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Exam 1 study guide 23-33
Items 23-33
12
Communication
Undergraduate 4
10/14/2009

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Term
Personal Productivity
Definition
The personal effectiveness of an individual, the amount of work they can do and the quality thereof
Term
Application service provider
Definition
a company that provides both end user support and the computers on which to run the software for the user’s facilities
Term
Off-the-shelf software
Definition
existing software programs 
Term
Proprietary software
Definition
one of a kind program for a specific application
Term
Operating system
Definition
a set of computer programs that controls the hardware and acts as an interface with application programs
Term
Enterprise sphere
Definition
sphere of influence that serves the needs of the firm in its interaction with its environment
Term
Software suites
Definition
collection of single application software packages in a bundle
Term
User interface
Definition
element of the operating system that allows individuals to access and command the computer system
Term
Utility programs
Definition
programs used to merge and sort sets of data, keep track of computer jobs being run, compress data files before they are stored or transmitted over a network, and perform other important tasks
Term
Attribute
Definition
a characteristic of an entity
Term
Entity
Definition
generalized class of people, places, or things for which data is collected, stored, and maintained
Term
Schema
Definition
description of the entire database
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