.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 1255). Flat World Knowledge. |
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Term
Neuroticism
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 1257). Flat World Knowledge. |
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Definition
The degree to which a person is anxious, irritable, aggressive, temperamental, and moody.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 1257-1258). Flat World Knowledge. |
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Term
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Definition
| ability to reflect on actions in social situations |
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Term
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Definition
| answering questions in a way they think the company is looking for |
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Term
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Definition
Stable life goals people have, reflecting what is most important to them.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 1265). Flat World Knowledge. |
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Term
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Definition
How we as human beings overestimate how similar we are to other people.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 1530-1531). Flat World Knowledge. |
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Term
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Definition
Initial thoughts and perceptions we form about people that tend to be stable and resilient to contrary information.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 1531-1532). Flat World Knowledge. |
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Term
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Definition
| tendency to underestimate our performance, capabilities, and see events in a more negative light |
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Term
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Definition
The tendency to overestimate our performance and capabilities and to see ourselves in a more positive light than others see us.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 1534-1535). Flat World Knowledge. |
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Term
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Definition
opinions, beliefs, and feelings about aspects of our environment.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 1651-1652). Flat World Knowledge. |
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Term
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Definition
unspoken, informal understanding that an employee will contribute certain things to the organization and will receive certain things in return.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 1654-1655). Flat World Knowledge. |
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Term
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Definition
degree to which a person’s skill, knowledge, abilities, and other characteristics match the job demands.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 1724-1725). Flat World Knowledge. |
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Term
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Definition
The degree to which a person’s values, personality, goals, and other characteristics match those of the organization.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 1726). Flat World Knowledge. |
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Term
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Definition
Organizational Citizenship Behaviors
Voluntary behaviors employees perform to help others and benefit the organization.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 1911). Flat World Knowledge. |
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Term
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Definition
Failure to appear at work.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 1912). Flat World Knowledge. |
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Term
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Definition
Our reasoning abilities, verbal and numerical skills, analytical skills, or overall intelligence level.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 1913). Flat World Knowledge. |
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Term
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Definition
| Organization skilled at creating, acquiring, and transferring knowledge, and modifying its behavior to reflect new knowledge and insights |
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Term
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Definition
| Organizations with members who are geographically spread apart and who work by computer email and groupware while appearing to be unified in the eyes of others |
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Term
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Definition
One’s expectations and the degree to which one is thoughtful about his or her future. It is a multidimensional concept that includes such dimensions as planning, realism, and control.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 2575-2576). Flat World Knowledge. |
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Term
| Institutional Collectivism |
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Definition
The extent to which people act predominantly as a member of a lifelong group or organization.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 2577). Flat World Knowledge. |
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Term
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Definition
The extent to which the less powerful members of institutions and organizations expect and accept that power is distributed unequally.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 2578-2579). Flat World Knowledge. |
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Term
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Definition
Government act that sought to reform corporate governance practices in large U.S. public companies.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 2672-2673). Flat World Knowledge. |
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Term
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Definition
A statement of purpose, describing who the company is and what it does.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 2815-2816). Flat World Knowledge. |
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Term
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Definition
A written statement that reaffirms or states outright the organization’s values that might not be evident in the mission or vision statements.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Location 2817). Flat World Knowledge. |
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Term
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Definition
A future-oriented declaration of the organization’s purpose and aspirations.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 2818-2819). Flat World Knowledge. |
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Term
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Definition
Ensuring that performance does not deviate from standards. Controlling consists of three steps, which include (1) establishing performance standards, (2) comparing actual performance against standards, and (3) taking corrective action when necessary.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 2976-2978). Flat World Knowledge. |
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Term
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Definition
Strategic Human Resource Management
Management strategy that reflects the aim of tying the organization’s human capital, its people, into the mission and vision.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 2984-2985). Flat World Knowledge. |
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Term
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Definition
A concept, related to passion, that is generally viewed as managing discretionary effort; that is, when employees have choices, they will act in a way that furthers their organization’s interests.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 3148-3149). Flat World Knowledge. |
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Term
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Definition
| right-brained and changing patterns and perceptions |
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Term
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Definition
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Term
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Definition
SCAMPER is a checklist tool that helps you to think of changes you can make to an existing marketplace to create a new one: a new product, a new service, or both.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 3154-3155). Flat World Knowledge. |
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Term
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Definition
Nominal Group Technique
A widely used small group process technique whose purpose is to produce a large number of ideas in a relatively short period of time.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 3156-3157). Flat World Knowledge. |
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Term
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Definition
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Term
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Definition
The set of strategic alternatives that an organization chooses from as it conducts business in a particular industry or market.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 3715-3716). Flat World Knowledge. |
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Term
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Definition
| operations simultaneously across several industries and several markets |
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Term
| Strategic Management Process |
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Definition
A comprehensive and ongoing management process aimed at formulating and implementing effective strategies; it is a way of approaching business opportunities and challenges such that the firm achieves its vision and mission.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 3719-3720). Flat World Knowledge. |
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Term
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Definition
focus on content of strategy
Synonymous with business planning and strategic planning. The set of processes involved in creating or determining the strategies of the
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 3721-3722). Flat World Knowledge. |
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Term
| Sustainable Competitive Advantage |
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Definition
A competitive advantage that will exist after all attempts at strategic imitation have ceased.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 3723-3724). Flat World Knowledge. |
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Term
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Definition
The interaction of two or more activities, creating a combined effect greater than the sum of their individual efforts.
