Which of the following theory focuses on the perceptions of workers of the fairness of their work outcomes relative to their work inputs?

According to Maslow's Hierarchy of Needs Theory, which of the following is the highest level of needs of workers?

The degree to which an employee keeps trying when faced with obstacles to the accomplishment of a goal is referred to as:

According to which of the following theory, outcomes such as pay should be distributed in proportion to inputs?

Which of the following theories describes how employees learn to perform behaviors that lead to desired consequences, and to avoid behaviors that lead to undesired consequences?

Austin was often late to work, despite his manager, Ben, warning him against it several times. As a last resort, Ben reduced Austin's salary in proportion to the hours he missed at work by being late. It turned out to be the right thing to do as Austin was never late to work after the incident. Which of the following best explains this scenario?

Which of the following is an example of extrinsically motivated behavior?

Which of the following theory postulates that motivation of employees will be high when employees believe that a high level of effort on their part will lead to high performance on their part, but only when they believe that high performance leads to their attainment of outcomes which they desire?

Behavior that is performed by an employee "for its own sake" is referred to as:

In Herzberg's Motivation-Hygiene theory, needs that are related to the nature of the work itself and the degree of challenge contained in the work are known as:

Which of the following is an example of a tangible reward that managers can give or withhold?

Which of the following is an example of the legitimate power of a manager?

Which of the following is an example of the coercive power of a manager?

Leaders that motivate subordinates primarily by rewarding and reprimanding are called:

An enthusiastic, self-confident leader who is able to clearly communicate his/her vision of how good things could be is known as a:

Which theory of leadership is based on the premise that effective leaders possess personal qualities that set them apart from ineffective leaders?

Leadership that makes subordinates aware of their jobs' importance to the organization is called:

Which type of power is based on the specialized knowledge and skills of the leader?

The power of a leader that comes from the respect and loyalty of subordinates is known as:

The authority that a manager has because of his position in the organizational hierarchy is known as:

Ford Motor Co. gives assembly-line workers the authority to shut down the production line whenever they believe that there is a quality defect in the production process. Which of the following best describes the situation?

Which of the following culture in Japan places prime emphasis on the group rather than the individual?

Leadership theories that propose that the effectiveness of a leader depends on the situation in which the leader finds herself are known as:

Contingency models

The ability of a leader to get others to act in certain ways is known as that leader's:

According to the trait model, which of the following trait of leadership helps managers avoid acting selfishly, control their feelings, and admit when they have made a mistake?

The process by which one person exerts influence over others and inspires, motivates, and directs their activities is known as:

The members of a particular group are getting to know one another and attempting to reach an understanding of how each of them should act within the group. This stage of group development is known as:

Members of a cross-functional team have an informal agreement that whenever a team member goes out of town on business, that team member will leave a phone number where he can be reached by the other members of the team. This arrangement is known as:

Teams that are empowered to take responsibility for acting autonomously on identifiable pieces of work are referred to as:

A group of workers in the production department who report to the same manager is an example of which of the following type of group?

The set of behaviors and tasks that a member of the group is expected to perform because he or she is a member of the group is known as:

The members of a task force have disagreements because some members do not want to do what some of the other members want them to do. This stage of group development is known as:

Another name for a task force is:

A group of managers work very hard to be sure that they agree on important issues instead of working toward an accurate assessment of the situation. Which of the following best describes this scenario?

Which of the following groups is also a team?

The tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone is known as:

Which of the following is the correct order of the stages of group development?

What can a manager do to discourage social loafing in a group?

In terms of group performance, the idea that "the whole is equal to more than the sum of its parts" is the fundamental point in the concept of:

Raw, unsummarized facts are known as:

The sharing of information between two or more people within the organization in order to reach a common understanding is known as:

Workers who are employed by an organization but who work at home are known as:

Which of the following medium of communication has the highest information richness?

The amount of information that a communication medium can carry is known as:

In which stage of the communication process is a common understanding reached between the participants?

Information that reflects current conditions is called _____ information

Data that are organized in a meaningful way are known as:

In the communication process, the pathway through which the message is sent is known as the:

In which type of inventory system do the parts arrive at the stage of the production process just when they are needed?

Which operations management technique attempts to reduce the machine setup costs in the production system?

In the production process, when the workers are stationary and a moving conveyor belt takes the product on to the next workstation so that it is assembled in a fixed sequence, this is known as:

Which of the following is NOT true of self-managed work teams?

The management of any aspect of production that transforms inputs into finished outputs is known as:

A JIT inventory system is likely to result in:

A system that an organization uses to obtain inputs, convert them into outputs, and then dispose of these outputs is known as a(n):

The radical redesign of the way work is done in order to achieve dramatic improvements in critical measures of performance is known as:

Which operations management technique has as its goal to design the machine-worker interface to increase production efficiency?

In the production process, when the product goes to whichever workstation is needed to perform the next operation to complete the product and the workstations are relatively self-contained, this is known as: