Term
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Definition
| Manner in which a person acts or performs |
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Term
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Definition
| Abnormal behavior (in a given situation) unacceptable or intolerable to patient, family, or community. |
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Term
| Caring for patients w/situational stress reactions |
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Definition
-Do not rush
-Tell patient you are there to help
-Remain calm
-Keep emotions under control
-Listen to patient
-Be honest
-Stay alert for changes in behavior |
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Term
| General rules for interactions |
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Definition
-Identify yourself and role
-Speak slowly and clearly
-Eye contact
-Listen
-Don't judge
-Open, positive body language
-Don't enter patient's space (3 ft)
-Alert for behavior changes |
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Term
| Common patient presentations |
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Definition
-Panic/anxiety
-Unusual appearance (disordered clothing, poor hygiene)
-Agitated or unusual activity
-Unusual speech patterns
-Bizarre behavior/thought patterns
-Self-destructive behavior
-Violent or aggressive behavior |
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