Mason Carpenter; Talya Bauer; Berrin Erdogan. Principles of Management Version 1.1 (Kindle Locations 3724-3725). Flat World Knowledge. |
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Term
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Definition
| strategy conceived of by managers and the impetus for initial attempts at strategy implementation |
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Term
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Definition
| plan of action flowing from the intended strategy than an organization chooses and implements to support its vision, mission, and goals |
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Term
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Definition
| pattern of action that develops over time in an organization in the absence of vision, mission, and goals, or despite missions and goals, or in addition to what was conceived of in the intended and deliberate strategies |
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Term
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Definition
| the actual strategy that is implemented and comes to fruition as a consequence of implementation and other internal and external factors |
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Term
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Definition
| where competitive advantage is based on superior products or service |
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Term
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Definition
| where the strategy emphasizes the superb operations and execution |
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Term
| Overall Lower Cost or Cost Leadership |
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Definition
| strategy in which an organization attempts to gain a competitive advantage by reducing its costs below the costs of competing firms |
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Term
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Definition
| where the strategy emphasizes innovation and brand-based marketing |
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Term
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Definition
| strategy in which an organization seeks to distinguish itself from competitors thorugh the erceived quality of its products or services |
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Term
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Definition
| organization focuses on specific product, region, or buyer group in combination wiht its pursuit of overall cost leadership or differentiation strategy |
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Term
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Definition
| when an organization is clear about its mission and vision and has a coherent, well-articulated strategy or achieving those |
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Term
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Definition
valuable
rare
inimitable
organization |
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Term
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Definition
| provides unique competitive advantages to the firm |
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Term
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Definition
| primary and support activities than an organization uses to create value in the form of products or services |
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Term
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Definition
Political
economic
social
technological
environmental
legal
dimensions of an organization external environment |
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Term
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Definition
| firms producing products that are close substitutes |
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Term
| industry microenvironmental |
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Definition
| consists of stakeholder groups that a firm has regular dealings with |
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Term
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Definition
framework comprising five facets for understanding the content of a strategy
facets are arenas, differentiators, vehicles, staging and pacing, and economic logic |
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Term
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Definition
| Outcome statements that define what an organization is trying to accomplish both programmatically and organizationally |
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Term
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Definition
| very precise time-based and measurable actions that support the completion of a goal |
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Term
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Definition
| framework designed to translate an organization's vision and mission statemetns and overall business strategy into specific, quantifiable goals and objectives and to monitor the organizations performance in terms of achieving these goals |
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Term
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Definition
Management By Objectives
systematic and organized approach that allow management to focus on achievable goals and to attain the best possible results from available resources |
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Term
| Performance Management Systems |
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Definition
| process through which companies ensure that employees are wokring toward organizational goals |
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Term
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Definition
corporate social responsibility
how companies manage the business processes to produce an overall positive impact on society |
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Term
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Definition
| Lifestyles of Health and Sustainability, a market segment focused on health, fitness, the environment, personal development, sustainable living, and social justice |
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Term
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Definition
| captures an expanded spectrum of values and criteria for measuring organization (and societal) success; economic, environmental, and social |
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Term
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Definition
plan do act dare cycle
stragegy for undertaking the implementation of personal improvement activities in a personal balance scorecard |
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Term
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Definition
| degree to which decision making authority is concentrated at higher levels in an organization |
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Term
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Definition
| extent to which policies, procedures, job description, and rules are written and articulated |
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Term
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Definition
| structures that resemble a bureaucracy and are highly formalized and centralized |
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Term
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Definition
| individal and team work within an organization are coordinated |
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Term
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Definition
| when departments represent the uniqe products, services, customers, or geographic locations the company is serving |
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Term
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Definition
| structure in which jobs are grouped based on similarity in functions |
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Term
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Definition
| those structures that are flexible and decentralized with low levels of formalization where communication lines are more fluid and flexible |
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Term
| Boundaryless Organization |
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Definition
| organization that eliminates traditional barriers between departments as well as barriers between the organization and external environment |
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Term
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Definition
| organizations that cross a traditional functional structure with a product structure. specifically employees reporting to department managers are pooled together to form project or product teams |
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Term
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Definition
| form of boundaryless design where two or more companies find an area of collaboration and combine their efforts to create a partnership that is beneficial for all aprties |
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Term
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Definition
| one wehre acqquiring new knowledge is most important |
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Term
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Definition
| organization where all the nonessential functions are outsourced |
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Term
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Definition
| ensuring that change becomes permanent and the new habits, rules or procedures become the norm |
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Term
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Definition
| making sure that organizational members are ready for and receptive to change |
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