| Term 
 
        | Cultural differences can... |  | Definition 
 
        | Influence business negociations in significant and unexpected ways |  | 
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        | Term 
 | Definition 
 
        | -Learned beliefs, values, roles, symbols, and traditions -Shared qualities
 -Way of life, customs of a group
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        | Term 
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        | -Tendency for individuals to place own group @ center of others and world -The thought that one culture is better or more natural than others
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        | A society tolerance for uncertainty and ambiguity (Dimension of Culture)
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        | How much a culture does or does not value hierarchical relationships and respect for authority (Dimension of Culture)
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        | Institutional Collectivism |  | Definition 
 
        | Cultures that identify with broader societal interest vs. individual goals and accomplishments (Dimension of Culture)
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        | Term 
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        | The extent to which people are devoted to their organizations or familes (Dimension of Culture)
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        | How much societies de-emphasize members' biological sex in determining the roles that members play in their homes, organ, and communities (Dimension of Culture)
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        | How a culture encourages people to be forceful, aggressive and tough as compared to timid, submissive and tender in social relationships (Dimension of Culture)
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        | Term 
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        | Encourages people to prepare for the future as opposed to enjoying the present and being spontaneous (Dimension of Culture)
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        | Term 
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        | Encourages and rewards for innovation excellence and preformance improvement (Dimension of Culture)
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        | Rewards for being fair, altruistic friendly etc to others (Dimension of Culture)
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        | Term 
 
        | Charismatic/Value-Based Leadership |  | Definition 
 
        | Ability to inspire, motivate and expect high preformance outcomes from others on the basis of firmly held core values (Leadership Behavior and Culture Clusters)
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        | Term 
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        | Effective team building and implenetation of a common purpose or goal among members (Leadership Behavior and Culture Clusters)
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        | Term 
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        | Reflects the degree to which managers involve others in making decisions (Leadership Behavior and Culture Clusters)
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        | Term 
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        | Independent and individualistic behavior (Leadership Behavior and Culture Clusters)
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        | Term 
 
        | Self Protective Leadership |  | Definition 
 
        | Focuses on ensuring the safety and secrurity of the individual or group member (Leadership Behavior and Culture Clusters)
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        | Know Desirable Leadership Traits |  | Definition 
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        | Know Undesirable Leadership Traits |  | Definition 
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        | Term 
 
        | Who raised the question "are leaders born or raised? |  | Definition 
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        | Leadership could be developed |  | 
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        | "Men are desitined from the moment of birth to rule or be ruled" |  | Definition 
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        | "Some are born great, some achieve greatness, and some have greatness thrust upon them" |  | Definition 
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        | Term 
 
        | Do you believe any man or woman can be turned into a leader? The common view is that:
 |  | Definition 
 
        | -There are genetic effects -The process of developing leadership starts early in life
 -Leadership can be developed
 
 "Developing Leadership is a combination of the accidential, the incidential and the planned"
 
 The question is not weather but how and how much
 |  | 
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        | Term 
 
        | Do you believe any man or woman can be turned into a leader? The common view is that:
 |  | Definition 
 
        | -There are genetic effects -The process of developing leadership starts early in life
 -Leadership can be developed
 
 "Developing Leadership is a combination of the accidential, the incidential and the planned"
 
 The question is not weather but how and how much
 |  | 
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        | Term 
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        | "Leadership cannot be taught as a list of skills" |  | 
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        | Term 
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        | "Nor can it be bolted on to management developement as leadership is totally different to management and requires different thinking" |  | 
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        | Term 
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        | "Leaderhip potential is already in the individual and therefore requires recognition developement, growth and practice" 
 It takes more than a 2 weeks training course
 |  | 
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        | Term 
 | Definition 
 
        | "How few men there are who have courage enough to own their own faults, or resolution enough to mend them" |  | 
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        | Term 
 
        | Externial Barriers to Leadership: |  | Definition 
 
        | -Organizational Culture Lack of availability for developmental activities
 -Lack of time to under stake politics and developement activities
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        | Term 
 
        | Internal Barries to Leadership |  | Definition 
 
        | -Cogitive -Adverse consequences of stress-cognitive managerial and physical
 -Low self esteem leads to depression and lack of motivation
 -Lack of self confidence leads to lack of confidence in others; particually affects communication skills and ability to motivate children
 -Fear of Failure or other embarressment
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        | Term 
 
        | Leadership programs are effective when: |  | Definition 
 
        | -Focused on specific leadership behaviors -Based on feedback, practice and application
 -Those involved have a desire to learn
 -Cost as much $100,000 to $500,000 to develope and $50,000 to $150,000 per session to deliver
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        | Term 
 
        | Techniques favored by CEOs |  | Definition 
 
        | -Coaching by the CEOs -Learning from peers
 -Experience
 -Skills Training
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        | Term 
 
        | Key Triggers of Leadership Developement |  | Definition 
 
        | Most to Least Important -Significant Leadership Challenge at an early age
 -Positive role models
 -Being "thrown in at the deep end"
 -Mentoring, coaching and consultant relationships
 -Experiential leadership developement courses
 -Negative role models-learn from them
 -MBA and proffessional qualifications
 -International and  Multicutural exposure
 -Voluntary and Community work
 -Team Sports
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        | Term 
 
        | A mix of learning methods appears to also be crucial to leadership developement... |  | Definition 
 
        | -Learning from doing -Learning from books or courses
 -Learning from people
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        | Term 
 
        | Learning Approaches include: |  | Definition 
 
        | -Case Study -Skill practice through role play
 -Leadership stimulations
 -Leadership projects
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        | Term 
 
        | Best Practices for Leadership: |  | Definition 
 
        | -Leadership developement must be driven from the top -Most be core to organizations strategy or it will not happen
 -The leadership model must be cuturally  attuned to the organization, reflecting the cultural
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        | Term 
 
        | Business Ethics has been researched since the... |  | Definition 
 
        | 1970s, and has grew a lot in the last 15 years, Kellogs Company |  | 
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        | Term 
 
        | Developement of Ethical Theory... |  | Definition 
 
        | Plato (427-347 BC) and Aristotle (384-322 BC) - Meaning "customs", "conduct" or "character"
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        | Term 
 | Definition 
 
        | -Values -The virtuousness of individuals and a system is to guide us in good moral decision making
 -In any decision making situation, ethics are either implicitly or explicity involved
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        | Term 
 
        | Domains of Ethical Leadership/Theories |  | Definition 
 
        | Conduct of Leader: -Consequences of Actions (teleogical theories)
 -Ethical Egoism (me, me and profit)
 -Utilitarianism (greatest good)
 -Altruism
 -Duty or Rules Governing Actions
 -The action itself must be good
 
 Character of Leaders:
 Virtue based Theories
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        | Term 
 
        | Virtues of an Ethical Leader: |  | Definition 
 
        | This perspective has recently gained in popularity and advocates putting more attention into what to "be" and less on what to "do" |  | 
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        | Term 
 | Definition 
 
        | Courage, temperance, generosity, self control, honesty, socialbility, modesty, fairness, and justice |  | 
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        | Term 
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        | Perseverance, public- spiritedness, integrity, truthfulness, fideltity, benevolence and humility |  | 
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        | Term 
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        | Term 
 
        | Centrality of Ethics to Leadership: |  | Definition 
 
        | -Leadership is a process in which the leader influences others to reach a common goal -Influence means changing others
 -To influence/change others carries an enormous ethical burden relative to the individual, team bonding, and citizenship behaviors
 -Leadership decesions should be beneficial and not harmful to followers
 -Leaders are the steward of the vision
 |  | 
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        | Term 
 | Definition 
 
        | -Treat subordinates equally -Make exceptions clear and resonable
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        | Term 
 
        | Ethical Leaders and Honesty: |  | Definition 
 
        | -Lack of honesty creates distrust -Lack of honesty diminishes respect
 -Honest leaders deal with the challenge of being open and candid while monitoring what is appropriate to disclose in a particular situation
 -Organizations should reward honest behavior
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        | Term 
 
        | Ethical Leaders and Community |  | Definition 
 
        | -This goes back to defining leadership as the process of influencing others to reach a common goal -Influencing/changing the organization carries an enormous ethical burden relative to the organization
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        | Term 
 | Definition 
 
        | Societal collective understanding |  | 
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        | Important Leadership and Ethical Scholars: |  | Definition 
 
        | -Ronald Heifetz -J.M Burns
 -Robert Greenleaf
 
 -in "leadership today"
 |  | 
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        | Term 
 | Definition 
 
        | -A psychiatrist who analyzed many world leaders -Key concept-leadership involves the use of authority to help workers deal with conflicting values
 -Emphasises creating a supportive environment in which hard problems can be confronted
 -Leaders assit followers in struggling with change and growth (personal)
 |  | 
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        | Term 
 | Definition 
 
        | -Developed theory of tranformational leadership -Key concept-attending to personal motivation and raising the level of morality of both the leader and follower
 -Influened by Maslow and Kohlberg this perspective emphasisizes liberty, justice and equality
 -Makes ethics center of leadership process
 |  | 
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        | Term 
 | Definition 
 
        | -Developed a paradoxical approach called servant leadership -Key concept-nuturing followers to become more knowledgeable, more free, more autonomous, and more like servants themselves
 -Focuses on listening, empathy and unconditional acceptance
 -Includes being concerned with others/equal in organization
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        | Term 
 | Definition 
 
        | -Others are an end in themselves and never a means to an end -Leaders must nurture followers to become aware of their own needs, values and purposes
 -Respect leads to feelings of competence
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        | Term 
 | Definition 
 
        | Example of alturism -Alturism in the workplace includes mentoring empowerment behaviors, team bonding, and citizenship behaviors
 -Leadership decesions should be beneficial and not harmful to followers
 -Leaders are the steward of the vision
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        | Term 
 | Definition 
 
        | Personal boundaries can become weak or even nonexistent. The proverbial "doormat" has collapsed boundaries:   Examples: 
Say yes to all requests because you fear rejection and abadonmentTolerate abuse or disrepectful treatmentAvoid conflictTake on feelings of othersNot see flaws or weaknesses in othersHave no sense of who you are or what you feel, need, want, and think |  | 
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        | Term 
 | Definition 
 
        | Personal boardaries are evident and effective when you know who you are, and treat yourself and others with respect.   Examples: 
Feel free to say yes or no without guilt, anger, or fearRefuse to tolerate abuse or disrepectRespect yourselfShare responsibilty with others, and expect reciprocity in relationshipsFeel freedom, security, peace, joy and confidence |  | 
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